H&R Block

They are horrible. I have a business and have gone through HR Block in Southern CA without any problems. I worked with a girl named Melody and her personality stinks. She didn’t explain anything that she was doing and even questioned the amount of meals I had with clients. I came back the next day to drop off some more forms and met with a man named Felix. He was even a bigger jerk than the girl. He harassed me about my mileage and explained that the IRS will harass me too. I told him that his job was to input my amount in the system, not to harass me. He was very, very rude. He actually started fighting with me and questioning why I would have meals with clients and why I would need to put mileage travel. wth? I asked to have all my papers back because I will be going to a real accountant from now on. I don’t even know how these people got jobs. I shouldn’t have gone to them in the first place. Don’t go to this branch if you know what’s going on. Hopefully other branches are better.

First off this review is for this particular H&R Block only. Surprisingly fees change per city… and they change a lot.
My parents had used H&R Block in Brentwood CA with no problems and a fee that was reasonable. I called the office in Hanford, talked to someone on the phone, explained that my parents filed EZ form and did not file state. They are senior citizens and don’t have any assets besides their pensions. The person I talked to said that the «Free Filing» that was stated on their website was not honored at that particular site. But the fee would be a basic 29.00 — 39.00 fee. Sounded okay so I made the appointment for them.
This company has the most misleading advertisements ever.
The «basic» Federal Tax form cost was $ 80.00! No where on their website or ads plastered all over their office does it show $ 80.00. After all the additional costs for extras… which are so unbelievable because once they input the info it automatically shows up on each page, they ended up paying over $ 140.00!
H&R is a bad company with misleading advertisements.
The following is from their website… my parents fit into the category for a simple tax return
Do you have a simple tax return? You do if you:
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Have a filing status of Single or Married Filing Jointly.
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Have no dependents/​children.
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Claim the standard deduction (meaning, you don’t itemize any deductions).
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Have no mortgage payment.
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Have taxable income of less than $ 100,000.
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Earned all of your income from wages, tips, and other allowable sources.
Price:
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FREE Federal 1040EZ1 tax return.
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$ 39.99 state tax return with a Federal 1040EZ.
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Federal and State e-​file included at no extra charge.