The UPS Store

Customer service is amazing! The girls are fast and friendly. I enjoy dropping off here

This is a FANTASTIC packing store. I take everything here, even prepaid returns, simply because the staff is so friendly AND EFFICIENT. Example: I just shipped two packages by two different means to two different addresses and I had packages shipped, paid for, with tracking numbers in the amount of time it took my wife to go through the Starbucks drive through. There is a woman who works there, who I believe is the owner, who exemplifies customer service and also expertise in her field. Thank you!!!

This UPS store is fantastic. I’ve been here twice, and I definitely will be using them in the future. The ladies, Sam and Sarah were very helpful with packing and shipping it. I needed a box and they bent over backwards to make sure all my Christmas presents fit and even put extra peanuts so that nothing was damaged. I have been to another (not UPS) location in Lemoore, but this is definitely my favorite. Even the driver, Johnathon, was personable and friendly. They have many resources, computers, fax, and printer. Amazing customer service and super friendly environment!

If you ever need help Miguel Witrago the manager at this UPS store is your go to guy! I had a tank that needed to be strapped to an ocean flat rack and no one would do it. My trucker was sitting there charging me $ 95 an hour wait time. I could not find anyone that would go strap this tank… out of desperation I called UPS thinking they might know someone in the area. Miguel answered that phone and said I can do that! In less than 15 mins he was at the factory door getting it done! What an amazing young man! He must be superman! I don’t know that I will ever need anything done in Hanford again, but I will never forget Miguel!

I’ve been shipping from this location for a while now, but it was today’s visit that prompted me to get on Unilocal and post a review.
I am D-​O-​N-​E with the Post Office. Finished, Done. Ka-​Put (is that a word?). I learned today that anything I can do at the Post Office, I can also do at the UPS store. I mean, I suppose if I want to go stand in a loooong (and I do mean looooong) line with a weird smell lingering about, I could go visit the Post office, but as far as shipping and stamps and boxes and a number of other things go, the UPS store is where I plan to take all my business.
To ship via the Post Office would have run me almost $ 10 more PER package than shipping with UPS. Also, it gets there sooner with UPS. How is the Post Office even still in business???
The staff here at the 12^th Ave location has always been nice, but today I was greeted by Miguel, who opened the door for me on his way in, then proceeded to help get my package shipped. I was expecting long lines (it’s about a week until Christmas). Nope. No long line. Just smiles and a happy staff and an offer of free cookies and apple cider. Hello Post Office… apple cider!!! I was in and out and on my merry way in a matter of minutes. Miguel was sooo nice, he started my whole day off on the right note.
So, stop going to the Post Office. There is only misery and bizarre odors there. Go to UPS: friendly staff, no long lines, cheaper and faster shipping, all the same services and goods that are sold at the Post Office, no weird smell, apple cider.

Very helpful staff. Always doing everything to help me when I come in. They also do postal shipping here and printing services so I can get all my errands done in one place!

The staff are great. BUT… they are very careless. I went in for fingerprints once and about six weeks later I got a letter stating that their laptop was stolen and my personal information could be potentially be floating around out there. I was absolutely livid and felt helpless. So I wouldn’t advise anyone to go here unless they absolutely had to and if you do pay cash. So disappointing.

I know this is a small town so you can’t expect the same things as other cities, but I really miss going into UPS stores that had computers in case you forgot something or you need to print something really quick.
I go to the Michael’s and the Starbucks in the same shopping center a lot, and I find myself coming in here for some of the most random shit. Like, I was writing a letter to a friend and my only pen ran out of ink so I went there to buy a new one. They had a decent selection too. Some times I swing in for stamps since I’m just next door. I used to use my phone to email the store coupons for Michael’s if I for to print on before I left the house. 10 cents per page isn’t a bad price to pay if you’ll be saving a couple of dollars I say.
I remember one time I came in a long time ago and the person who helped me was less than helpful, and kind of had an attitude. But I haven’t had an experience like that since, so I don’t mind going in there.