Econopark Express

I’m writing a similar review to a few others who dealt with Econopark during «Snowzilla» 2016 in Baltimore. I came in the Thursday before the blizzard (I had a groupon for 5 day parking) and came back on Monday night. The shuttle took 5 of us (4 cars) at 12:45 AM to our cars. we all were searching for them. BURIED. Well the LOVELY overnight driver got out a shovel and got to work. She was truly amazing. I was the last one on the route, but she dug out my car, and drove it out for me. She then came back 10 minutes later to make sure I had gotten all the ice off my windshield (she left temporarily to check on the others). I was so impressed by her customer service (she said she usually works the booth anyway and isn’t a driver). Thank you so much for all the help and for making what could have been a truly miserable experience into a pleasant one.
I will now be parking with Econopark going forward. Better rates and better service. Impressed!

I want to give them 100 stars.
BWI got 23 inches of snow on Saturday. On Sunday I landed at 10:00pm. I had to wait about 7 minutes for the shuttle to pick me up at the terminal. There were only 2 passengers on the shuttle.
The shuttle driver called the parking lot to inform them where my car was located so they could start to shovel it out.
When we got to the lot they took me to the office to wait while they finished shoveling out my car. About 10 minutes later they came to take me to my car. I had backed it in but the driver offered to pull it out for me.
As usual he took my luggage and put it in the car.
He told me he would lead me to the route because he wanted to make sure I went the route that had been cleared. He went above and beyond to make sure I got to the main route safety.
The staff is always happy and helpful but in the record snowstorm they really stepped it up.
Thank you!

I am so glad that I ended up parking here. It is worth every dollar. The employees are friendly and make you feel comfortable. When you come into the parking lot they tell you where to park. The shuttle pulls up and picks you up from your car and writes down your parking spot. Its a 5 minute shuttle drive to the airport. They carry your bags to the curb. On the way back they drop you off at your car and you are ready to go. It really couldn’t be easier. It makes traveling stress free. Ive parked here twice and had great experiences both times.

I can’t stand this place. Every time I enter the parking lot, they take my card and I have to call or email to get it back. I’m a middle-​aged woman who usually travels on her own, so it’s nice when a driver grabs your bag for you, no matter how big or small the bag is. The drivers with this outfit NEVER grab your bags for you and seem to enjoy watching someone like me struggle to lift the bags onto the shuttle.
No remorse from me when I don’t bother to tip. Airport FastPark is far more courteous and a quicker ride to the terminal.

DO NOT GO HERE! They are running a con job! I have been going to this parking for the past 3 years 1 – 2 times a month and decided to take advantage of the Valet service this past business trip. When I returned, not only did I have to wait 20 minutes for a van, my car was exactly the same as when I left! They did not even vacuum it or attempt to wash it. When I told them I was not paying for valet since they did not do anything to my car. They told me I had to. When I refused, they threatened to call the cops. WTF? They kept supposedly calling the manager but insisted that they could not reverse the charges and I had to pay regardless. I have never been treated with such horrible customer service in my life. I am NEVER going back there. I urge you to find another parking option at BWI. This place is the WORST!

Just another review to say I still like this place. They are friendly and helpful. We use them everytime we travel out of BWI. Go online to schedule your time and make sure you print the coupon to save on parking.

Great service. The drivers are exceptionally kind and our rides to and fro have been smooth and pleasant. Travel can be grim sometimes but the Econopark staff help gets things off to a good start (and a nice conclusion).

Hit or miss. Greeters at the entrance and exit always friendly. Sometimes the wait is longer than you expect before the shuttle actually leaves the lot, like 10−15minutes. Our driver today at pickup from the terminal did not get up immediately to help us lift our bags into the shuttle. He seemed in no hurry. Driver stood at the top of the bus steps. «Slide the bag over here please. Let me see you lift that bag. Come on.» Then he lifted the bags when we did not oblige. I guess he was joking, but isn’t that their job? He did not get up to assist with our bags at our drop off at the lot because we beat him to it even though we were sitting in the back of the shuttle. And their shuttles say «assistance with your bags. They used to be really good when we started using them 2 years ago, but it is way more inconsistent now.

Check on Groupon for promotions on parking here. This is a solid deal if you are flying out and need to leave your car in a secure lot. You can go online and see what is offered and how to pay. When you arrive the attendant will direct you to a parking area. You park and the shuttle comes to pick you up to transport you and your oversized carry on bag to the airport. The drivers are even kind enough to offer you water as you transit.
On your return to the airport, you exit on the ground level and the shuttle has a schedule of pick up times to take you back to pick up your vehicle. My experience leaving and returning was a seamless one.
Of course, good Unilocalers tip for good service and show our appreciation for assistance with our luggage on and off of the shuttle. Great customer service, prices and location.

NEVER AGAIN! I echo Winnie K and James T’s recent experiences below. Friendly drivers, but be prepared to wait, and wait for not just one shuttle, which fills up quickly, but the next shuttle. Both going to the airport and returning from, we had to wait for an additional shuttle. The last time I used this lot, we were parked in with overflow parking and had to wait again for someone to move the car.
There are many other options at BWI, and with the new management, the Parking Spot is now my favorite, or check with local hotels too.

I am so thankful to Groupon for finding this place. Yes, there are at least two other off-​site airline parking companies for BWI, but this one runs their operation smoothly.
You might need GPS to find your way here because it is off the beaten path. Once you enter the gate the worker will tell you which row to park in, and a shuttle bus will be at your car shortly. Once it arrives, the driver will load your bag (s) in the van and give you a little card with you spot on it. TAKE THIS CARD WITH YOU. This card also tells you exactly where to go to catch their shuttle (exit through Door 7). I arrived around 5:30pm, and I had less than a five minute wait. My shuttle was full. I was the last to be dropped at my car.
You pay when you leave. I don’t think I had a receipt since I was using a Groupon, and I sorta panicked when the cashier asked me for one. I really don’t remember getting one, and I made my reservation over the Internet. I bought a Groupon for five days ($ 22) while I was only there for four, but I wanted to be safe in case something came up. Other than the lack of a receipt, my vehicle’s stay here went smoothly. I’ll definitely park here again next time I fly out of BWI.

Will never use this lot again due to false price advertising!
Reserved online and presented the discount coupon on exit… but still was charged approx $ 53 + $ 5 (driver tips) for 5 day parking! … and when I pointed this out to cashier and told her that I won’t be back unless she applies the discounted rate… she coldly said «That’s fine… don’t come back». I was flying back from a 12 hour flight and didn’t have energy to fight for 10 – 15 bucks… but this was wrong.
PreFlightParking were charging me $ 38 prepaid and I wrongly thought econopark express to be cheaper than them… Save yourself some money and frustration… dont go to econopark express!

Just used them again and loved it! We left right before the snowstorm hit 2 weeks ago and came back that Tuesday. As aleays, I bought another Groupon — I love those things. Even if there hadn’t been one available, the website for this place always has a one day free coupon on it. And the price per day (including tax) is pretty visible on there so you can easily calculate what you are paying.
The best. part however, was when we came back from 80 degree weather to piles of snow. It was about 7pm, we walked to the correct doors and as luck would have it, the bright yellow bus was pulling up. The driver again was courteous and got us and the other family safely to our cars. The numbers were covered due to the snow, and the driver was ready with a shovel to help dig us out. He helped the other family first (mother and 2 little girls) so they could get into their bus safely. And then proceeded to help us as well. He made our travel home MUCH easier that night. And we are grateful this company employees him.
Checkin/​out as always, was easy.
Also I had a question a week before the trip (with regard to snow) and called this place, and someone picked up!!! Bonus points for them.

Never again. I have to preface this by saying I am usually very loyal to Preflight, however, I found a Groupon for $ 11 for 3 days of parking at Econopark Express. I checked Unilocal — you guys said it was a solid 4 stars. I trusted. I purchased. I booked and will never use Econopark Express again.
Pros
1. Driver was nice and helped with bags, also had complimentary water on the shuttle.
2. Easy to book online and Groupon was extremely cheap.
Cons:
1. Waited 10 minutes at the curb at BWI to find a shuttle — meanwhile, there were 2 Parking Spots, 3 Fast Parks, and 2 Preflight shuttles that came in that same amount of time. I have never waited over 5 minutes in all the times I’ve used Preflight — including late night flights.
2. Took OVER 30 MINUTES to drop passengers off at the cars from the airport. They have an overload parking called the «Annex» which is really just a large field. Good thing it didn’t rain that day or everything would have been a huge mess. At one point, the driver didn’t know which part of the Annex was written on the sheet, so he asked the passenger to activate his car alarm in order to find the car. Really?
3. When we arrived at Econopark Express to go to the airport, the shuttle didn’t come to us and it didn’t leave shortly after (Preflight does this) — it felt like we were waiting for more people to get a fuller shuttle bus, which made for a bad customer service experience.
4. Shuttle buses are older and VERY bumpy. Several people were sliding in their seat when we turned or stopped.

Came back from the Florida Keys last night and this parking lot did a great service to all of us that was picked up at 1130pm.
The driver helped in all the luggages, offered water to drink and took his time in finding cars buried in snow and even raked/​shovel the snow on top of the cars and surrounding area.
He was cheerful, eager to help though some people that he picked up did not bother giving him a tip for all his help!
For his service, I’m giving 5 stars and wish more people will be like him in terms of customer service!

I have used this service about 4 times and I have not had any issues. There was that one time I left one of bags on the bus but I called and the driver brought it right to me (that was my fault). But it is super easy and simple. I have never had to wait on them they are usually waiting on me from the time I pull in the parking spot and are even waiting from the moment I leave the airport baggage claim. Drivers are pretty friendly they offer you water which I usually need after my return flight. I really have no complaints.
FYI– They usually run a deal via Groupon and I snatch up a couple of those 7 days parks for $ 30 you really can’t beat that deal. Just watch out for the black-​out dates.

For around 8 dollars/​day, parking is in an enclosed lot with free shuttle service to and from the airport. Their website offers online discounts as well as a frequent parker club where every 6 days of parking yields one complementary day. While there are a few other options nearby, what I appreciate is the personal attention they give towards the individual customer.
During the pickup phase, they have you stand by your car for pickup to the airport to minimize the distance you have to carry your luggage and provide you with a card with the row and number with your parking spot you can keep for safekeeping in case you forget. On the return trip (pickup is located between doors 7 – 9 in the baggage claim area), they offer complementary bottled water and drop off each customer one at a time by their respective cars.
My driver Will initially had my parking spot off a few yards and he carried my bags in the rain to the appropriate spot! Can’t say the same level of service and professionalism was offered at economy lots in other places I’ve been. For those looking for cheap parking close to BWI, Econopark is a solid choice and I would not hesitate to use them again.

Easy and they always seem to be ready to pick you up either from your car or at the terminal.
For sure get your frequent parker card, you don’t need to pull a ticket when you park. Save a tree, use the card.
It is pretty easy and convenient, seems high enough that it did not have the flooding problem that the airport lots did, though you can see they are set up to deal with a lot of water runoff.

This parking setup and lot is AWESOME!
For the holiday weekend I decided to park my car instead of getting the drop off. I made a reservations online a few weeks before I changed my trip from Houston to San Diego. So I had to call to make the adjustments to the times for the arrival and return. I received a call and confirmation within an hour from my call (I left a message). So I am already impressed before even leaving for my trip.
The day of my trip I took the back route which is a little scary since it is very unfamiliar. In the dark not a place I want to break down is all I am saying lol! I get to the lot and am greeted by the nice attendant that tells me what row to park in, to take a ticket and then she radios for a driver to meet me to pick me up at my car! AWESOME! Once I found a spot in the assigned row a shuttle was there before I could get my luggage out of my trunk. The driver immediately gets off to get the heavier bags and places them in their secure racks. He then gives you a ticket that explains where you are parked and the pick-​up instructions (very helpful). Then he proceeds to pick up a few other patrons and fills up the shuttle before heading over to the airport to drop off everyone at the respective airlines. He then helps you with your heavy bag and I gave a tip for his assistance.
Upon my return home. I got my bags from the carousel and then headed to the marked location for the shuttle pick up outside door number 7 for ground transportation. The friendly driver Chaz was right there and immediately grabbed my bag to put it on the shuttle. He then ask for your ticket you received before departure so that he could drive you to your car. As we waited for others to arrive to the shuttle he asked if we wanted any water. Once the shuttle was full he then proceeds to the lot and drops everyone to their cars and helps them with their bags. He of course got a tip from me.
Once in my car and settled I pulled up to the exit to pay and was greeted by a friendly cashier and gave her my ticket and my coupon for 1 free day of parking. For 5 days I paid $ 29. You really can’t beat that. The lot is clean and secure and they have wonderful employees. If you are able to find a coupon it is an added bonus. I definitely suggest this place if you need to leave your car instead of getting dropped off.

Off the beaten path is an understatement. Can you say horror flick? Cheese and crackers! Upon my initial arrival I was told to follow the yellow van to my parking area. Everything was immediate! The driver was friendly and courteous and helped with bags, and explained everything clearly. The parking lot is huge! It’s in a safe location and looks to be monitored. When it was time to be picked up it was immediate as well.
It was inexpensive and I had a coupon for one free day of parking. So look for the coupon!
I would definitely use it again.