Valvoline Instant Oil Change

Stopped at the Hanover location in a pinch. The dealer I am very loyal to was out of loaner cars and I was heading up to Vermont next day. This was my first time not using the dealership. They were outstanding! The air filter that my car required was a specialty part they didn’t stock but they made a call to an automotive supply store and drove down and back while the technician changed the oil in time to install. I was in and out in under 30 minutes with factory parts at over half the cost I usually spend at Landrover!!! Very attentive customer friendly Valvoline!

Okay on time pulled right up and got right in no problem, about a week later noticed oil was low come to find out they never put oil cap on tight and it was just barely hanging on. Can only imagine what would have happened if I did pop off and fall into the fan or something. Not to smart there.

I am just going to start this review by saying that I know absolutely nothing about cars. However, I love this place and will continue to come back because the service at this place is outstanding. They worked quickly and efficiently, AND, what I loved the most about this place is that they were not officious when it came to upselling products. They definitely filled me in on the products they had available and what they were for, but when I made my decision for what I wanted, they were totally respectful and friendly. Seriously, I’ve been to other places before and I definitely get frustrated when an employee does not know when to back off on telling me what I need, especially when all I want is an oil change. I now will not consider going anywhere else because this is one of the few positive experiences I have had.
Prices are pretty standard. The only bad thing about it was that it was extremely busy when I got there, so I had to wait a while. However, I did choose a Saturday morning, so I’m not sure if anywhere else would have been much different.