Skin Deep Salon and Spa

My husband purchase a $ 180 gift card to Skin Deep for our Anniversary. This week he decided to surprise me with an appointment to use it. But I can down with food poisoning. As a courtesy he called them. They wanted to charge him the entire gift card face value. After 5 minutes of back and forth discussion they agreed on $ 80. I’m not sure how Skin Deep intends on keeping new clients with that kind of customer service.

I have recently moved here from North Texas so I was really excited to find a salon and spa near my home. I started with the request for a color on my hair. The salon I went to previously removed the color I had at that time because it was too dark. The lady there proceeded to keep it light but made it red. I kept requesting a «light brown» so of course I was sick. That is the main reason I was so happy to find this salon.
I went to my first visit with the hairdresser. She was very nice. She asked me how I wore my hair and I told her. I brought in a Loreal color that I wanted color matched. (I am currently unable to color my own hair,) When I looked up it was very dark. A pretty color but not at all what I requested. She told me it would fade. That surprised me since this was a salon color and not something off the shelf but I said okay. She also cut my hair. I didn’t request that. She gave me a horrible haircut that a month later I am still unable to style. After three weeks the color still was dark, the color did not fade so I called. The lady was kind and told me she would correct it. I went in and again had the color stripped. Guess what… when I walked out I had light RED hair. Funny! I have certainly had bad haircuts before but getting the color right at a salon has not been a problem until now. She told me she suggested I continue to use the store bought color because she tried to match it and I still wasn’t happy. Okay… I am okay with that and would have been using it if I could use my left arm. For that disaster I was charged $ 120 for a bad color job and a bad haircut. We left on good terms as I felt she just couldn’t do what I asked. I actually felt sorry for her.
I was also interested in getting permanent makeup for my brows. Since I have had these medical problems I have difficulty applying makeup. I will not have use of my arm for approximately six weeks after my operation. It paid $ 28 for a consultation the same day of the initial hair color incident. After consulting with the esthetician/​owner I decided to go ahead. We scheduled another day the same week. That required a $ 100 deposit and another $ 200 the day of the procedure. I agreed. The procedure went well. When I returned for the 1 month «correction» I mentioned that the right eyebrow was lower than the left. She agreed and blamed it on «my anatomy». I am well aware of imperfections in anatomy, When I do my make up I try to apply it so my anatomical imperfections don’t show. She tried to increase my brow size by three or more times. I told her I didn’t like that. Her response was that you don’t just want a straight line. Guess what? Straight line and uneven brows, and a flaw from the first visit she didn’t correct. I will never recommend this place to anyone.

Never been here before and I am thankful that I did!
I first called Monday asking around cuz I knew many salons weren’t open & they were kind enough to take me in as a walk-​in. They had stylist on call and that was nice of them. I was not able to follow through that day, but I came in Wednesday.
Amanda was the one who cut my hair and took off about 8 inches. I had pretty long hair and wanted an angle bob. Not really sure of the actual terminology for what I have. I showed her a picture and she cut it exactly the way I wanted.
I feel weird being around new people since having children because I don’t get to socialize because I’m busy taking care of my kids… But she was very accommodating and made me feel comfortable.
So, if you’re wanting a cut & going drastic, you can trust Amanda :)

Very tranquil and comfortable interior while you wait in mellow light settings with serene music. Had a good facial experience here. My esthetician performed the routine facial with massage. She adequately steamed to perform extractions and exfoliated using a spin brush. My pores shrunk and my skin looks very smooth and healthy. She made the experience a relaxing one. She was also informative when suggesting services and recommendations for skin care. She wasn’t pushy about peddling expensive products like other spas do which I liked a lot.
Very conveniently located for Killeen residents and they offer a wide range of other clinical skincare services which are helpful for maturing skin. It was my first service and they offered me 15% off my next service which was cool. I’ll be visiting again soon!

The staff was all very professional and pleasant. They took the time to answer all my questions and then some. I look forward to seeing her again for my facials and microdermabrasion. And my skin looks amazing

I’d always wanted to get a professional massage, so I went here a couple of years ago. The lady was trying to talk to me the whole entire time and I couldn’t relax, she also made me really uncomfortable. I will never get a professional massage again.

My husband purchased the Essentials Package for me for my birthday. I was so excited. The facial was amazing and the massage was great EXCEPT for the ceiling fans going full blast in the room. The pedicure and manicure were a sad joke. Fast, sloppy and the rooms were dirty. There was nail dust on the manicure table. They served my lunch to me on a wooden tray during my pedicure. Trying to eat, balance the tray and enjoy my pedicure was impossible. I left angry and disappointed and will not return. Anything but a spa experience.

Just moved here and found this gem. So happy with my haircut and how they accommodated me as a walk-​in. Amanda cut my hair and she was so super friendly. I look forward to experiencing the other options they have here since its a full service spa!

This was my first time here. I needed a haircut this week so I just looked at a few places on Unilocal and choose this one. I called Monday and was able to get an appointment the very next day! I’m happy with the hours they have because I work until 5 everyday and a lot of places close before that. My appointment started on time. My hair stylist was Jordan she did a great job. She was very friendly and so was the rest of the staff there. I love love love my hair. Even though all I had done was a trim and a deep condition (which was amazing and my hair feels great). She also curled my hair and it looks so pretty like this so now I’m going to curl it more often! I def would recommend this place!!! I’ll probably go back soon for a facial or a pedicure! :)

So I got my husband to try the 1400 calorie burn rap. We got home he took a shower it turns out it only burned him he has a big burn mark on his belly. I’m going tomorrow to complain for him due to he has to work tomorrow!!!

I have had facials before but going to Sheronda has been the best experience I’ve had. She is always asking what my concerns are about my skin and keeping updated with what I am using to keep my skin in the best condition it can be! If you are in need of a facial request Sheronda at Skin Deep!

I had my first consult and treatment (VI Peel) with Becca. I LOVE this spa! Becca is above and beyond awesome — I just wish I had tried this place sooner!!! (What is the deal with the lack of Unilocal reviews… sheesh!!!)
I regularly get facials, and I’ve had my fair share of microdermabrasion, chemical peels, and such, so this isn’t my first rodeo: The prices are VERY reasonable, booking appointments couldn’t be easier, and they texted my appointment confirmation/​reminder = AWESOME!
They carry a good selection of professional-​grade products, they offer a wide array of services and treatments, the spa is clean and professional, and the staff is really friendly, knowledgeable, and professional.
I’ll definitely be getting my facials and treatments done here, instead of driving all the way out to Austin.

I have been to Skin Deep a couple of times for hydrafacials (AMAZING by the way) and decided this would be the perfect, relaxing and fabulous place for my bridal party to get their hair and makeup done. The wonderful hairstylists opened up early for us and the two began working on us six women! We had two hairstylists, two makeup artists and the lovely front desk ladies. They had a plan and rotation set-​up to be the most efficient they could. Everything turned out beautifully and our airbrush makeup combo was perfect as well. Our ladies looked gorgeous! Prices were very good. Thank you to all the staff at Skin Deep. You know how to make a woman feel fabulous!

I’ve been going to Skin Deep for 5 years now and I have NEVER been unhappy. Their salon which is one of the newest additions is wonderful! I am very particular about my hair and I don’t trust just anyone. Heather has been doing my hair since I first moved to Killeen and she is AMAZING!!! She is an extremely talented colorist & stylest among other things. She adapts to every customers needs and is maticulase with everything she does, making sure the cut, color and style are perfect.
Becca Korte is the owner and she is OUTSTANDING as well! She is extremely knowledgeable about any and everything skin related. She has done multiple peels, facials, hydra facials and other procedures for me and I’ve been extremely happy with the results. The spa also carries their own line of skin care products and glo minerals cosmedics. Both of which is use daily with great results.
The spa and salon are extremely clean, beautiful and very relaxing. The staff is very knowledgeable, I’ve had my nails, pedicures, multiple facial treatments and massages done here. I’ve also used the infared sauna and had wraps done, all wish amazing results. I love that they have a doctor come in that offers Botox and Juvederm at a good price.
I have been to multiple spas, salons and skin care experts all over the country and Skin Deep is by far the best! They are very reasonably price for a spa, clinical skin care and salon. You really do get more than you pay for with them.
Even though I’ve moved 9hrs away I will be still be purchasing their skin care line and having it mailed to me (which they offer and do all the time). I’ll also be coming back for procedures and to have Heather do my hair. I highly recommend Becca, Heather and the Skin Deep team.

The employees are wonderful, but the owner not so much. She is rude not only to customers but her employees as well. She overbooks so everyone is rushed. I have been here a few times, but I am looking for a more relaxed spa. Seems to be all about the money here and the more people she can book in the more she does and does not realize if her employees are rushed then the clients will feel it.

The prices are a little steep, but the friendly staff and clean facilities make up for the price tag. I have had facials, eyebrow, bikini and Brazilian waxes by two different employees (Ashley and Christine); both are always polite and professional. My only complaint is that my first bikini wax was a little uneven, but otherwise great.

I go there for the microderms and my fiancé goes for the massages. The staff is very professional and the services are the best I’ve experienced in the Fort Hood area. I definitely recommend Skin Deep for anybody looking for a good skin care clinic.