Park Place Towers

I have lived at Park Place Towers for over 3 years now. My experience has been okay, but definitely has improved since I moved in. As of right now, the PPT is the best value in Hartford considering location and amenities.
For the longest time the front desk staff was horrible, with the exception of a few people. Within the last year, some of the rude front desk staff have been replaced (which is a blessing). I have to commend Juliette, Irvin, Erika, and Ms. Pat for always being so professional and kind. Kay, who is the property manager is wonderful. She is always so sweet and very understanding.
There have been a few errors over the years in terms of dealing with my leasing and more significant error in terms of a moving date. My boyfriend and I moved from a 2 bedroom to a 1 bedroom over 2 years ago. We were told that our move in date for the 1 bedroom was October 20^th. We get a call on October 4^th, just reminding us that our move in date for the 5^th was still on and we needed to be out of our current apartment by the end of the day. We had done minimal packing and still needed to clean the apartment from top to bottom. We immediately went into panic mode. Luckily, we were only moving 2 floors down.
I live on the 20^th floor and have a spectacular view of downtown Hartford, along with part of Route 84. The higher you go, the better the view. The quality of your view also depends on which building you are in and the placement of the unit within the building.
The amenities are another large part of the reason why I have stayed for as long as I have. Having an attached, covered parking garage has been incredible, especially during the winter months. I don’t use the pool as often as I would have liked. But the pool area is always clean and furnished with lawn chairs. The tennis courts and basketball courts alike are great. There tends to be a large amount of people from outside the complex that come to use the courts. The courtyard around the courts is beautiful and always landscaped perfectly.
One thing that I can say is that the property is well taken care of all the way around the board. If you are looking for a place to live in Hartford, outside of downtown, this would be the place. You are close enough to downtown where it only costs a little over $ 7 via Über or you could walk to the local CT fast trak station to head into downtown.

Very well kept buildings and property including park, jogging path, tennis, basketball, volleyball courts, etc. Manager Mrs. Kay and staff are always improving something in such areas. Also they do an excellent job putting together resident parties throughout the year. Good security and security cameras just about everywhere. I guess since its a tower there is concrete slabs above head and below your feet, because I never hear my above neighbors walking around, neither do i hear myself. Building NEVER loses electric power when storms come through, even then management takes «just in case precautions» by purchasing backup generators.
Con: Outdated /​cheap quality cabinets, appliances in kitchen and bathroom. Have to wait until mid October for heat to be turn on (but at least its Free when set in motion)

I’ve had a few friends who’ve lived here and I’ve visited them often. One friend liked it because of the price ($ 1100/​month) for a 2 bedroom. Be also likes the amenities the building offers like the gym, pool, tennis courts and parking garage. On that topic, it’s not in the greatest part of town, but the building has security and is maintained pretty well. The apartments themselves are if average size. Some have a view and others don’t. Once in a while, the AC breaks and being 20 floors up when that happens isn’t cool (I made a pun)! In the immediate area, it’s one if the best places to live if apartment living is your thing.

I’m surprised to see there are no positive reviews. I have been living in a penthouse apt for 4 years. The penthouse apt is essentially a regular apt with a balcony. the apt is a good size. However the kitchen is cramped. My apt is very quiet since I have a corner apt with a great view of downtown. I havent had any problems with management. There are times when the concierge staff at the front desk can be rude, but it really depends on the individual. I chose this apt mainly because of its location. I can easily access most parts of the greater hartford area in less than 20 mins.
pros:
–Security: 24hour front desk staff with thorough check in process for guests. this is important since Hartford can be a unsafe area. But I would say even the immediate surrounding area is relatively safe. Also there is gated parking with enough parking for residents.
–Reasonable rent.
–Prompt maintenance response time (usually within 2 days)
— Property is well maintained and clean.
–Pool and fitness center
Cons:
–dated apt. some apts are more updated than others (example sinks, kitchen cabinets, appliances, carpets). I would recommend asking to see a few different apts if you can.
–I have had problems with my AC unit. It has never functioned properly and only mildly cooled my apt making it barely comfortable in the summer heat. I contacted maintenance who were prompt and «fixed» it but I suspect it’s either old and needs to be replaced or it simply cannot go any colder.
–cardio machines are often broken in the gym.
Overall, I have been happy living here. I have recommended PPT to a few friends and they seem to be satisfied too. To be accurate, I would rate it 3.5÷5.

It was a terrible place to live. Mainly the people. They are very unfriendly. They would do anything to create a problem. If you don’t have to deal with the front desk and people working there, its ok. Moved it in a year after my lease was done.

Worst management ever. This place is okay if you don’t have to deal with the office, because they are staffed with the most unfriendly and inefficient people.

My wife and I moved into Park Place Towers during the late summer of 2012. We have been serially harassed by security guards as if we were criminals and intruders. The epitome of this harassment occurred recently when a security guard tried to rip my food delivery out of my hands, because she did not immediately recognize me. She tore the plastic and crumpled the paper bag as a result of her aggression. She then lied to other staff that I was the one misbehaving, leading one of the staff members to threaten me with physical violence. The delivery guy stayed at the apartment lobby fully of his own volition so that he could speak up for me when management came, because he said he had never seen a resident treated so badly after innumerable deliveries. Meanwhile, the security guard (presumably out of guilt) tried to convince the delivery guy to leave before management arrived. This type of behavior by the Park Place Towers staff seems consistent with the complaints and reviews of other residents. My wife and I now live in fear of being harassed and assaulted in our own home. We have written a long letter to management but have not yet received an appropriate response. We thought Park Place Towers would be a safe and comfortable environment in which to live. We were completely wrong. If you choose to live here, fear for your safety and the security of your home and belongings.

I been here for 6 months. Very nice apartments. Beautiful veiws if your in the right apartment. Customer service is lacking. Very rude customer service. No help at all. I wouldn’t recommend.

Worst place to live in Hartford. Buildings old, views can be good from the penthouses, but the management is awful and incompetent. Not tenant friendly at all, expect to hear «we can do whatever we want, check your lease» a lot. Not worth even 75% of what the expensive rent costs.