Hertz Rent A Car

Terrible customer service. Didn’t hold a car with our reservation. Place was ugly and a mess. Avoid.

They are horrendous. They have no care for the customer, they and the company do not care to honor reservations or help veterans who made a reservations. This is the worse company, and a person who had been a New Orleans resident this is at a new low level of customer service. no name tags as they did not chose to wear any on this Nov 25 2015 evening were particularly egregious. After turning away several other customers who also had legitimate reservations, they did proceed to rent the car to others… As long as they agreed to pay the inflated cost well above what had initially inticed patrons to rent their car. One quote? Anything under $ 75 is a deal no matter what your reservation and quoted price was. Basic bait and switch? Absolutely by this company is fraudulent And used the holiday season to hogtie patrons. Never rent from them, this branch and employees imagine will not last long.