Robert Michael’s Limo

I wanted to wait for my daughter’s wedding to be over before I wrote this review. First, to give them a fair shot at fixing an issue we had at the very beginning. Because the owner rectified it, I won’t get into details… I will only say, when you call, DEAL WITH THE OWNER BOB. That’s all I’ll say about that.
Bob was one of the drivers… honestly, nice guy. Very professional. However, your driver of the other car was a jerk. You NEVER EVER EVER tell a bride and groom who are trying to take photos with your car (which is GOOD FOR YOUR BUSINESS ESPECIALLY A POPULAR PHOTOGRAPHER OUT OF BOSTON THAT WOULD HIGHLIGHT YOUR COMPANY AND VEHICLE) and their photographer who want to use it for 10 MORE MINUTES, pointing to your watch «You use it one minute longer than the time you’re allowed, you’re getting charged». KNOCK IT OFF… if you have an issue. YOU CALL ME, you DON’T tell the couple that. I honestly was ready to give this place a higher review until that got back to me yesterday.
So, here’s the deal on this service… be careful if you’re quoted a price by ANYONE but the Owner. He knows what the costs are, and if you are NOT speaking to him, ASK TO GET A QUOTE FROM HIM DIRECTLY. Second. don’t think you won’t get charged for ONE MINUTE over your allotted time… because you will. If you go into this knowing EXACTLY the time frame you need and you won’t go one second over it… use them. If not, don’t.
I’m giving them 2 stars simply because the original issue was rectified to an extent and because Bob was one of the drivers. BEYOND FURIOUS anything was mentioned to the couple… it’s THEIR WEDDING DAY. NEXT TIME TAKE IT UP WITH THE PEOPLE PAYING.