AT&T

Thank you CRYSTAL you did an amazing job she was fun we felt no pressure whatsoever she was knowledgeable and catered to my mother and I’s needs and wants she was very professional and I recommend asking for Crystals assistance We couldn’t be any more satisfied. Go Crystal!
Will definitely be referring my friends and family to her.

Brenda is amazing and is most helpful she really worked with me in a tough situation. .She should be manager because she is friendly and smart

I wasn’t having the best of luck trying to order uverse service. I’ve been an At&t wireless customer for about ten years. In store I paid my wireless bill call customer service and got the run around. They asked for a credit check well they’ve done five this week alone sheesh! Since I’m in the store I ask can they help. Bad idea! I was there for three hours! They even called customer care for me and I was told I CANNOT SPEAK TO ANYONE ELSE «YOU HAVE TO TALK TO ME». Wait huh? Since when? They wanted a credit card for a discount on the monthly bill. I said I didn’t have one and the rep on the phone suggested that I borrow one. Really? Not legal or necessary! The in store rep offered me direct tv plus phone and internet for half the cost. Sounds good right? Wrong again. Clearly he was new and doesn’t know how to do proper credit checks. I had to explain to him that you can’t just run my credit through the 3 credit bureaus. Let’s just say it’s funny how they treat you when they think your broke and stupid. The previous credit checks were based on my business with them and not my actual credit. Let me sum this up after three hours I got what I came for. But I had to make a special phone call. The store manager sucks yeah I said it do something. The new girl is cute and knows what she’s doing. So she’ll be transferred soon. And E. He did his best he just too too long. Disappointed in the lack of service in store and on the phone. Not to mention I had an order with a confirmation number but the rep was lying it was all fake. So let’s see if my order was actually placed this time after sitting in the store for three hours. I’ll be happy. But after paying $ 490 for the services I currently have which is just wireless. I wasn’t a happy camper.

Had not been to this location since they remodeled it but great location. It is small but has plenty of phones on display to fit anyones needs. They do have the kiosk in case you wanna pay your bill cash or credit. Wait time was good. Everything explained correctly and the order process was a smooth transition. There is a few seats in the store in case you have to wait. Plenty of parking but may be busy at times due to other stores near by.

Loving the vibe in here!
I don’t think there is anyone who enjoys dealing with cell phone companies either by phone or in person but I have to say that I was pleasantly surprised with the energy and attentive customer service in this store. It was quite busy when I walked in but it was well staffed and there were smiles all around! (Dare I say its because there is a Starbucks next door and coffee is always readily available?) I was greeted as soon as I walked in, advised it would be a small wait, but the energy and friendliness of the staff help make the wait a breeze! Finally after a brief wait, your rep Arturo offered to help me and even though there was no need to, he apologized for the wait. He was able to solve and helped me understand my billing issue, he even went into detail about the account and explained discounts and offers that I wasn’t aware of and I didn’t even have to ask. If your whole team is like Arturo, you guys have a good thing going here. I was in a bit of a time crunch so I didn’t have time to make any changes but I do plan to return soon and take advantage of the upgrade that I qualify for described by Arturo.
Thanks a million!

GReat customer service!
The staff is very friendly and fun to talk to!!!
AT&T the best cell phone provider in America, and the staff makes you feel that energy. The company matches superb phone selection with solid customer service. If you’re looking for similar customer service experience, come to this location.
They always have promotions it saves me money!

Worst store ever! The store manager Cail Ngyuen is careless! I went in the store feb 4^th and well it’s February 16 the and I never had a call for installation my phone was cancelled and was stuck not being able to make an international phone call and its an emergency. Now I’m trying to figure it out how I can do international calls and I need a passcode. The people at the store are incompetent and I can’t wait to talk to corporate.

This AT&T is not closed, they have a new number. 310.978−8618. I just picked up my iPhone 6 a few days ago. Antoine Robinson was really helpful, explaining various things. At the end of the day I walked out with a better phone than I was anticipating on getting (iPhone 5 32gb) I walked out with a iPhone 6 64gb for around the same price.

Ordered a phone on Tuesday 4÷29÷14, they said they did not have it on stock but it would be in store the next day 4÷30÷14 after 12pm.
Today 4÷30÷14 I went there at 1pm.
Guess what, after 15 miles of driving in LA traffic in 80 °F.
I got the response «the dude talked to you has the phone but he is in a meeting and will be out at 3pm»
Well unlike people working for at&t, I had to keep my promise and needed to be somewhere else in 3pm.(still without a phone)
I asked them like 15 times when I paid for the phone, «Can I get the phone after 12 pm before 3 pm?»
Answer was” yeah of course man, we will be ready” while charging me for the phone.
This is how not to do business, you promise something, you keep it.

The guy who helped me was cool, he held a phone for me for around a half hour.
The area isn’t great, and there are AT&T stores in nicer areas nearby. A homeless person asked me for change while I was outside.