Berger True Value Hardware

Best Hardware store around. A bit pricier than Big Box Stores but the service is incredible. If you need something small like a lock nut or cabinet shelf bracket, they will help you find the exact item you need (even if it’s 50 cents). The staff and management is what makes this place exceptional.

I came here because I needed to change the lock on my door. I searched online for ways to save money on this, and learned that I could purchase a rekey kit and change the pins on the lock myself. I came here because it was the only place I could find that was open so early, and was immediately asked by staff if I needed help. They directed me to Joe, «the lock guy», who explained that I would be crazy to try to rekey the lock myself (and he’s right, it was hard enough just to get the knob back onto the door…).
Anyways, Joe rekeyed the lock for me at a great price, and they made me a couple spare keys! Even though he was busy, he took the time to help me and I was very impressed with that level of customer service. While I waited, I looked around and they have a nice selection of supplies. Even though this is a bit far from home, I will definitely be coming back due to the friendly staff!

The definition of a local, family owned hardware store. I was once told by an employee, «if we don’t have it, you don’t need it» and they were spot on. They have everything (and I mean that literally) you need. And more importantly, any of their staff are both happy and knowledgeable in helping you (unlike the big box stores). Their prices are great and their specials are even better. We are lucky to have such a store in our neighborhood.

Well as of today Berger’s has lost our business forever. My husband and his family have lived in the same town as Berger’s since the sixties and Berger’s was always the go to place for everything. We even had a family member, who has since passed on, who worked there some years ago. Anyway, my husband went there to buy a watering can to water the plants we put on our son’s grave, when he realized he had forgotten his wallet. He asked if the store could accommodate him, so the clerk called the manager, who went into a tirade in front of other staff and customers and abruptly walked outside. When my husband walked out and said to him, «that’s no way to do business,» the man began to scream and yell all over again and even took a picture of our car’s license plate! I can never return there nor do I wish to do so!!! And I’ll be sure to warn of this gentleman’s frightening behavior and rudeness beyond all imagining. Did I mention that we are in our sixties! So sad as we once liked this hardware store.

Hello,
I was born and raised in Valhalla, NY. For as long as I can remember I’ve been going to Berger’s for anything from a light bulb to Snow Blower. I’m a Musician/​Singer/​Songwriter, but did some construction in thr 70S and 80s when times got tough. Wether Roofing, Wood or Tools I go to Berger’s. They have a «General Store» feeling and prices to beat any of those «Stadium Size» Stores. I now have a apartment in Yonkers, NY but still drive to Bergers when somthing is needed. I am not related nor do I know anyone who works at the store. Do Yourself a favor, go check out Berger’s wether You need something or are in the area. You won’t be sorry.
Thanks,
Frank Gentile

Berger Hardware is exactly what big box stores can never be, a community institution. The staff are always exceptionally helpful, they seem to pride themselves on helping customers. I always try Berger before the box stores because they almost always have what I need (most recently a T10 secure torque screw driver) as Berger is surprisingly large inside without being overwhelming and the prices are very competitive. I find its generally best to support neighborhood shops if you want to live in a nice neighborhood, and with Berger, you won’t be disappointed.

Ye old world hardware store. This is nowhere near our home, but as we were visiting the most excellent Berger Appliance store next door, might as well stop in and get anything I might think I need rather than going to Home Depot
It’s not a big box store, but they have the essentials and a knowledgable, helpful staff.

Great store they have all your hardware needs and a nice variety of general household products… they would have received 5 stars from me if the store wasn’t so cluttered (only shows you they have everything) and they young kid I asked a question to just admitted he didn’t know and didn’t waste my time.