I enter the store today with the desire to order tiles for my basement and my budget was 3000 for a 400 square feet. I enter the store asked for I want and one of the guy show me the area where I can see the samples. After I could not find what I want on the floor, I asked another guy on the floor for the color that I want. He just reply by saying well what we have here is what we sell. I know that they also have books that I can see, his tone of voice just sound like if I was bothering him. I went back to see if I found the color that I was looking, but I could not find it. I walked out and nobody ask me anything. Maybe there is a look that there are looking for their customer. I still have not buy the tiles, but I’m sure I would not buy from them.