Terrible, lady who took my clothes in barely spoke English and was very difficult to communicate with. She told Me to come back next day for clothes. Came back next day and place was locked and dark meanwhile the hours say on the door Monday thru Friday 8 – 5 and it was 3pm on a Wednesday. Called the number on the sign and the lady kept saying I’m here I’m here. Finally I explained I’m in Hawthorne at your store and she says oh I’m at different location on Broadway or something. Let me call the man to see if he can get your clothes. Still waiting 20 mins call back and says he’s making deliveries of the clothes he“ll be there in 5mins. I’ll just spend the extra 20 cents a pound to go up the block to the place I was getting a good service from. I pay too have my laundry done too save some time and not wait around. As the old Cliché goes you get what you pay for. I will however add 2 stars because the clothes smelled really good and were folded well.