Mr. Rooter of Los Angeles

Joshua Call from Mr. Rooter Los Angeles is the most reliable, knowledgeable, trustworthy and hard-​working individual I have worked with in this industry! He is a HUGE asset to your company as I am extremely picky about who I allow in my home to work on my house, especially my pipes and drain issues. In June 2015, I experienced my FOURTH shower drainage block in 12 months. I had called every other plumber i knew of except for Mr. Rooter. None of the other handymen or plumbing companies I had called could accurately assess the cause of the recurring blockage issue. THey all told me that there was too much hair and sand caught in my shower and charged me a minimal fee to clean it out, only to have it get plugged up again within a few months. Josh was not only able to deal with the problem, he was also able to quickly identify a much larger issue that required a full drain out and replacement of all my pipes underneath my entire house! Turned out I had a major water leak due to clogged pipes and a disconnected shower drain! Josh supervised the project over the course of the next several days. He was always punctual, prepared, knowledgeable and worked super hard — i was so impressed with Josh’s skills, professionalism and overall friendly and likable demeanor.
Fast forward to Feb 28 2016. I experienced a new problem with my bathroom sink leaking and i thought it was related to the pipe replacement so I called Josh on a Sunday morning — he called me back within an hour, even though IT WAS HIS DAY OFF and he was asleep at the time of my call! I found out later that Josh had worked almost 24 hours straight the day before due to a diff job, BUT HE STILL CHOSE TO COME HELP ME despite the fact that it should have been his day off to rest! He came to my house within hours and he even remembered to bring shoe covers (as i had required that in my home on his last visit in June). SO IMPRESSIVE!
Josh was not only professional and efficient, he made me feel like the most important customer, because he valued my time and my problem and I could tell that he sincerely cared and would go the extra mile to try and help me. Turned out, this time around, the problem had NOTHING to do with my pipes, but rather a faulty part in my remodeled bathroom sink but Josh still stayed to try and help me diagnose and fix the problem! I am grateful that there are still hardworking trustworthy employees out there. Josh is an exemplary model of what ALL Mr. Rooter employees should be like! Please give Josh a raise! :) For further info, please feel free to contact me directly.

Leo was on time and cleared our drain for a good price with the coupon!
He was polite and infromative, will call again!

On New Year’s Eve our Garbage Disposal clogged up (I put Carrot Peel down there, oops) and I was desperate to get someone out there ASAP since I had another gathering at my house on New Year’s Day. I called a 24 hour plumbing company and they couldn’t get someone out there until the first, but I just accepted the fact that I had to wait. They connected me to Mr. Rooter and David showed up around 12:30pm on New Year’s Day. Original call time was for between 10am and 12pm, and then they said 10:30am. Then they call and he hadn’t arrived so they moved it to 11:30am. Still wasn’t there so then they pushed it back to 12:30pm. I’m a patient person and was at home the whole day it wasn’t an issue, but if you’re on a time crunch, be wary of this.
Once David showed up, we were thrilled. He was friendly, got the job done, cleaned up the mess when he was done and made sure we were int he loop on everything. He didn’t leave until he knew the garbage disposal was clear and good to go. And it was super affordable! Only $ 79.00 (I received a quote for $ 125 to come out on a holiday). I will definitely call David again should I have a plumbing emergency!

My kitchen sink backed up after Thanksgiving. We contacted Mr. Rooter through their website. I received a call about an hour later, saying their tech, Oscar, would be there within the hour. Oscar arrived on time, was very professional and friendly. I used a coupon from the LA Times for a $ 79 drain cabling. There was no up-​selling just great friendly service! We will be using them again!

I was very impressed with Cory S. and Mr. Rooter. I had a blocked sink and my washer had flooded several rooms in my house by the time I found out. It was on a Sunday so of course I thought it was going to cost me a fortune. I had a coupon for this company that reads any drain any time. They sent Cory S. out to my house within a couple hours. Cory was wonderful and finished unclogging my drain in less than 20 mins. I would highly recommend Cory S. and Mr. Rooter. They are fast and very reasonable. Thank you Cory S.

Leo did a superb job at my residence today he went above and beyond in getting my drink on clog I will most definitely will be using Mr. Rooters service again

Leo A. helped us today with a slow draining sink, and was super helpful and informative. He was pleasant, efficient, and taught me a little about plumbing!

He helped my family in a couple of different situations. He was able to figure out how to turn off the water in our amazingly large condo complex… not an easy feat! Performed a more than adequate job.

Corey S. was intelligent and a good listener. He and his assistant were careful and efficient while dealing with my older house’s very clogged shower drain. I recommend them highly.

prompt. on time. no pressure to upsale. did work well and quickly.
very satisfied. would recommend

Mr Ellis Enyard was exceptionally profession & courtesy. Job was done efficiently. Very pleased.

We used Mr. Rooter South Bay for a minor issue — clogged bathtub drain — and received prompt and professional service. Technician Abraham G was honest, polite, punctual and efficient (it only took 15 minutes to snake the drain.) I used a coupon from the Daily Breeze for $ 69 to unclog any drain, any time which worked out very well.

I have a few bad pipes that always clog up every 3 – 4 months and I use these guys for my maintence plan to prevent back ups and other nastiness. I have found every technician to be professional. They always let me know the range of services available but I never have felt pressured to select a service. They have always arrived on time and work fast.

Mr. Rooter sent out someone within an hour of my call … On a Sunday, no less. The technician, Jeremiah was well prepared, clean and we’ll dressed. He took care of the problem quickly and efficiently.

Mr. Rooter is great if you need prompt, professional service. $ 59 coupon for drain cleaning makes this a no brainer.
The two times I have needed their services, Cory has been sent out. He is personable and takes the time to answer any and all questions. He will recommend services which you could use but does not force or push them on you. He leaves you with clean drains at the best price in town and a 30 day guarantee.
When it comes to drains, use your brains and call Mr. Rooter

Daniel came out and was very thorough at explaining things. I appreciate his knowledge and dedication to the industry.

Jay A. from Mr. Rooter Plumbing came to my house on time. He was well groomed and clean. He found the solution to my problem and gave me a free estimate. In the future, I will definitely have work done my this company.

This is such a rip off. We are redoing the swear pipes and they are asking triple the money. The current company that is doing the pipes for so much lower. Mr. Rooter is making me pay 5,000 dollars flat to fix this and the company now we are only paying 800 dollars. What a difference right! And they are using the same things as mr. Rooter. And we paid mr. Rooter 1,000 dollars just to fix the grinder. Ridiculous!

****SCAM ARTISTS — WATCH OUT *** We had a terrible sewer odor in our building and after our maintenance guy couldn’t find the source above ground we called Mr. Rooter to come in with a camera for $ 195 to check our sewer lines. Guess what they showed me on the camera screen? A broken, completely collapsed sewer line with branches, soil, even cockroaches. They explained to me that was the source of the smell and that we would need to replace 45ft of piping which would run us $ 14,000.
So, being that my job is to get mulitple quotes I had Rotor Rooter come out the next day to just quote me based on the estimate from Mr. Rooter, when they saw how high the estimate was they offered to run their camera for free so they coud get a better understanding of how bad the broken line was… and guess what I saw this time? NOTHING WRONG WITH OUR SEWER LINE — COMPLETELY INTACT!
What Mr. Rooter had showed me was a pre recorded video of another job and I am sure this scam has worked on many others before and they will continue to sucker future customers with it. This is my effort to at least save someones money from being stolen basically.
Rotor Rooter (Long Beach Branch) ended up finding the real source of the problem, which was fixed by just adding a vent to the piping outside our building for only $ 4k.
Do yourself a favor — STAY AWAY FROM MR. ROOTER AND ALWAYS GET MULITPLE QUOTES! And if you have camera work done, ask for a copy of the video right on the spot!

My kitchen sink was clogged after cooked pasta slipped down the drain. Roto-​Rooter came out first and came up with an estimate of over $ 500. When I said I wasn’t willing to pay it, he told me to call the office to see if they would lower it. Why didn’t he quote me an honest price to begin with??? The plumber also gave me a checklist of recommended work that he established with an ‘inspection’ that I never saw happen. What a scam!
I saw Mr. Rooter’s ad online promising to clear any drain for $ 79. Daniel Angiano came out the next day at the promised time to take care of it. He was courteous, thorough and absolutely professional. He even left the area cleaner than it was. I appreciated that he took care of the job he was sent out to do without trying to scam me for more work. I will definitely call Mr. Rooter again.