Birchfield Property Management

This property management is definitely a disappointment in my opinion. Yes, my credit is not ok and my husband and I were denied, however this isn’t why I wouldn’t recommend this property management, I would never refer anyone here because of the very rude, and unprofessional staff. Especially the girl in the front desk Goodness! she thinks she’s working for the FBI, She has a passive aggressive attitude which just makes it uncomfortable to even be there. And the manager is somewhat anti social, looks like he’s in severe depression, and also very rude. If you could avoid this property management office please do.

What a JOKE! My husband and I found a cute rental that we had to jump on. We’re expecting in February and it was perfect for us! We went and filled out the applications. The next day they called to say my husband hadn’t signed something. They told us it would be 5 days to hear something which I’ve never heard of before. They were suppose to verify work (which they never did) run a credit check (which I know have a ding on my record from) then told us we didn’t qualify because we had to make 2 ½ times rent (which we never knew). We were off by $ 200!!! What a crock! How hard would it be to pay $ 1495/​month if we make close to $ 4000/​month combined?! Such BS and will never go thru them again! I wish I had read the other Unilocal reviews before we went in! Oh and the girl who works the front desk… What a joke. When I walked it I got a dirty look along with a look up and down! RUDE!

I agree with the previous posters about the rental company being some what of a scam. They take a lot of applications it seems but do not rent the property. They insist that you drop off all applications after you fill it out personally and will not let you mail it in. They said that they will let you put it in the mailbox but it cannot be mailed. Really weird practices and sketchy behavior. I would stay away.

I’ve been living in my quaint little Castro Valley house I rent from Birchfield for a couple of years now. The ladies that work for Birchfield have ALWAYS been helpful and sweet with me. I guess treating people how you want to be treated goes a long way! Thank you very much for the awesome house! Our family loves it!

Don’t be a victim. Check everything when you move in, they will charge you things you didn’t do. Don’t let them get money from your deposit, they are wise enough doing business. Haha he knows who lied.

I would love to write a review about how they have great apartments and I love living in their properties. Unfortunately, I’ve never had the experience of it. I’ve only attempted to deal with them.
They post an ad on craigslist and shoot it back to the top of the list every couple days. I’ve emailed, I’ve left a phone number, I’ve called and left messages, but have never actually gotten to interact with someone.
Is this place rented? Who can tell. But why would I want to live in a place that won’t return my call when I want to give them money much less when I actually have a problem with my apartment.
I would stay away.

If I could leave less than a one star review, I would do it for this place. After renting for over 12 years with no issues, dealing with this property management was the worst experience I have ever had. I personally feel that they are running a racket. I came to apply for a place in Castro Valley. I saw about 20 people apply for the same property over the three days I was in and out of the office, and yet they still continued accepting applications. Each adult applicant must pay $ 30 for a credit check, so for us it was $ 60. The women in the office appear to be young and undereducated. It took them almost THREE WEEKS to get back to us, notifying us that they had chosen another applicant. Laughable. If they «only» had the 20ish applicants I saw, they still made between $ 600‑1200 just on one property. It doesn’t seem right or ethical to continue accepting applications and credit check fees on one place that you already have multiple applicants for.
Basically, stay the eff away and hold on to your money. Not worth the headache or the stress.

Completely wasted my time. Poor customer service. Did not mention that the property had a one year lease requirement and then lied about it being in their craigslist ad. It is not and they have not updated their craigslist ad despite being told about it.
With such terrible service just looking at a place to rent, I can’t imagine what they would be like to do business with.

DO NOT RENT FROM BIRCHFIELD SAVE YOURSELF A HEAD ACHE.
Their properties are infested with mice and bugs, neighbors are untamable, grounds are never kept. It’s a nightmare. You’re better off living in a box.