Carpet Wizard

The attention to detail is definatly what will have me calling back. He was able to lift a wine stain from my wool shag ! Amazing job! Works with you on pricing ! Just all and all A+work !! Call him. Don’t hesitate calling Coit. They are just in n out. A family owned carpet business gets your bang for your buck, people need to understand this concept. Good job gus

I was pretty desperate this morning when my poor dog soiled the carpets at my mom’s house while I was visiting. I called my carpet guy in Modesto for help. He called around and made arrangements for Carpet Wizard to handle our problem ASAP and on a Sunday. Gus came out and worked hard and efficiently to get our carpets cleaned in a timely manner. He did an excellent job and was very personable. I’m so grateful to this companies help and excellent prices!

I’ve used Carpet Wizard about five times already. Gus does an excellent job and is always professional and friendly. He is reasonably priced and does a great job. When I think my carpet is at its worst, he comes and revives it! I would definitely recommend and have been recommending him to my friends!

I am not used to professional home service technicians wanting to create a real relationship with clients. But this guy… this company… truly amazed me. My personal technician, Gus, has proven to be thorough and professional in communication, timeliness, and efficiency. Everyone who comes into my home now sees the carpet first and they stare in wonder and awe. Shoes off! It’s spotless. So. I have 4 kids. That’s 4 little boys under 12 years old. I have a LOT of traffic coming in and out. The carpet has been professionally cleaned before, but the quality of work was never even close to the quality that Gus has done. I was seriously speechless to the point of tears. It made me that happy to have my carpets looking brand new. They’re at least 20 years old, and they’re white! And Gus made them sparkle! He recognizes that I’m a busy working mother, so he was insistent for working around my schedule whatever it took. He’s fast and super friendly. He helped me to pick up bigger things –like toys and garbage– before he started. I finally found a service I actually want to promote and recommend. Will definitely be calling again for spring cleaning!

Gus was amazingly professional in his cleaning of our entire wall to wall carpets in Palo Alto. It is very obvious that he takes pride in his workmanship. He is polite, business-​like, and determined to make his customers happy with results. Our white carpet has not looked better in years!

I was referred to Carpet Wizard by my landlord, who used them for both professional carpet cleaning and home cleaning before I moved in. For the 866 sq ft 1-​bedroom condo, it took Gus and Karen 4 – 6 hours to complete the full cleaning and they charged my landlord $ 380.
When I was ready to move out a short 4 months later, I gave them a call to schedule just the home cleaning since the carpet was getting replaced altogether by a different company. On the day of the appointment, Gus and Karen arrived 15 minutes late and, after a quick walkthrough of the place and acknowledging that they’ve cleaned this place only 4 months before, told me that the home cleaning alone would take TWO DAYS and cost $ 380! I was flabbergasted (this is the first time I have ever used this word in my life and I can’t imagine a more appropriate situation for it).
I’ve dealt with a fair share of cleaning services across several states because I’ve moved 5 times in the last 5 years but NEVER have I ever heard of any cleaning taking 2 full days, especially with a 3-​man team and for a small 1-​bedroom that is COMPLETELY EMPTY (as in, zero furniture and zero things). On top of that, when I expressed my surprise that the cleaning quote alone was the same as what my landlord paid just a few months ago for both the carpet and home cleaning, Gus dismissed it and said he would pull up invoices for recent cleanings (which he never did) to show me that this is what they normally charge.
In the ensuing back and forth, he mentioned something about rising gas prices, how it is difficult to get the hose up to the 2^nd floor to clean the carpet (irrelevant since I’m not getting the carpet cleaned), how the soap scum on the glass shower door would take a long time to clean, and that they normally would charge $ 160 just for the kitchen and bathroom. At that point, I asked if he could do just the kitchen and bathroom for $ 160 and be finished today and he said yes.
Seeing as how cleaning the whole unit was going to take 2 days, I figured cleaning the kitchen and bath would take at least 2 – 3 hours. But no, they were done in 1 hour and 15 minutes. Besides the kitchen and bath, there is literally only vacuuming the carpet, cleaning a few windows, and wiping down the windowsills and baseboards. How in the world those remaining items were going to take another 1 day and 23 hours and cost me an additional $ 220 is a mystery to me.
However, I will say that, though speedy, the kitchen and bath are as clean as I expected. Gus, Karen, and the third person whose name I didn’t catch are also friendly to deal with. If only the pricing was honest and fair, this would have been a 4 or 5 star review. But because of this terrible first experience with them, I will never call them again or recommend them to my friends.

Superb customer service by anyone I interacted with at Carpet Wizard. From booking the estimate and appointment, to the actual service I was beyond satisfied. Gus did a wonderful job and I would not only recommend this to a friend but it will be the only carpet cleaning business I will use from now on!

— gave slightly higher price than estimate on phone. I think it was fair
— gave very good tips on how to keep the carpet clean
— he did very good job cleaning the carpet. took him 2 – 3 hrs.
— very happy with the quality and price
— will do again next yr

Gus did an amazing job cleaning our carpets! We recently moved into a new home and there were pet hairs everywhere, even after continuous vacuuming. My daughter suffers from asthma and pet hair is an asthma trigger, which has been causing all kinds of health issues these past few days since moving in.
Gus offered to use an anti-​allergen cleaner. He then power vacuumed carpets and deep cleaned them. He worked quickly and effectively, eventhough our townhome is a 3 story unit!
He gave me a quote and was upfront from the beginning. I would definitely use them again and refer to friends and fam.

Guz and his co-​worker just performed carpet cleaning at my house. They were punctual, SUPER friendly, and professional. Our carpet was badly stained from previous owners, especially the stairs. But now, the carpet looks new! So clean! I will definitely keep using them again in the future.

Used them to clean our vacant office since we have moved to a new location.
I needed someone to come in that day and Carpet Wizard came in for the clutch! For it being such a short notice he was able to stay late for me, thank you Gus!
He sent me before and after pictures and he did a fantastic job! The carpet looked brand new. Gus was very nice and quoted us a more than excellent price.
I would definitely recommend him to anyone.

Carpet Wizards was outstanding in every way from the very first phone contact.
Gus and his son came the very next day and gave us a good price to clean all of our wall to wall carpets — 6 rooms.
They worked steadily for more than two hours and the result was outstanding;
They were professional, industrious, courteous, friendly and committed to quality.
I can recommend them without hesitation.

4−8−13 Another great job! I have used Carpet Wizard many, many times for rental move-​outs and they do an awesome job every time… I am never disappointed. Highly recommend!
Also, Gus is very accommodating with time schedules and guarantees his work so if there is ever a problem, he graciously fixes it. No hassles… really nice to deal with.

Very pleased with Carpet Wizards service.
I used to use Cleaner One but now use Carpet Wizard.
I called Gus on a Tuesday July 3^rd and told him I needed an entire house cleaning for my property that I am listing for sale. I only had one free day that he could do it and it was Friday the 5^th. He said he could do it and would be there at 7:00 am.
Friday the 5^th came and sure enough the 2 man crew was there. They did a great job explaining what they were going to do and asking me to point out any spots.
They took their time on the heavy traffic area which I learned is the key to getting a good job. When they packed all equipment, my wife moved some furniture from its original spot and noticed an area that wasn’t done. That was our fault because we had the furniture there… No problem, he unpacked all of this equipment and then went upstairs to clean the spot, no questions asked.
Don’t let the moderate accent foul you over the phone. When I called it didn’t seem highly professional, and needed someone right away. When the crew showed up I realized I was totally wrong.
Great crew and great service, and even better price.

Gus has been cleaning my carpets and upholstery for 7 years. This last time I called on a Sunday evening after a weekend away. He was here that Tuesday morning, bright and early and ready to make my carpets look like new again. (after my teenager and other kids trashed my place) He always does an amazing job. I appreciate the tips he has given me over the years for keeping my carpet clean in between his visits. I look forward to many more years of service from Gus and Carpet Wizard!

Wizard carpet cleaning service has wonderful services. They do everyone thing they can to accommodate you. There reasonable and they do there job. My carpet always look amazing when there done I have used them
multiply times. Thank you Gust!

Did a great Job! Cleaned my living room carpet and removed all my pet stains. Came out beautifully! I would definitly use this service again. Good price and cleaned in a timely manner. I was so happy to see all my stains gone and my carpet looking new again!
Thank you!

Muy bien trabajo. In other words GREAT JOB! Gus always gets the job done as promised and carpets are always looks greats afterward even if the color of the carpet is darker. And great price! Def recommend him to everyone.
Thanks again.

Gus and Martin came within two days of my call. They managed to work around my 2^nd floor condo unit by running the hose to the truck parked down below. Super nice, friendly and did the job as agreed upon, at a good price too. The carpet looks great.
I took off one star only because of the way they quoted me. I wanted a rough phone estimate before agreeing to the job, but instead they said they would come on Sunday morning, give me a quote, and if I agreed, they’d start right then. Not really ideal because, c’mon, who’s going to move all their furniture to prep for carpet cleaning and then say, «actually, I changed my mind?» Well I suppose some people, but I wasn’t really down with that. It’s a smart tactic, but it felt a little manipulative.
But it all worked out. Plus they were able to start ½ hour early!
Side note: it’s not a quick dry process they use. It took about 6 hours or so to dry my place.

In short, pleased with the work but not with the communication.
The job was reasonably priced, and well done — including cleaning up a pet stain that had been there for years. But his communication in the beginning wasn’t great, and he couldn’t tell me how long it would take to dry. I was also not pleased that he didn’t give me a choice of chemical vs. wet, and didn’t advise me regarding either. He just did it.
He also took up my time asking about my mobile devices, trying to figure out whether they would help him in his job.
I found his rates to be among the cheapest in town. If you want it done fast, cheaply and done well, and don’t mind the fact that he’s not gonna tell you what’s going on and what your choices are, go with Carpet Wizard.