Charlotte’s

LOVE LOVE LOVE Charlotte’s Fudge… will be back!

This is a hidden gem. Not only do they have delicious ice cream and many flavors, but they have many other bakery treats and chocolates. In addition, it’s decorated so cute inside. Plus, you can shop in the store because they sell a lot of unique things including antiques and home goods. Love this place. Will definitely come back.

Outstanding atmosphere, got an old charm, Mr. Ron helped me with my needs being a new customer an also explained all the desserts, cakes, cookies, truffles, malts, and shakes…
Toooooooooo wonderful… Awwwww…

It’s a hot day, and I’m craving something cold, sweet and tasty. After some searching on Unilocal,I find this place nearby. I walk and in and I am greeted by a very friendly young lady, with a lovely smile I might add. As I’m looking over the very enticing variety of choclates, she kindly offers her assistance, and at that moment my tounge told my brain that it wanted some mango. So I ask if they have any mango ice cream, and she offers for me to try some. She hands me the spoon and as I’m about to grab it the ice cream drops onto a plastic container. Whoops lol. She kindly asks if I still want it, and maybe under different circumstances I’d decline, but I was in a very nice environment and I didn’t see it as a big deal, so I scoop it up, and after tasting the mango pieces I’m hooked. I order a cone, and ask her about the chocolates, how they sell them etc, and she was very informative.
I don’t remember being in a desert shop with employees as sweet as this place. I like this place. It might be because I haven’t been to enough shops. Or maybe it’s because I think the girl is cute…
Lol either way I had a pleasant experience and I will return. –for the chocolates of course.

I stopped by to try their fudge. The chocolate fudge was not very good at all, it did not even taste like homemade. Their chocolate fudge was good as a chocolate desert, but did not taste like authentic fudge. I did however think the pistachio fudge was good.
Charlottes is too high end and overpriced for a fudge shop, as I think it scares away business. They are trying to sell little bitty pieces of fudge for high prices. There was no fudge being sold by two, three, four, or more pounds that tells me they are not trying to be reasonable with their prices and not doing their business in a more a «old school» family oriented way which caters to everyone in the community.
Lastly, on the «freshness factor» when I asked how old the fudge was they told me about one and a half weeks. This is not what I expected when I’ve bought fudge even from eBay, the fudge is freshly made and is selling by the pounds like hot cakes.
It’s disappointing that I have to leave this type of review as the people are really nice and the service is perfect. I hope that they can take constructive criticism and improve.
Of course I’ve only tried their standard fudge. It’s also possible that the sample was too old and I did not get a real taste of their quality, so I’m open…

My husband and I love the mango ice cream! The gentleman, I think owner, that’s always there is so nice! Very informative on gluten free.

This place was so fun! Completely accommodated us! They made icecream sandwiches with special gourmet cookies split them in half with two different types of ice cream! I’m so glad the frozen yogurt shop that my daughter wanted was closed on the street because it allowed us to walk into Charlotte this is going to be her new go to for yummy desserts. The workers and owners were so excited about what they do telling us about all the different yummy things I can’t wait to try the peach cobbler! They will even do brownie cookie sandwich with a brownie on top of the cookie on bottom sandwiched in between ice cream of your choice! Yummy root beer floats too;)

Adorable little spot with friendly guest services. I sampled two flavors of fudge (nougat and a mocha) which were very rich but not overly sweet. I purchased the chocolate pecan pie which was YUMMY ! the crust was a little soggy but the flavor was so good, I didn’t care. I also got 1 piece of espresso truffle and a piece of dark chocolate almond something which was also really good. The prices were just right so I will be back =)

Love this place. All the deserts I’ve gotten here were delicious. Very clean place to visit. Perfect for after dinner. Not expensive at all. I recommend the peach cobbler and Best Milk Shake Cheese Cake. The staff is very very friendly and welcoming. As this place serves deserts, milkshakes, sandwiches, they also sale antiques and jewelry.

My pregnant wife was really craving some cheesecake, so we decided to check this place out. The first thing my wife said to the owner was, «You have too many choices.» I couldn’t make up my mind either, it all looked so good. While we were deciding a woman in the shop gave us freshly dipped chocolate strawberries – which were amazing.
My son got the licorice ice cream, I got the Snicker’s cheesecake, my wife got the crème brûlée cheesecake, my other son got the molten chocolate cake, and the youngest got a freshly made cannoli.
Everyone was satisfied – especially my wife since she got everything the kids didn’t finish. All the people working there were kind and bent over backward to make our experience pleasant. I can’t wait to go back and will definitely be referring all my friends.

Had a strong craving for chocolate on our way back home from SF and decided to look up what was close by. Thanks to the Unilocalers we found this adorable little treasure in downtown Hayward. The customer service was awesome! Super attentive and hospitable.
Please Don’t let the one star reviewer fool you, they prob didnt realize the good intentions of the person and how perhaps they were trying to be helpful.
Ok moving on… they let us sample so many of there delicious options. They have cookie ice cream sandwiches, fudge (freshly made), pies, cute chocolate truffles, ice creams, even Antiques! We were very impressed and enjoyed every minute we were there. I had a chocolate chip cookie sandwich w coffee chocolate fudge ice cream… yup!!! Party in my mouth!
Pls stop by if you’re in town or if your a local. It’s a must have! Thank you so much for your awesome service, keep up the good work!

Stopped in on a rainy Thursday afternoon with my elderly mom and dad after seeing a movie. We were greeted warmly by the male owner. What first struck me was the fact that I recognized some quality food items (Iveta scone mixes, for one) on their shelves.
Both the owner and the young lady behind the counter could not have been more friendly, helpful and accommodating. I peppered them both with questions about their fudge, candies, ice cream and dessert.
We finally purchased ice cream, a couple of desserts and some locally made Turkish Delight. After dinner, we opened all of our goodies and WOW! were they delish. The Makka Puna (spelling) and mint ice creams were pure deliciousness. The desserts (2 chocolate layered desserts) were fresh, creamy and very yum! The Turkish Delight was fresh with each flavor very distinct. LOVED them all.
They also serve lunch there which we haven’t tried, but it’s on our food list. If their desserts are any indication, then I have high hopes for their lunch menu.
Hayward lacks when it comes to quality food, but Charlotte’s has got it right in the dessert department. We will definitely be back.

I have gone to this shop a couple of times because I really love shopping locally and supporting small businesses. The shop wasn’t too busy and I just wanted to browse around the shop to buy a few items.
The store clerk just followed me every corner of the store I went to as if I was going to steal something. It really made me feel uncomfortable but silly me I thought I would go in and try them again. Same experience!
I understand there are people out there who are shady and have affected many a business but there are so many good customers, like me, that just want to have a wonderful shopping experience, buy some really unique items and support the local business.
I think if the owners of this shop knew how people are treated perhaps they would consider giving customers a positive experience and not follow them around like they are up to something. For me, I like to have my space and do not need a clerk hovering over me seeing if I need help because I really felt smothered and bothered by the experience each time.

Friendly service — which I really appreciate. They let you taste the fudge and the ice cream — and were patient as my girls decided what they wanted. Would definitely go back — I didn’t have anything this time but will be back to get myself a treat.
Been back several times. Their brittle was delicious and I have liked their cobblers and their ice cream a lot. Their fudge (any fudge??) is too sweet for me. But it’s their ice cream that keeps us coming back.

Charlotte’s Fresh Fudge isn’t jusr fudge. so many goodies offered, i forgot about the fudge.
also available: cake/​scone mixes, cannolis, gelato/​ice cream (not sure which) pastries, cupcakes?, lunch sammies, soup to come, etc.
eats: stuffed cannoli (3.5@) or 3/​$ 9
–vanilla crème, not whipped cream.
–made to order, shell hard, crunchy, guessing it’s homemade not commercially sourced.
–chocolate sprinking on top
would have prefer whipped cream but this version was also good.
crumbs:
–wonderful place to pick up dessert after eating in hayward downtown
why pay retail when u can get wholesale even paying a piece or 2?
–definitely my go to dessert spot when i’m in the hayward area.
–cheerful patient service. sometimes i’m indecisive, enthused not to be pressured.
–lots of edible goodies here to explore!

This is my kind of sweet shoppe! For my kid’s 8^th birthday, he just wanted to go to the movies with his best buddy. This was the perfect spot to celebrate with cake and ice cream before the movies!
Location
In the heart of downtown Hayward, a few steps from the movie theater. Love the nostalgic, old town ambiance — brick walls, wicker and wooden chairs, little trinkets…
Service
We came in and were greeted like family by Jeffrey — who gave the birthday boy a heaping serving of ice cream and carefully served his cake topped with a birthday candle.
Food
Love the chocolatey rocky road cheesecake! Their ice creams are great too– they serve regular favorites as well as exotic flavors like ube, green tea and mango.
Overall
This family-​run new business is indeed a sweet addition to the downtown Hayward scene. Love everything about it! Will definitely be back for my sweet fix on our next movie run!

This is a cute shop! Walking inside, there’s a lot of antiques on display & to the left, there’s many different types of desserts! There’s fudge, ice cream, cheesecakes & ice cream sandwiches. You can sample the fudge & the ice cream! I definitely enjoyed the fudge! My niece did too! I definitely wanna go back & try more! It’s a bit pricey, but definitely worth it!

As someone who spent a good stretch of time in the Midwest, I always wondered where the *fudge* I could actually find some fudge in CA. Well, here it is! Charlotte’s makes their own fudge, and the other sweets inside are from other local businesses, according to the man behind the counter (Charlotte?). They also had some savory items listed like sandwiches or salads. I only came here for fudge, so I won’t bother judging the other stuff.
The fudge was DELICIOUS and they let you have samples! They had a pretty large variety of flavors, including some labeled sucrose free. They didn’t have a sample of every flavor out, but I tried the heath and vanilla nut. I ended up buying the vanilla nut and the churro. I’ve never seen churro fudge before! Totally smells and tastes like churro mixed with vanilla. Both were wonderful and I can’t stop raving about how happy I am to finally have a fudge place close to me! I’m excited to go back and try other flavors.
The staff were nice and excited to have customers, so check it out. Especially if you’ve never had fudge, and I suspect a lot of people around here haven’t since it’s so rare. I noticed that other reviewers didn’t even mention the fudge… give it a try! You’ll love it!

Charlotte’s just opened up about a month ago, but I am absolutely in love with it!
I am a huge fan of ice cream, and oh gosh theirs is one of the best I’ve ever had. Definitely try their chocolate mint!
Since I was little, I remember my mom and I would go to local bakeries. She was on the hunt for the perfect merengue, almost identical to the ones she had as a kid. Charlotte makes her own meringues in house, and I figured it wouldn’t hurt to bring some back for my mother. She was so happy when she first tried them! She described them as light, airy, and slightly chewy at the end. Just thinking about it now makes me want to go get some!
Charlotte’s also sells cakes, teas, furniture, and trinkets akin to antiques. This establishment is rather charming and staffed by some incredible people. Shout out to Ron and Justin for the great service!

This is a must try. Super cute really Quaint feeling great ice cream, chocolates, fudge, cobblers and cakes. Service was amazing felt right at home!!!
Really adds a nice feel to the new B St. area
Great place to take the kids the wife or the grandparents
Also be great on a cute date for an ice cream cone