First Class Linen Productions

He scammed us as well. 1 month before the wedding he ran away with our deposits. We had such a hard time getting a hold of him. We had even had him sign detailed contracts and everything. We ended up forking over even more cash to get someone to help us save our wedding. What a terrible experience. Apparently per this news report, he’s been caught. His name isn’t even Thomas, it’s Stanley Kwan. Finally!!!

SCAM!!!
DO NOT USE THIS GUY!!!
DO NOT USE THIS GUY!!!
DO NOT USE THIS GUY!!!
NEGATIVE STARS if I could!!!
I am still furious about what Thomas promised he would do for our wedding! We ended up spending way more money than expected and did not get anywhere close to what he had promised! He put extra stress on us the day of the wedding and hasn’t paid us back for the things he didn’t do. They showed up late, after fighting with hotel staff to let him set up days before the wedding. Cost us 2 hours of our reception and even made me order items from Classic Party Rentals the morning of the wedding… Chargers and furniture he should have already had! He called me an hour before the ceremony and tells me Classic Party Rentals in San Francisco wont deal with him anymore, and that I would have to pay for the Chargers and Furniture myself and he would pay me in cash when I see him at the reception. Already stressed and nervous about the wedding, I went ahead and charged it on my credit card, expecting to be reimbursed! Of course this did not happen… he wasn’t even there! According to his workers, he was at one of his others FIVE weddings he booked that day!
That just shows a little bit of how he ruined our wedding. I can’t even imagine how many other stories there are and how many other weddings he destroyed. I want this guy to pay. Let me know if you need anything or what we can do to make this happen.
A few things I paid for that did not happen
— no dance floor Monogram (which I spent hours on designing) what I was wanting the most
— no drapes on the walls
— no white dance floor (it was white but with multiple black scratches)
— no chargers (I had to purchase them myself)
— no couch for the lounge (which again I paid for myself)
SCAM!!!
DO NOT USE THIS GUY!!!
DO NOT USE THIS GUY!!!
DO NOT USE THIS GUY!!!

Well. Sometimes in life you experience memorable moments and Thomas is one of those memorable moments that I’ll never forget. We booked him based on another wedding that we saw. He’s a good salesman. He’ll offer you a great price but wants cash up front. We paid him for linens, lighting, chairs, etc… I figured since we just saw a wedding that he did, we couldn’t go wrong.
He was very responsive at first and as the wedding date came near… he was less and less responsive. We were LUCKY that he actually came through for all of the things we booked him for except one big thing.
We also paid in advance for alcohol and he didn’t deliver on it. No refund no nothing. Kept making up excuses. He did this to someone else I know as well. Thank goodness for Costco or else there would have been a lot of upset people at the wedding.
Stay away from him at all costs. He’s not worth the hassle for the savings. He ripped us off on the alcohol but it was also my fault for paying up front. I learned my lesson.
1) Never pay upfront in full
2) Always have a back up plan
He reminds me of those Nigerian «419 scam» who rip off old folks based on some phony lottery story. Feel free to message me with any questions.

First and foremost, if you are planning an event, and got introduced to a guy name Thomas from first class linen production, PLEEEEEEEEEASE turn around and LEAVE!!!
Matter of fact, i would recommand to think twice about the person who introduced you to Thomas as well.
Just had a wedding that took a year and half of planning, only to be ruined by Thomas. He was late every time that we had meeting. i should’ve known then…
He was of course, late on the day of wedding as well. He was not only able to finish his job on time, but also it totally looked different from what we talked about in the end.
DO NOT BE TEMPTED BY CHEAP ESTIMATE
This guys is truly unbelievable.
He still hasn’t returned my deposit even after my wedding got ruined.
i am calling first class linen again today, only to hear their pathetic voice machine saying that he will return the call.
How can you return the call when you are too busy trying to avoid all these people???
i am left with no one but myself to blame…
PLEASE, if there are anyone, who’s even considering him, do yourself a favor, and pull yourself out of mess that’s obviously ahead of you.
i cried so much on the happiest day of my life. I only hope that my review can prevent creating more victims…

If you all are wondering why this piece of shit is stealing your money and not paying you what he owes you then listen up!!!
THOMAS SPENDS *YOUR* MONEY ON ESCORTS!!! He has this poor girl who he left at a wedding to take care of everything. I was the bartender at the wedding and she told me how he said he would be back in 2 hours. He left her there to do all the tables for him and didn’t come back for her until 9pm and she was there since 11am. She said he said he would pay her $ 100, but something tells me he just gave her false hopes. These wedding cost A LOT more than just a few hundred!!! Thomas, you are a dirty scumbag! You are the lowest it gets for anyone!

DO NOT HIRE THIS VENDOR!!! I REPEAT… DO NOT HIRE VENDOR. HE WILL BE YOUR WORST NIGHTMARE!
I’m a professionally trained wedding coordinator and Events Manager at a Bay Area Golf Club. One of my couples hired Thomas to provide linens for their wedding. Our policy is to get outside linens 2 days before each event, to which Thomas had agreed.
On Thursday, 2 days before my couples wedding, no linens had arrived. I tried called Thomas… he’d didn’t answer. I called again Friday morning. No answer. Finally after my third call on Friday, he picked up. He explained that his distributor had made a mistake and pulled polyester linens instead of the satin the couple ordered… and if that wasn’t bad enough, they didn’t have the linens in stock, had to gather them, and then clean them which meant he’d be bringing them by 5pm. 5pm came and went, and no linens. It took me three calls to get Thomas to answer (I had to call from my cell phone because I am convinced he knew my work number and didn’t want to answer). Thomas then told me the linens would not arrive Friday either, he’d get them to the Golf Club by 11:00am in the morning on Saturday. NO! I had to insist he get them there by 7:00am to which he finally agreed to do. He just didn’t seem to understand the time it takes to set tables for a wedding… nor did he care. It all began to make sense when I later found out that Thomas actually ordered the wrong linens to begin with and had to back peddle to get the correct ones for the wedding. And instead of admitting his mistake, he blamed others and kept putting me off in hopes of rectifying the situation and stall for time. A professional would have tackled this problem head-​on and gone through another distributor to get the correct linens and deal with the first distributor after the fact. That is how a professional would have dealt with this dilemma but Thomas IS NOT a professional so he chose to use stall tactics which does nothing but make people angry.
Needless to say, my couples reception could not be set the night before their wedding which is our standard policy, so I had to meet him at 7:00 to set 26 tables all by myself. Thomas arrived late, at 7:30am, and gave me attitude when I told him he needed to put the linens on the 26 tables. And if that wasn’t bad enough… he brought the wrong linens for 3 tables and DID NOT bring the napkins! He told me he was going to have to go to Tracy, Tracy mind you, to get the napkins and he’d be back with them by 11:00am. Well, 11:00 came and went, 12:00 came and went and 1:00pm came and went. No Thomas… and he wasn’t answering his phone. Big surprise, right! Finally I was able to reach him, again calling from my cell phone, and he told me to ‘calm down… this is not a big deal. He’d be there by 2pm’. Then he hung up on me. REALLY!
At this point I had the couples coordinator call Thomas. He finally reached Thomas after numerous calls and asked him where he was and when he was going to arrive, and Thomas told the coordinator that because we were bugging him he was ’ NOT COMING’. WHAT? We are just a few hours away from this wedding and this childish idiot had gotten his feelings hurt and was not showing up. At this point the coordinator had to call the Groom and have him call Thomas to get him to change his mind and show up. Are you kidding me?
The napkins finally arrived at 2:30pm and guess what, they were not pressed. They were wrinkled and dirty! Thomas agreed to fold all the napkins, which he did and it was the sloppiest job I have ever seen. I had to refold several of them to make them presentable.
He was instructed to put Menu Cards into the napkins which he did begrudgingly and put them in backwards and upside down. When I asked why this happened he told he again…‘it’s not a big deal’. REALLY?
As for the wrong linens he brought, he told me that this is the way he always does it so that was how he was doing it for this wedding. AGAIN, REALLY.
Thomas was still putting the finishing touches on his part of the reception as guests were coming into the dining room. He was dressed in an Hawaiian shirt, dirty pants and was sweating… gross! This reception should have been set-​up the night before with the finishing touches being placed hours before the reception happens but because of Thomas’s unprofessional approach, we were scrambling to finish things up as guests were coming in. Unbelievable!
In all the years I have been in this business, I have NEVER EVER worked with someone as unprofessional as this man. DO NOT HIRE HIM. He will be your worst nightmare. As one of the other reviewers said, if I could give him negative stars I would.
PLEASE…PLEASE…PLEASE DO NOT HIRE THIS VENDOR!!!

This guy is a SCAM artist and a FRAUD!!! My story is pretty much like Jenny N. from San Jose, CA, who posted a review on 11/​12/​2012. Exact same BS. My wedding was in September of last year. BUT WORSE than that is he has our wedding video. Unfortunately, I hired a videographer through this jackass and the videographer never worked with him before, so he gave Thomas the ONLY original copy of our wedding video!!! I called him and tried to track him down numerous times because he also owes me $ 2000 for not delivering what he promised at our wedding.
Now, I can’t find him. He took down his website and phone number is no longer in service! I swear if I see him anywhere, I literally will @#@#$@$**$#@ him!
TO THOMAS — If you are reading this, YOU BETTER PRAY THAT YOU DON’T SEE ME or MY FAMILY ON STREET!!! YOU DECIDED TO RUN SO YOU BETTER RUN AND HIDE FOR THE REST OF YOUR MISERABLE LIFE!!! KARMA IS A B**** I TELL YOU.

If you ignore all the signs:
–Website now down
–Never pick up phone call
–Tons of bad reviews
You deserve to be scammed. Promise after promise they never came through. Promises of full refund after botched wedding setup. Bounced checks. Promise of more than 100% refund.
It’s really not worth the hassle to save a little bit on your wedding day! Stay away! You’ve been warned!

I met Thomas at a wedding convention a year before my wedding and saw photos of his work in the albums that he showcased. I was quite amazed at some of them, especially the ones that were of Dynasty.
I wasn’t sure what I wanted to do for my reception so I had several meetings with him to discuss ideas. Thomas has my full trust in his expertise. Thomas is very honest and will tell you up front whether or not something will work (some may think that he may come off as pushy but he’s just being honest). I respect his honesty and judgement.
He will also suggest things that may save you money which is a plus. I wasn’t a picky bride and knew that whatever Thomas did for my reception would be phenomenal, and he succeeded my expectations.
I was actually the first bride to have draping along the walls at my venue, The Bridges Golf Club. And it seems like there are other brides that are doing this there now which is cool. =) Thomas promised to come back after the sun sets to put the drapes down along the walls and he did execute as promised.
Items that Thomas did for my wedding: chivari chairs, linen, centerpieces, candle labras, draping, lighting, Hummer limo (the limo was on time)
Here are a few pointers:
1. If you want Thomas on site as the main lead for your event during set up, you will need to pay the $ 500 deposit. It is a first come first serve basis.
I saw a previous Unilocal review (1 star) that Thomas was not on site and the bride was not happy etc, well she probably did not pay the deposit to have him be on site. I wanted to ensure my day was perfect, so I ended up paying the deposit to have Thomas on site.
2. If you pay your entire contract up front, you will get a discount. Some people may be hesitant on doing this as some say that a rule is not to pay any vendors 100% up front. I can vouch for Thomas and say that you have his word and he will execute on the day of your wedding/​event.
3. I would suggest that your DJ announce to all your guests to not take the centerpieces as you will be charged for any missing items. These things do happen so don’t be surprised when it does. You can confirm with Thomas how much per item/​piece so you are aware.
I highly recommend Thomas for any event!!! I will definitely use him again as I will recommend him to all of my friends when they get married.

DO NOT USE THIS VENDOR! THIS COMPANY AND THOMAS ARE SCAM ARTISTS
I WOULD GIVE NEGATIVE STARS IF I COULD!
ITS NOT WORTH THE MONEY. IT ALL SOUNDS GOOD AT FIRST, BUT YOUR SPECIAL DAY WILL BE RUINED AND YOU WILL REGRET IT!
If you have already signed a contract, go back and attempt to get your money back!
He did not decorate for my wedding ceremony as promised, HE SHOWED UP LATE and was decorating as guests arrived, and then got lost and did not even decorate the reception hall on time. My guests waited 2 hours at the reception hall, and some had to leave due to the waiting. Keep in mind this is the middle of winter… its cold outside and my guests are waiting! I WAS MORTIFIED, HURT and OVERALL DISAPPOINTED.
He pretty much almost ruined my wedding day. He did not do the contracted decorations, showed up with CHEAP/​EMBARRASSING décor that my family could have done (and that was originally the plan… Im such a DIY person… But I wanted me family to enjoy the wedding and be as little involved in helping on that special day)…Things were falling apart during the reception. Although I didnt allow it to stress me too much, after the wedding, I just couldnt let go of how embarrassed that made me feel and how bad that made us look. I WAS utterly embarrassed and unhappy with my wedding décor… ONE BAD VENDOR WILL RUIN EVERYTHING FOR YOU.
We paid Thomas well for his work! My family and good friends helped him decorate at the reception hall b/​c he just failed us completely. As he is decorating over guests, he is being rude and unfriendly… our catering staff was furious with him. She said Thomas was really nasty to her and the other vendors.
Also, the guy did not show up on time to break down his stuff… which took us over time! Luckily, the place felt so sorry, they didnt charge us the fee, but thats just ridiculous! To this day, there is still décor waiting for him at our church building that our church family/​wedding guests helped take down after the wedding.
JUST DONT USE HIM. Price sounds good at first, but he will ruin your wedding! I plan on reporting him to the BBB and getting a bunch of other unsatisfied brides together to do the same, and get this man out of business! He’s a fraud, a liar and its not fair that he is ruining weddings!!!
DONT USE HIM!

DO NOT go through this vendor!!!
Run, run far, far away!!!
He may be cheaper, but it’s not worth the headache and worry!
TRUST ME.
We paid him in cash up front months before our wedding to save us 15%, thinking he would be reputable (he showed us many nice pictures of previous weddings he had done, etc.) The week of our wedding, my day of coordinator and I were trying to set up a meeting with him to go through all our orders from Thomas, but he cancelled day after day after day. Always came up with an excuse, unable to meet.
That week I was so stressed out. It was now the Friday night before our wedding… I called him repeatedly that day. First no answer, next time he answers and says he will be there at 10 o’clock to set up. 10pm! 10pm at the Hotel ballroom waiting for Thomas, and he doesn’t show up. I call him repeatedly. No answer.
I did not sleep the night before my wedding
because I was worried he wouldn’t show up!!!
He was the vendor for my dancefloor, up lighting, pin lighting, table covers, chivari chairs, backdrops, chair covers. YOU CAN ONLY IMAGINE HOW STRESSED I FELT. HE WAS THE VENDOR FOR MAJORITY OF MY WEDDING.
His unprofessionalism caused me and my husband unnecessary grief.
I really wish I listened to all the bad reviews I read and went through another vendor.
He showed up late, and guests were arriving while he was setting up!
Unfortunately I referred him to a friend whose wedding was around the same time as ours, not knowing he would be this flaky. Sadly their wedding was one hour delayed because he did not set up the chairs, and a couple other things he also promised. They had to find other vendors THE DAY OF THEIR WEDDING to make up for Thomas’ incompetence. He still owes them money to this day and is not answering his calls.
The pin lighting was missing from our wedding and it took me a few months to get my money back, because Thomas was dodging. I had to trick him by calling with a new number just to get him to answer my call!
He’s a flake, a liar, and money hungry.
Don’t trust him. He needs to be reported to the better business bureau!

As the majority of these reviews have stated, do NOT do business with this guy. The way he runs his business, or lack thereof, is bordering on thievery. My wife and I also are coming after Thomas for money. Apparently this guy rips a lot of people off promising a wide range of wedding/​party services. We hired him for linen for our wedding this passed October. Here is a list of issues (mirrors other unhappy customers):
— Extremely difficult to get through to him when needed right from the get go. Wouldn’t ever return calls when needing to speak to him.
— We met him at his «shop» to go over ideas and after 5 mins (we live near SF, he is in the East Bay) he started to rush us out for another appointment with someone else. That should have raised a flag.
— We had a walk through at the venue before the wedding to meet with vendors. He didn’t show up and gave poor excuses as to why he couldn’t make it after confirming with us. His excuse to us was his tail lights on his car blew out and he was afraid to drive and «stuck» on the bridge.
— We ordered black chargers for the tables at the reception. They were freshly spray painted black, which smelled terrible. Of course we didn’t use them.
— Special chairs were ordered and not all of them arrived. Some people didn’t have a place to sit at first.
— He was over an hour late to the venue and was putting up drapery while guests were arriving to the ceremony. Extremely unprofessional.
— He broke lighting at the venue and the cost came out of our deposit to the venue.
So at this point, we have demanded money back for a poor product, and for the damage he caused. And guess what? With exception to acknowledging one of the calls (he didn’t call back, he responded to an email stating that his phone was stolen), we cannot get through to him. Voicemails left with him each and every day, no response.
He owes us money, he owes and will owe you money as well. He has blamed his terrible business on other people, deaths, broken down cars, CANCER, and even just takes money and runs without supplying anything at all (just look at the other reviews).
Look…don’t use him for anything. Just don’t do it.
And yes, the law will be getting involved in this case.

Okay, so I had to sign up for Unilocal account to give Thomas a review. Thomas ruined my wedding, did not came through with most of the services that was promised (according to our binding contract). He still owed me $ for the alcohol that was never provided. He promised if he cannot delivered by a certain date, would get double the $ back, but its been ever since March 2012 and he still owe almost $ 2,000 for the alcohol portion. He even wrote me a check for $ 4,000, but when I went to cash it, they said the account is not valid. I was so stressed out with him, but since I already paid in full, I had no other choice but to go with him.
I also booked a photobooth and limo. Suprisingly, the limo came through, but he limo guy didn’t even contact me until the night before the wedding. Thomas contacted him the day before the wedding, even though I booked the limo 7 months in advance.
As for photbooth, he said he would provide a photobooth from «Specialty», apparently, it was not. Just a tv screen with a red background and came with no scrapbook. A friend of mine had to rush to go buy one. Even though I was promised 5hrs, they left before that, but the pictures turned out horrible. (if you need to see proof, please contact me and I will send you these pictures). I paid $ 700 for this, so it wasn’t cheap.
To make this story short:
On the wedding day, when I got to the venue, Thomas was not even there. He basically paid the restaurant a few hundred dollars to cover the restaurants, which I could of done when the restaurant offered me $ 300 to cover the room with white drapes. There was nothing done with the stage, photo area, no linen for candy bar not enough linen for cake table, no linen for guest sign in table, not enough lights provided, no chargers, i got one when I was promise with 6 chandeliers. And the ceiling drapes was the worst job I have ever seen. I could have done a better job. Not to mentioned that some of the linens provided was not even what I asked for, so luckily there were extra ones so I just it to cover the area that was missing. There were table linens just laying around, not even set up.
Two weeks before the wedding, I tried to schedule to meet, he cancelled five days in a row. Even during the week before my wedding, I had to remind him everyday to make sure he will be on top of it. He ensure nothing will go wrong, but in the end, everything was wrong about it.
I contacted him about a wk after my wedding, called him several time and left him many messages. Lucky he called back after I made about 30 calls. I spoke with him and told him he need to pay me back the $ he owed me for the alcohol and in addition to that, he need to reimburse me for the services he did not provided. (He actually blamed on someone else. I’m not going to mentioned any names, but I will also let her know about it his comment). He did promised that he will make payments, but I haven’t heard back from him since and he’s not responding to any of my calls.
It was the worst experience ever and if you asked him why he’s receiving bad reviews, he will either tell you he doesn’t care, the brides are bridezilla or they expect too much and its not possible to do it at the particular venues.
The reason why I was holding off to not rate was because I really wanted to give him a chance and hoping he will pay me back, but I can see that he’s not.
I am planning to sue him, but I don’t think his name is on the business (b/​c I consulted with a general counselor and his agreement has no protections against his assets), but I will try anyways. I will make sure everyone will know what he did, his scams, lies and deceiving people.
I would have to say this is partly my fault for being such an idiot to pay someone upfront. this is lesson learned and it will never happen again. But for the most part, I hope many others will get the chance to read this before they book with Thomas.
And if after reading you’re still interested in booking with Thomas, don’t pay him until the services has been provided and you also have to keep in mind that he may not be in business for that long since its been going downhill due to poor managing and he’s broke assuming there’s many others like me who’s looking for him.
Beware people, he doesn’t deserve to be in business. He needs to be lock away.
Please let me know if you need to see pictures for evidence as I will be glad to show you.
Note to Thomas: i will report you to better business bureau for selling alcohol without a license (scam & fraud), consult with a lawyer, file a complaint with attorney general, along with many others vendors (i will personally write an email to all these vendors). This will not be the end of it.

I’d like to say that Thomas came through for us. We had our wedding yesterday and it came out great. He was able to completely transform Zen Peninsula into a different place.
Tip: Make sure that you keep close contact with him and write everything down. Also make sure that Thomas is at the venue to setup.
It might have been a little stressful seeing all the bad reviews but he pulled through and we couldn’t have asked for more.

Okay, so I rarely give out 1 star unless they really messed up/​rude/​shady.
I went to a very close friends wedding at a Chinese seafood restaurant in Cupertino recently and all I have to say is DO NOT BOOK this guy.
The invitation stated the reception began at 6:00pm, but we arrived at 6:30pm and the place was still not set up! People were still running around setting up/​removing set up equipment and the bride was not happy. She told me she read about this guy on Unilocal and was hesitant to book him due to the bad reviews and turns out everything that people mentioned was true! She was demanded to pay a large sum of money up front and there was total lack of follow through.
Be careful! If you want a stress free wedding do not go with this guy.

FIRST CLASSS MYYY A**!!
Looking at all the reviews, Thomas seems lika a real hit or miss. Either way, inconsistency is not something I look for when I am booking a vendor for the most important day of my life!
I was the maid of honor for my sisters wedding and helped her run the event night of. I WOULD NOT RECOMMEND this vendor to any of my friends or family. The last thing a bride needs on her wedding day is stress because of some one else’s unprofessionalism. After reading the other reviews, it all makes sense. It seems that he has this «shady behavior», asking for money up front, and flakey follow through with many other people as well. Be wise… do not trust him. I suspect the only reason he has 5 star reviews on Unilocal is one, other one star reviews were deleted. So shady, not worth itttt!
C’mon Thomas! Get your act together. Hopefully these reviews changes your mind about booking with him OR he would read these reviews and pull it together.

When my sister was having her dream wedding at one of San Francisco’s finest hotels, I couldn’t let her plan it without First Class Linen’s! Thomas, Yee and their crew did an amazing job transforming their ballrooms into a fairyland. We received so many compliments on the wedding day and still three weeks later. We couldn’t be more happier with their work!
Thank you so much again Thomas & Yee for everything! We’ll be sure to refer all of our friends and family to you.

Thomas was referred to me by another bride for our draperies and lighting. I’m glad I found him because he was so affordable and made sure that I was a happy bride.
We rented our draperies, lighting and table covers from Thomas. Everything was beautiful! The icing on the cake are the amazing glass beads charger plates! It was a hit on our wedding day! He also blinged out our drapery on one of the door with pretty crystals! I was wowed!
Thomas gave me 10% off for paying FULL 2 months in advance. Thats a yay for any bride who wants To save money.
Thanks Thomas for making our reception venue pretty! All the guests loved the details!

We needed linens/​decorations for an american wedding ceremony/​banquet and a separate chinese banquet. Thomas had great reviews on Unilocal so we set up a couple of meetings with him to discuss our needs. These meetings went great — thomas was very enthusiastic about his work, he showed us his many albums, and his price was more than reasonable. We drew up the contracts for dance floor lighting, table linens, and back drops for both events and paid thomas cash (for which he gave us an additional discount).
At the american ceremony/​banquet, most of the items/​services on our contract were not delivered. Thomas called me the next day to see how everything went and I told him we didn’t get everything in our contract. He told me his guys set everything up and i had to send him pictures to show him that the services/​items were not provided. Not having the decorations didn’t bother me (the wedding was fabulous regardless). However, I did want reimbursement for the services I paid for that weren’t delivered. Thomas agreed and said no problem. He assured me there wasn’t going to be a problem for our chinese banquet that was happening a few weeks later.
At the chinese banquet, Thomas was a NO SHOW. We called him repeatedly to see what was going on and he wasn’t picking up his calls. The banquet was supposed to start at 5:00…finally two young girls showed up at 5:30 with dirty linens in super poor shape. They also didn’t bring the colored fabric for draping and the support for the backdrops. We couldn’t use anything they brought. The girls finally got Thomas on the phone, and he was just frantic… had no idea what was going and he had no control over the situation even though this was his business. He tells me he’ll take full responsibility for everything. I made the decision to send the girls back to Thomas’ for more linens and fabric, even though this would delay the start of our banquet.
Finally at 6:30, the girls returned with barely anything — just a few sheets of sheer fabric that wasn’t even our theme color. They told us Thomas’ warehouse had nothing left in it and they just brought whatever they found laying around. At this point we had no choice, but to use what we had. My sister and friend are pretty artistic and they helped make our head table look decent. The head table was the only thing semi-​dressed up. We didn’t get an entrance backdrop, head table backdrop, dance floor lights, cake table draping (all things we paid cash for in our contract). We also ordered our alcohol through Thomas. To add to his unorganized chaos, he was short 9 bottles on the delivery. During the start of our banquet, we had to send our cousins/​brothers to do an alcohol run for the alcohol that Thomas didn’t provide. Because we were trying to manage the chaotic situation Thomas created, we lost the opportunity for valuable family photos.
SO after the chinese banquet, I sent Thomas an email with a list of services that i needed to be reimbursed for. I didn’t hear from him for over a month. When i called, his phone went straight to voicemail. Finally, i receive a call from him and we set up a meeting to pick up the reimbursement. We show up to his business and he was a NO SHOW. I called him and he totally forgot we were coming, so we set up another meeting 2 days later.
I get a call the day of our 2^nd scheduled meeting from thomas saying he can’t meet, so we set up our 3^rd meeting for the following week (he promises me he’ll have our reimbursement in full).
The morning of the 3^rd scheduled meeting, i get a suspicious email from his «accountant» saying that thomas isn’t available and they’ll send me a check. I call thomas and he says he has a «family emergency» and can’t meet. Thomas was pushing to send me a check for the reimbursement, but I refused the check since i paid cash for his services. So we set up a 4^th meeting and he assures me AGAIN that we’ll meet and that he’ll have the full amount of our reimbursement.
The morning of our 4^th scheduled meeting, Thomas calls and says he only has half of the reimbursement because his «accountant» went AWOL. I’m glad i didn’t accept a check reimbursement… IT WOULD’VE BOUNCED!
We finally receive less than half of the full amount of the reimbursement and we received the remainder of what he owed us in 3 more installments over another 3 week period (meetings were extended because he kept on rescheduling. I was getting excuse after excuse and he continued to double book us).
Initially, we THOUGHT Thomas was a great find, but he wasn’t. A bride should have minimal amount of stress on her wedding day and Thomas’ lack of service escalated my stress level and the stress level of everyone helping me. I would have gladly paid more for someone else who was dependable and organized. Be very careful working with Thomas — there’s just something fishy about his whole operation. If you’ve booked him, have a back up plan!

I had an odd ballroom shape, a tight budget and a really hard-​to-​please personality and Thomas was able to work with all the constraints. He made custom chair rosette tops for me, and they looked amazing. My guests could not stop raving about how beautiful the décor was. Check out the pictures to see with your eyes.
Thanks so much, Thomas!