Luckys Pool Center

excellent customer service… had a new pump and circuit board put in my hot tub and ill def be calling them if i ever need service again

We have been customer of Lucky Pool’s 14 years now. We have been nothing but pleased not only by perfect customer service of Laura and her husband, but also the expertise with any question we have had with a new pool heater, cleaner or anything we have questions with. She has also recommended when we need something or if it is a waste of our money… Top pool company. Thank you…

Had a warranty repair on my MasterSpa Twilight Series 7.2 and Lucky’s Pool handled it wonderfully. Promptly arrived at the start of the time window, quickly diagnosed the problem, ordered the replacement part, and again arrived exactly on time to install the new piece. Professional and easy to worked with. They have a new, loyal client.

I bought my home 3 years ago and Laura and Eric have provided me with customer service above and beyond reproach. They are always helpful and provide me with the information and tools I need to keep my pool in great shape. The fact that my friends always comment on the cleanliness of my pool is a deep reflection of their knowledge and desire to provide all of their customers with top notch service and supplies. I can’t see going to a corporate store when I have a family owned store in my neighborhood who truly listen to me and care about my pool.

Laura is the best. She provides great advice on maintaining my pool.
Prices are great here. They actually prevent me from buying things I don’t need. Will never go anywhere else!

I really like this place. The staff and the selection are great! Have had the pleasure of working with Laura. She’s very friendly and knowledgeable about pool care. She’s pretty honest about the state of my pool and what needs to be done to get it back into tip-​top shape. I appreciate that truthfulness. Feel like the future of my pool will be in good hands knowing that she and her team on are on the job! Would not hesitate to recommend this place to anyone.

I should have reviewed this store years ago. We’ve been very happy for a very long time with their service in the store and with repairs at our home.

I would give Lucky Pool Center 10 stars if I could! Eric replaced my outdated pool equipment, and what a difference. Equipment has never worked so good. He showed up on time and got the job done as promised. Laura is an absolute joy to deal with (yeah… I could test my own water but she does it so much better than I do !!!) Great service, very knowledgeable, I highly recommend.

I have used them for years. They have been dependable and knowledgeable. I puchased many parts there.

Outstanding customer service. Thank you so much for always being so helpful and for going out of your way. So appreciated! We have been using Lucky’s Pool Center for hot tub maintenance and problems and we are extremely satisfied with all the help. Thank you.

My spa started making a very loud noise everytime the jets turned on. I was familiar with Luckys because that’s where I usually went to pick up supplies. When I first purchased the spa, Eric came over to show us how to use the test kit and the proper amount of chemicals to use to keep the spa in balance. So when the noise started, I called a couple of places and Luckys was the most reasonable priced and had the earliest availability. Eric came and diagnosed the problem which was a bad motor. Luckys ordered the new motor. Unfortunately, I was going to be out of town when the scheduled repair was to be done. Not a problem. Eric came anyway, replaced the motor and gave me a call to let me know it was done and everything seemed to be working fine. When I got home, I called them and gave them the payment info. I’m a big supporter of local, family owned businesses and I will continue to use Luckys for all my spa needs. Thanks for all your help.

Just had a pump on our spa replaced and LOVE Lucky’s Pool Center. So nice to work with, very reasonably price for labor and a friendly, family owned business. Would highly recommend, thank you!

wonderful customer service and nice family run business. Honesty (in pricing as well as how long it may take to get the part)…is important to me and this business is spot on.

So I look it up on-line…E 14^th? Drive it all the time, never seen a pool supply store, but then I wasn’t looking… now I am… six passes later, I’m mad, ready to go home, I cant find the damn place and then, oh, there it is, not looking like a pool supply store either.
Once I got inside my anger faded away, smoothed to a calm state of relaxation. No guys, it wasn’t the interior, which is nothing to wright home about. It’s beyond basic, which for me is good, I’m a pool idiot.
The best part of this store is the people that own it.
Its on the southbound side of E 14^th just across from 171^st st.