Wilma’s Collision Repair

Wilma’s is a great place to get your car repaired when it’s dinged up… I’ve been there a few times putting humpty dumpty back together again. I like that they are careful and thorough and are able to get your car back to you soon the quality is top notch and offer a guarantee. Though they repair the latest and greatest cars, their office is stuck in the 70’s with 1970’s financial and record keeping NO PDF’s No plastic, no swipes of your card ONLY CASH or cashiers check, but the staff is nice to you and keep you updated through the process

Ill get straight to the point and had this been a week ago i would have given five stars. after three weeks of complete hell with the rental i get my car back and for the most part everything looked brand new i was happy. a week or so passes and i notice once it got hot and i was using my ac more my car began to sound funny. As i was crossing the bridge it began to stall i realized my car was over heating when i knelt down and looked to see why fluid was leaking too i noticed substantial damage not fixed past my front bumper. I brought it in the next morning to Wilma’s where i was told oh that’s new you must have gotten into an accident. I asked them to fix it as it was neglected the first time. And this is an hilarious part the employee told me he would review the pictures to prove it wasn’t there when i picked up my car. he said yup it wasn’t there i said ok can i see the picture and that caught him off guard. He hesitated and I said if its their show me id like to see and when i looked it wasn’t even the front of my car. He lied, and continued to fumble through various angles and pictures of my car and none of them were of the front bumper let alone from a knelt position to show the part inside behind the actual bumper. I was told i needed to speak to AAA insurance so i did after i got off work and i learned that same employee called after i left and went to work and told AAA i got into a new accident and i was lying. «super professional Wilma’s i’m so proud of you» now I’m being told to file a new claim and Wilma’s and pay another deductible for work neglected to be complete the first time. LOL that’s great news right?
when you bring your car in video everything and always get a second opinion before turning over your car to them. And when you get your car back bring a second pair of eyes and half a dozen cameras and take recorded statements from the staff to prevent something like this from happening.

This is a really awesome place!!! Friendly and professional service! Manny was super informative and kept be informed of every step with repairing my car! I received calls as promised and the work was top notch and worth every penny spent! This is the place to take your car and trust the whole place to do your car right! Great group of people you can trust!!!

Wife got sideswiped and I called AAA. Wilmas was on the list of «approved» Body Shops.
I went in and was greeted by the Manager. He was a really cool guy and made me feel at ease about everything and walked me through the process of how everything works.
He works closely with the hertz rental company and helped me through that.
He basically said leave your keys and we’ll call you in 7 – 9 business days.
I got 2 updates throughout the week and 7 days later they said it was fine to come in and pick it up.
Man, I was impressed, they went above and beyond. The thing was like new when I got it. they even touched up a big scrape in the paint on the other front fender at no charge. It was done a few years back due to my brother in laws tire chain attaching skills… It wasn’t on the statement or anything. They touched up some chips in the hood as well.
I mean they really went out of their way and did a kick ass job.
Hopefully I never will need their service again, but if I do, I’ll be going back to this place.

I’ve been to Wilma’s twice now, for a bumper repair on the same car twice. There’s a reason I went back (I had a cheap repair done somewhere else and it came out cheap). I’ve been very satisfied with their workmanship and would go there again if I had an issue and it was still convenient to me (presently living in Hayward), and it was covered under my insurance :)

Love these guys. I am very particular about my car care and have found them to be the best when you have this kind of need. They are not out to just make a buck, but rather will tell you honestly when you don’t need something done.

my vehicle was in a hit & run before the Thanksgiving break 11÷20÷13 and that made my insurance (AAA) point out that if i took it to my shop it’d take longer due to the break so i went with their network partners. keep in mind its a new 2012 toyota.
Wilmas was closer so i chose them, what a mistake. the damages were to the rear of the car and it was fixed. i noticed moisture coming in through the back window. so on 1÷13÷15 take it back their manager sees it and looks at his paper work and says, we didn’t fix the window, we can’t tell what happened to it but we didn’t do it we’re going to call AAA to see what they want done. (it didn’t happen before they ‘fixed’ my vehicle). aaa told me to take it back so they can fix it. i call to schedule a date and he saids” the weeks ending so lets do next week” i told him i need it done asap. his earliest was tuesday what a busy shop for the lousy work they do.
they didn’t try to solve my problem at all, as immediately as i told them the problem they didn’t assume fault and tried to fix it, they said oh well just call aaa see what they want done. not professional at all. you guys did the work now fix it
i’ll update this as soon as they re-​fix my vehicle.
DO NOT GO TO THIS SHOP

If you’re like most people, an auto body shop is not a business at which you want to become a regular.
And yet… I have engaged the services of Wilma’s a couple more times since my initial review three years ago. Not. My. Fault. The most recent was a bizarre killer tree limb falling on my car as we were driving down the 580S. Scared the shit out of us. Damaged the shit out of my car. But thankfully, did no bodily harm to me, Mr. M and the kids.
My opinion of Wilma’s remains solid. They are genuinely caring folks, who go out of their way to make the expense and inconvenience of auto body repair a more pleasant and less painful experience. Including using their experience and contacts to advise on making the car rental and insurance claims stuff easier.
And they do really good work.

This place is very expensive compared to other shops in dollar st. This place is not busy at all
Owner is not very friendly and hesitant considering he only likes working through AAA insurance. Only saw latest models of vehicles parked there.
If u want better friendly service from a body shop this is not the place

After having been the victim of TWO hit and run incidents during the span of a few weeks during my college years, I was referred to Wilma’s Collision Repair by AAA since they were down the street from my school and I was living on campus during that time. I was devastated to pay the $ 500 deductibles both times, but I did what I signed into. The insurance adjuster and collision repair company handled everything so I was relieved from the stress of extensive paperwork while going to college full-​time. It took them 3 weeks to repair my car. It came out better than the state it was originally in. I was highly impressed with their work. They even replaced my stolen car emblem free of charge, AND gave me a mug full of candies for being a customer. If you live nearby, I would highly recommend getting your auto collision repair needs from them.

I had the rear of my BMW fixed by these guys. I was initially unhappy because there was a slight scratch where they repainted the car, they fixed that without problem. Now I am taking trim pieces off my car to do a full detail, and there is over-​spray on the back of the trim, you can also see a faint line where the car was clearly tapped up… the funny point about this (besides the shoddy workmanship) is that I was charged for «trim removal».
An inexperienced guy like myself was able to take this trim off in about 20 seconds.
I will not be going back.

First of all, this review is based on my experience today at Wilma’s. I have not yet had any repair work done here.
Upon the recommendation of a friend, I walked into Wilma’s for an estimate for repairing a small 1.5″ scratch and 2″ dent on the driver’s side panel of my Infiniti G35.
The staff was welcoming, friendly, helpful and upfront. In just a few minutes, I had a quote that came in $ 400 LESS than another auto body repair shop up the street.
I had a great experience with Wilma’s and will definitely choose them for future auto body repair needs.

My husband was rear ended and needed a bumper repaint on his Camaro. The folks that hit him had AAA and they agreed to repair the damages and referred him to Wilma’s.
The job took 2 days. Service was excellent and they sent him home with two mugs with the company logo filled tons of See’s candy goodies.
The bumper looked good as new and we are happy campers.

Jerks because they claim that they don’t take Credit Cards. When you need something to be repaired and its going to cost over $ 500, you don’t expect that you HAVE to pay with a cashiers check or money order. Not even a personal check, ATM, or Credit Card would do. Now WHO does business like that anymore?
Had we known we were going to have to pay that way only, we would have gone to a «normal» auto body shop and been able to pay with a Credit Card. Times are hard and things like that are unaffordable extra costs.

This is my autobody shop that I always go to. You might be thinking, «How sad that she has to always go to the autobody shop.»
You would be right.
Ever since I have owned my first vehicle, I have fallen victim to a smattering of unfortunate events. I have had two cars totaled by drunk drivers (when I was not driving my car). I have had windows smashed by crackheads and keys artfully decorating my paint job. I have had fat bums sit on the hood, denting it, and I have had many a flat tire. I even had one mysterious tailpipe through my front bumper (in case you were wondering why there is a hole cut out of my license plate). OH! And let’s not forget the bullet holes. But that’s another story…
So at my wedding, some collection of drunk guests decided to battle ram my car. Whether by accident or not I will never know, but I what I do know is that when I went to embark on my honeymoon both sides of my car had massive dents. CARMA YOU SUCK!
I did the usual AAA call-​in and took my car over to Wilma’s. They took a little longer than I expected, but the work. .OH! The work! My car looks brand spanking new. Both rear quarter panels and the rear bumper have a flawless paintjob. You’d never know my friends like to joyride after a few cocktails. (Or that I frequently park in downtown SF, for that matter).
My car looks amazing and they guarantee their work for the life of the car. Hopefully, I won’t have to use their services any time soon, but in case YOUR friends used your car for a punching bag, visit Wilma’s.

Great paint job! Good customer service (to be fair, this rating was word-​of-​mouth, from a friend).