All Access Attic & Crawl Space Cleanup

Similar to the other reviewer, I did business with Ian and All Access Attic.
Ian was very personable and seemed like a great guy. Everything was great at the start of the job. Things went down hill quickly when I found and pointed out numerous problems with the work performed by All Access (old insulation and rat feces still there, poor coverage in the new insulation etc).
Ian was not professional about it at all, in fact he got aggressive when I raised these issues. I paid thousands of dollars for his service! At the end, I just wanted him out of my house. My loss, as I’ve had to pay someone else to fix some of the work performed.
I recommend you steer clear from this company. Complete rip off for poor oversight, leadership and integrity.

When we first met Ian, he was very personable, a smooth talker and seemed very knowlegable. Despite coming across as a salesman type, he answered all my questions perfectly and advertised himself and a Certified Decontamination Specialist so we hired him. However, Ian did not disclose that he was not licensed and he collected more than $ 500 for this job, which is illegal for unlicensed contractors. In fact, he collected over half of the total which was more than $ 4500 in the beginning (the balance to be paid at the end). He had 3 jobs he was supposed to do for us: 1) vacuum out the old rat infested insulation from our attic, disinfect the attic, seal all the rat entry points and blow new insulation into the attic at R38 (12 – 15 inches deep), 2) install a vapor barrier under the house and install insulation in the crawlspace, 3) install 2 sump pump systems in the crawlspace and install a french drain system around the house. He did not do projects 2 or 3 at all. And for project 1, he did not seal all the rat entry points and he only vacuumed some of the old insulation leaving old infested insulation in the attic. But to make things worse, he then blew in new insulation over the old. Furthermore, he only left us with 3 – 4 inches of total insulation in our attic when he was supposed to put in 15 inches of insulation (R38). He then disappeared for 3 weeks and stood us up on an appointment to install the vapor barrier.
Because the entry points were not sealed, we now have rats in our attic that need removal (Ian told us that there was no evidence of an active problem when he assessed our property). His workers also damaged our recessed lights and vent register when they were in the attic.
We found out of his poor workmanship purely by accident when we had another inspection of the attic during the time he disappeared. When we complained to him, he said he was did not double check his worker’s work and would do redo the work and pay for an inspector. However, he wouldn’t sign a contract stating this, became non-​responsive and the last straw was when we found out he didn’t have worker’s compensation insurance (when his invoice states he does) and he was going to send his crew to work on our house anyway, making us liable for any potential injuries.
When we told him we no longer wanted to utilize his services, he refused to pay us back for not only the work that needs to be redone, but the work he never did. It will cost us over $ 1600 to have someone else clean out the attic which he didn’t do correctly.