My mother was in the ER recently — great staff, a room to herself, okay food, nice small hospital.
Tom D.
Rating des Ortes: 5 Windsor, CA
Recently went in to have a procedure done. Was there a total of 3 hours from start to finish. Admission was simple and easy. A series of nurses from the prep nurse(blood pressure IV etc) to the nurse in the procedure room were informative, thorough and friendly. Prior to being taken to the operating room the doctor stopped by and explained everything(which he had told me during a prior office visit) as well as the anesthesiologist who gave details on what was going to happen. It certainly gives one confidence and takes some of the anxiety away. During the short recovery period nurses came to check my condition and offer something to drink. Just before leaving, a nurse explained any diet restrictions I would have for the next 24 hours. Overall it was about as good as a hospital visit could be :). Hopefully we will not have any unforeseen problems with billing as a previous review stated. Will report back with a revision if I do.
Gina B.
Rating des Ortes: 1 Cloverdale, CA
Beware! Decent care, nice nurses, horrible billing! They will rip you off and take advantage of a poorly regulated hospital billing industry! After about 25 messages left for their billing office, I finally got in touch with someone. Billed me for«professional services» which my insurance doesn’t cover and they could not explain what the charges were for, refused to take them off my bill. There is no recourse other than suing the hospital and I don’t have the money for a lawyer.
Derreck L.
Rating des Ortes: 5 Cloverdale, CA
Just had hand surgery there everyone and I mean everyone was super nice very comforting and took great care of me I would recommend to my friends and family
Sara W.
Rating des Ortes: 4 San Jose, CA
Okay, it’s weird to be a fan of a hospital, but I really don’t mind coming here at all. Every time I’ve come here, the staff have been friendly and knowledgeable. The doctors give me that small-town feeling and really make it seem like they care about you. The senior volunteers in the gift shop are adorable! I was in the hospital for surgery on my birthday once, and the nurses brought me a piece of cake with a candle! I guess it helped my experience to watch TV because I didn’t have cable at my house… but overall, my experiences and those of my loved ones have always been more than satisfactory.