Jessica Felix Designers

This woman is a terrible business person. She has no understanding of how to deal with customers. I was replacing a piece of jewelry from her that was lost. I tried to email and call her to ask about the stones in the piece, and she was NEVER available. When she finally did respond to my emails, she was rude, dishonest, and extremely childish — in response to my comments to her about our transaction, she sent me a link for prescription drugs saying «you need this» — who does this? Is she still in high school? Does she not care about return business or word of mouth? She was very unprofessional, difficult to contact, dishonest about what she was doing (when I asked her point blank about the stones she used, she lied and said she used the stones I requested), and then acted like a spoiled child when I called her on her behavior. She is a petulant child with no communication skills. A pitiful wretch.