Napa Auto Parts

BUYER BEWARE!!! BUY AT YOUR OWN RISK!
I recently purchased a $ 120 battery only to find out a few days later that I was given the incorrect battery spec so I took it back to Napa, 100% unused, to exchange it for another battery, Before I even finished my sentence, the guy exclaims ‘We don’t take back batteries-​electronics’. No where on the sales receipt, or the computer receipt, including the return policy, does it state Napa will not refund/​exchange batteries and electronics. Further, the guy could care less… zero empathy… no I’m sorry… no nothing… just kiss my ass because you’re SOL!
BUYER BEWARE!!! BUT AT YOUR OWN RISK!

If I could give zero stars I would. I’ve never been treated so rudely in my life!
During a break in the rain I stopped at Napa Auto Parts in Healdsburg. «Hello, I need new wiper blades, please will you help me put them on»?
«No»! Whaat — I thought he was kidding but he wasn’t — he followed up with «I’m not getting wet & sick»!
«What’s your name»? «Steve» «Oh I thought it may be Dick»!!!
Driving down Healdsburg Ave I saw an O’Reilly’s and stopped in. I was greeted immediately and when I asked the same question, I received a «Sure, no problem at all»! Thank you so much for the great and friendly service Elvis and Buzz Owen ! Friends please — any time you need to stop by an Auto Parts store make it O’Reilly’s. Five star service!!!

I like the Healdsburg Napa Auto Parts because I’ve consistently gotten quality parts from them. They also open the doors at 7:30 a.m. (I like buying my parts early in the morning.) I use them to maintain my Ford 8N tractor. The Napa part numbers are cross referenced with the Ford part numbers for my old tractors. Once you have got a cross reference, getting the right part is much easier than going to the tractor dealer and paying much more. I found a list of part numbers of the «good» Napa parts for my old tractor. Of course, they do not have every part — but they have a lot of the parts that frequently need to be replaced.
I needed a drain plug for my carburetor because the previous owner of the tractor favored pliers when opening the drain rather than an end wrench. The guys at Napa spent considerable time helping me find that part — which ended up costing less than a dollar — and they had to call to another store to have it driven over for me to pick up. That is good service!
Should you maintain a vehicle, I recommend you keep a list of all the parts with the numbers so you can get them without having to go to the dealer — and you can help your buddies who have similar vehicles when something breaks.

Only went here once to buy a starter for my Nissan Sentra. The guy behind the counter made a racist remark in regards to a certain nationality of people charging too much for a lesser quality part.
Needless to say, I never went back.
Try Kragen Auto Parts on Healdsburg Ave. and you’ll receive friendly, adequate service.