Doubletree by Hilton Cincinnati Airport

By far my worst experience at a hotel. 1. Housekeeping didn’t show up after the first night, I asked about it at the front desk and they asked me if I requested it. I wasn’t aware that you needed to request having your coffee, etc. replenished for the following day. 2. Front desk checked someone else into our room while we were in there with our baby sleeping, this caused our room keys to no longer work and forced us to go to the front desk. 3. We had to put in a request for a refrigerator twice before they brought one to our room that didn’t work and we had to throw away all the baby food that we put in it.

We were there for a convention, it is right across from the airport, and easy in and out. Staff and service were great, food was even good.
Plenty of parking, and it seems they do long term parking if you travel from the airport.

Decent hotel decent food but you are paying downtown prices on a highway hotel. Food is unnecessarily expensive and so is the bar if you have a choice don’t waste your time at this location go downtown or farther away. There is nothing around this hotel that you can walk to. Since their customer base is one time only there is no incentive to improve anything

Good sized rooms, friendly staff overall, decent restaurant and very convenient for airport area.
I’ve stayed about 12 times and most rooms are spacious and clean. Some rooms have carpet stains, wall stains and getting worn furniture.
The bar has interesting drinks, and try one of the bourbon beers.
I unfortunately had left items in a room and called right away with the specifics (rare jeans), and after 2 calls was told the staff was just overwhelmed with lost and found.
Overall decent experience each visit.

I stay here a few times every year and I always have a decent room, always clean and nice beds and pillows. Service is kind and professional and everyone is happy to talk with you if your in the mood.
Its close to the airport and easy to get in and out of. It feels a little dated, but it is well maintained.
I avoid the Bistro if possible, your money will go farther and you’ll enjoy the meal more elsewhere if you don’t mind driving 10 – 20 minutes. So I find myself eating there when I’m tied. I guess when your captive and tied you’ll allow for the over charging. But if you were staying at a Hilton Garden Inn instead of this Hilton you would get better food at half the price for the meal.
Still I would not say stay away, it’s trying to be upscale but it’s not quite there. Still the effort is appreciated and since I like the stay and the price is right I will continue to stay here when I’m working in the area and want to avoid the city.

I travel often for work. Usually two trips minimum per month. During each trip, I stay at at least two or three different hotels because I have to visit entire markets.
This hotel was great, comfortable, clean and the service was excellent. No airport or street noise and parking was easy. I really enjoyed my stay here.

Extremely disappointed. Very dated and poorly maintained for a hilton. Front desk is easily overwhelmed.
The restaurant needs new management! The recipe to an old fashioned hasn’t really changed in a long time. Thus OLD FASHIONED! Bartender couldn’t do it. And was also very overwhelmed by 5 people at the bar. She was either new to bar tending or new in general. Either way, needs training.
Food was mediocre at best.
Housekeeping was knocking on my door at 8am asking when Id be leaving.
Far cry from the hiltons I’m used to.

The hotel was fine. It was clean and a lot of room. The bathroom could’ve been more clean there was hair on the ground.
I really like the curtains. They keep all the light out and it makes for a restful sleep. Although the beds are so uncomfortable that you wake up in pain.
They give you free cookies which I don’t like because they have walnuts in them but it’s a nice gesture. And I’m sad that they don’t offer breakfast for free. But they do have a restaurant on location.
This is definitely a hotel geared toward business people more than it is towards families.

Right at the airport but with free parking. Huge place. Nice size rooms. Delicious cookies at checkin as always. Friendly desk clerk. Hallway had musty smell but room was fine. Cute old plane motif. Good size room. Comfy bed. Would probably stay again if in area.

If your ever at the Cincinnati /​Kentucky airport and have time to stop by the Doubletree Danielle bistros Bar ask for Brittney she took excellent care of me and my husband. We didn’t have much time but we were able to eat & drink With time to spare! The food was excellent it was cooked just as we requested. The ladies At the front desk were also every warm and friendly.

Everything were great, hot fresh bake chocolate chip walnut cookie up on check in to the clean comfy bed, would give it a 5 stars if the shuttle were on time

I have had the opportunity to come here for a couple work related events and from my experiences I can say this is one of the best Hilton Hotels I’ve ever stayed at. This is for a few reasons.
1. Friendly Staff. Especially the employees at the front desk with anything you brought to them. Compliments to Robin and her team up there, great job during my stay. The new Sales Manager Clifford checked in with me nearly every day to ensure everything looked good and was setup appropriately. The staff in the restaurant was very helpful, fast, & friendly.
2. Clean Rooms. It’s an expectation with Hilton but not always something that’s delivered. Here you’ll find the rooms are spotless, bathrooms are clean and not worn down, showers have great water pressure and extremely hot water if you want it, and my pet peeve doesn’t exist here which is also great! …Draining issues. Far too many times while on the road I hate showering because the tubs/​showers don’t drain. That’s disgusting. You’ll not have that experience here fortunately!
3. Proximity to the Airport. If you’re wanting to be close to the airport, you literally can’t get closer than this. It’s on the way in/​out of the airport. Coolest thing like another reviewer said — you won’t hear an airplane. Which is weird.
4. Great common areas. The restaurant/​bar is clean and well kept. They have a library for reading and just sitting around with a TV if you want to watch some sports or whatever, and a few tables/​couches/​chairs in the lobby if you are meeting up with others before you leave for the evening.
Only wish — that there was more parking right out the front door. Most of the parking is behind the building so you’ll have to walk a bit with a lot of luggage to get to the entrance at night.

A great hotel in a not-​so-​great location. It was a little confusing at first to drive around a way to get to the parking lot, however upon my arrival it made much more sense (easy exit to the interstate).
When you walk in, you’re provided a warm fresh cookie which are delicious! There’s really nothing bad to say about this place — clean rooms, always ample fresh towels, delicious breakfast, comfy beds, wonderful public space and meeting areas. Was a little disappointed though that the rooms didn’t have mini fridges.

As far as service, this has been a great experience.
I was pretty bummed out that AMC isn’t offered on the television’s in the room so I went downstairs to ask. The girl suggested that we watch in the «library» and we had a perfect evening.
Weird to watch a show on a big screen right next to the lobby, but it was fantastic. We were able to snag plenty of cookies and when we ordered from the restaurant downstairs, the nice lady waited on us from the library. Fantastic.
The only reason this isn’t ⁵⁄₅ is because AMC isn’t offered in the hotel. But the service was certainly a 5!

I have stayed here three time and have had a great stay every time. The staff is very friendly and the location is great. The gym is great as it has free weights and as always the cookies are delicious.

Location Location Location! Perfect hotel if you are in and out of the CVG area for work or are stuck due to a cancelled flight. The staff is absolutely wonderful.

My travel partner and I were able to enjoy ourselves at the Doubletree. We thought of it as a utility hotel close to the Kentucky and Cincinnati attractions we planned to visit.
The room was accommodating and clean.
We rented a refrigerator for $ 10 a day, unfortunately the refrigerator door leaked. We also paid $ 12.95 for WiFi access (24 hrs on one device) that would randomly disconnect.
The beds were comfortable, pillows were flat.
I really liked that water temperature and water pressure in the shower. It’s important to me to be able to take a hot shower and be able to get soap out of my hair (it’s the little things)
We may come back if we are in the area.

We stayed here prior to taking an early morning flight. The staff was wonderful! They did what ever needed to make this stay as perfect as possible. Even provided plenty of extra cookies, which the kids loved. The older gentleman who drove the airport shuttle was very friendly. The price was great and they even upgraded us to a suite since we had to wait because the front desk was busy when we got there. It was not necessary but much appreciated. Doubletree should be very proud of this staff because they have created a loyal customer for future stays.

I hosted an industry event in Cincinnati and had my group stay at this hotel. It was fantastic! Despite being very close to the airport (a huge positive for travelers) I never heard an airplane! Amazing. The staff at this hotel ensured everything was taken care of and the manager always was checking to ensure things were going well.
The common areas were incredible including a «library» where you could go read and relax. The rooms were also fantastic and I just had a fantastic sleep. It is a full service hotel with a decent restaurant and a fun bar area.
Overall, there is nothing to not like at this hotel. I will absolutely stay here again and highly recommend it to everyone. Probably a 5 star rating however I am really tough on that — the in room TV could have been nicer! Seriously, a fantastic hotel with great management and a fantastic location.
WI-​Fi is free if you are a certain Hilton Honors class other than that you have to pay (which is a pet peeve of mine)

Fantastic staff! Stayed here overnight for an early flight from CVG. Room was very nice with classic airplane pictures on the walls and all around the facility. As a pilot, I enjoyed seeing them
Bed was extremely comfortable and we slept like a rock.
We ate in the restaurant and the food was good but it was the service that made it a nice experience. Our server was only on her second day working and went way out of the way to be helpful. When my wife enquirer about how spicy to tortilla soup was, she went to the kitchens to get a small bowl for a sample.
We were comped free parking as a Gold HHonors member for the week which saved a bundle and eliminated a hassle.
This will be our choice is we have another early flight out of CVG.