Nice family place to eat and play. Kids loveeee it. I know my son has the time of his life here. And they are great at customer service. Some games take your tokens and dont work sometimes but theyre always understanding and fix the problem. They also have free wifi and beer and wine for the responsible parents and friends. Haha Great for birthday parties or just a fun time anyday or night. We will be back again soon.
Robert B.
Rating des Ortes: 4 San Jacinto, CA
One of the better Chuck E cheeses around, but like all of them the employees need to smile more and chuck needs to be more interact with the kids.
Wendy R.
Rating des Ortes: 5 Los Angeles, CA
Yay… managers special was better than the coupon deal online. Had an awesome lunch with some good thin crust pizza. The churros were hard, but three thubs up, if I could, for the dipping sauce. Oh, and my son loved getting the 2 special cups with this deal. And same as before the same employees outshine any cons I would have about this place.
Janine A.
Rating des Ortes: 5 Hemet, CA
I could write sonnets about Jesse and how awesome he was today. Jesse made my daughter’s 5th birthday hilariously memorable. We had a smaller party(3 kids and 3 adults) due to some last minute cancellations, but it worked out perfectly. Jesse had a great personality and made everyone laugh. The kids AND adults had a really great time. Seriously, this guy needs to be management. He is that awesome. Big kuddos to you and thank you for making an awesome day for the kids!
Angie P.
Rating des Ortes: 1 Anaheim, CA
First time here with family. I know I’ll never come here again. The manager was a total B… Got an attitude when we asked if someone could help at the cointer then when she did help the people in line acted like we were bothering her, no smile just made face like she was pissed and didn’t want to be there. Only employee who seemed helpful was another manager named Samantha. Employees here need to learn to smile and have alittle pep. Its Chuck E. Cheese. Our visit was on Feb 5, 2015 @ about 3:30.
Jami S.
Rating des Ortes: 3 Nuevo, CA
I am so sad that they got rid of the breadsticks and replaced them with cheese sticks. That was the only reason us adults took our kids there. Won’t be going back anymore.
Laura H.
Rating des Ortes: 5 Banning, CA
I love this chuck e cheeses we have had our kids birthday party here for the past 2 years and each time is awesome. Today we celebrated our kids party and our server Naomi was awesome she took great care of us even though they were busy with other guests and were short staffed we received the best service all the food was out right away thank you so much.
Jesse R.
Rating des Ortes: 4 San Jacinto, CA
Looks like they just added a few new games! This place is pretty clean from what i’ve seen at other CeC. THey have plenty of room to get around, and the pizza is good. Salad bar has quite a few options(thank god) kids need to eat more veggies! so overall, i was happy. If only the staff paid better attention to the customers, i would’ve gave them an extra star. reason why i say that, is because i waited for nearly 10 minutes to cash in the tickets to get my daughters toys, after the first 4 minutes of watching 3 employees stand by the door talking and checking their phones, i made a game of it and stood there to see just how long it would take… and it was about 10 minutes… anyways, not a bad review, right?! just work on the customer care.
Allison S.
Rating des Ortes: 3 Oceanside, CA
it’s Hemet guys! pizza & over priced beer while your kids run around doesn’t get much better if you ask me:)
Chad S.
Rating des Ortes: 5 Menifee, CA
I brought my boys here for a good report card. The best CEC I’ve been to.
Ray C.
Rating des Ortes: 3 Upland, CA
Took my son here on a Friday night and to my surprise, it was not crowded! There was even a kid’s b-day party there, and it still was not crowded. The place is kind of small. The staff was fine. The food was mediocre. I’ve ate better Chuck E. Cheese pizzas in my lifetime. One cool thing was that there was a Barney tractor ride that was stuck on play I guess because the ride was going non stop for an hour until a staff member fixed it. My son enjoyed that ride for about 15 minutes lol.
Reviewer M.
Rating des Ortes: 5 Hemet, CA
It’s not too busy at this location. It could be kept a bit cleaner though. The pizza is good and the kids have fun.
Angela s.
Rating des Ortes: 2 Hemet, CA
Service really lacks there. they need more staff. other than that it’s ok.