Gosch Collision Hemet at Gosch Ford Hemet

Took forever to find this place. No address on the building, no name on the building, and once I ask somebody in the area they said it was hidden behind a building.
After I finally found the place, it took forever for someone to give an estimate.
The guy that did the estimate was very cocky with a bad attitude.
The estimate was 37% ($ 483) higher than the one I got from another shop… plus, he said he couldn’t get to it for 2 weeks.

So far I’m not impressed, a 10 day repair that has already taken more than two weeks… and my car is not expected to b done until mid next week. Wow am I disappointed!

We were so pleased with Hemet collision center. We needed to repair our front bumper and the staff was very friendly and professional. The repairs were done very fast and not only did they repair the bumper but washed and Waxed the vehicle. We would recommend any of our friends and family. Thank you so much.

They’re very nice in the beginning and treat you well but once they have your signature it’s a different story.
Receptionist is rude and expect to be on hold a long time.
It takes them way too long to even take a look at your car to give you an estimate. We’re going through the insurance and I feel they are taking advantage of that. Every day that the car is in their shop only means more money for them and that’s why they take longer. You’ll have to do repairs through them if you want to avoid a large fee of $ 50 per day that your car is in the shop and $ 250 just for taking it in. Because our car has been in the shop over 2 weeks it’s best for us to have them do the repairs v taking the car to another shop (that will do the job faster). If we take the car out now and take it elsewhere we’d be paying them the $ 250 fee and what adds up to $ 500+ for the days they haven’t looked at the car.
I am writing this review because if I would have known this would be my experience with hemet collision center I wouldn’t have gave them my business.
My advice is not to give them the estimate the insurance gave you (because they’ll take all your money like they’re doing with me) and make sure they give you an exact date (in writing) of when the car will be repaired or at least looked at.

This shop is kind of hard to find but make sure you find THIS one. A lady rear-​ended my car and I brought it there. I have a pearl color and was worried about paint match. The repair and color are spot on (pardon the pun)! When you are already upset about your car getting hurt, having it turn out nice sure eases the sting.

friendly staff, quick service,

I recently ran over a piece of a tire and my front end cracked and my ac was inoperable. I visited Hemet Collision Center; who had beyond exceptional customer service– they walked me through what I needed to do with my insurance and the outline of the repairs that were needed. It took about 3 days to have my car back in tip top shape. The paint job to the front matches perfectly to the body, the AC works great, and they provided me with updates every step of the way. When my car was finished — they even assisted with bringing me to the rental place. I am always cautious of car places (Mechanics, AutoBody, Etc.) but they handled the situation with such great care; I now recommend this shop to all my friends and family.