Hemet Chrysler Dodge Jeep Ram

The service was fantastic .My service agent Diego Rivera was very helpful and knowledgeable. The work was completed in a very timely manner. And the price was very reasonable. Thank you. I will be back and tell my friends of my great experience. SC Thompson.

Had an excellent experience! Worked with Eric Nardoni after inquiring about a Jeep Renegade. He was very professional and attentive. He returned every call, text, and email during the process and was very accommodating. My husband and I have very different schedules during the week and he offered to bring paper work to us to sign. Eric worked really hard to get us what WE wanted. From the down payment to the monthly payment as well as what model of the Renegade we wanted. He worked his magic and made it happen! If your looking for someone who’s gonna handle your situation with the upmost professionalism Eric is your guy!

My husband brought my car in to get an issue with the window washer fluid fixed. They said that the reservoir that holds the fluid was cracked and needed to be replaced. It was going to be about $ 500. We had a feeling that it was just a hose and not the reservoir so we chose not to get it fixed. We brought it to another automotive place in town and the reservoir was perfectly fine. All it needed was a new hose like we thought. The new place also found something else wrong that the dealer never found or said anything about. Don’t waste your time and or money here.

Worst sales department I have ever encountered! They tried to push an extremely over priced car on us. We were not interested. They for some reason would not take no for an answer. Had my husbands keys bc they were checking it out for a trade in and would not give them back!!! He told them to give him his keys several times so he could leave and they still kept going on and on. Finally after 30 minutes they gave him the keys back and we walked out to door and got in our car. Low and behold the sales manager chased us down as we were pulling out! Still pushing this overly priced car! We get about a mile down the road and then they started calling us! The sales manager was the rudest person we have yet encountered at any dealership. Our sales guy continued to talk on the phone in another language the whole time. This is by far the worst dealership we have ever been to!

Ordinarily I do not go away from the dealer where I bought my Dart, but San Bernardino was a bit of a commute today. All I wanted was high quality cleaning products (SmartWax brand or Chemical Guys) To my surprise they don’t carry any cleaning supplies at all. What car dealer doesn’t carry any cleaning supplies?

First time buyer, and I’m very pleased with my car. Customer service was Excellent. Rafael Flores was the sales person that helped me find the right car at the right price, He was able to answer all my questions and concerns were addressed. Very friendly and Professional. I definitely recommend Him to anyone.

I had been searching for a particular Jeep Rubicon for a while. I went to a couple stores before coming here and had awful experiences. They wouldn’t have what I was looking for and tried putting me on something else that I didn’t want. I called Hemet Jeep and spoke to Jackie, gave her all my must haves and told her my situation. She took the time to go over my wants and needs. When I got there they already had the car pulled up for me to take out on a test drive. I didn’t have to haggle to get the best price. I am so thankful they helped me get the car of my dreams! Thank you Hemet Jeep! Best dealership ever!!!:D

I loved my experience, yesterday at the dealership, Iam retired military, I was treated like a queen by my sales person Rafael Flores, he was just the best! Everyone at the dealership was GREAT! They made it happen! Look at my New Love!

Everyone here is so helpful and nice it made car buying that much easier. Sarina in the finance department was so very helpful in staying in contact with me and making sure all my paperwork was properly taken care of. I have had many problems with getting a car financed and Hemet Chrysler Dodge Jeep Ram not only help me with getting approve but I walked away with my dream car. Thank you so much Sarina and your team for all your work.

I love my new Dodge Journey! I got a great deal and everyone was so helpful. Jackie made sure everything was prepared for me when I arrived. I’m so happy I came here to purchase my family car!!! Anyone shopping for a car make sure you call Jackie Huezo!!!

I truly loved my experience. Jackie helped me find the perfect jeep for my family. She was very knowledgeable and listened to what I needed. The sales staff worked with me and got me the deal that I wanted. I will definitely be back to see Jackie for my son’s first car. Thank you for making this a pleasant experience.

So we went to this dealership a couple months back and had a bad experience, after posting a review they didnt like it and they lied and said it never happened. Well it did, do I need to bring in my credit report showing you guys ran my credit??? So the review got deleted. I have contacted Unilocal letting them know I can provide proof! I have proof of being there!!! I guess its time to post on yellow pages and social media!!! And actually after re reading the review I realized I didnt let everyone know, before even going to the dealership we called and asked if they had the car, they said no that they had to get it from Lake Elsinore and it would take about 45 min. We got there an hour later and they were just leaving to go get the car!!! Just dont waste your time!!! Tony and Joe were rude and acted arrogant the whole time.
Here is the previous reviw,
Don’t bother even waisting your time going here went to the dealership thinking they had the car that we wanted after getting there and sitting for about two hours we leave. Call the next day and say we will go ahead and move forward with a differnet car Joe says he will call us back, never does. So my husband calls the next day and Speaks to Tony who was also helping and he says Joe is off and he will look into it and call us back well he never did either!

Rolando is a great sales person very willing to please his customer, he has an a great demeanor. Also they have a really good service department. They are clean, and take care of any issues you might have.

Called in and I spoke to Jackie, she gave me all the info I needed to purchase my vehicle! I Will definitely be coming back to Hemet Chrysler. Thank you to everyone that helped me get into my new Chrysler 300.

I came here one day simply to glance at cars. Not really in the market to buy one due to financial situations. But thankfully, there was a car salesman by the name of Victor Contreras who was kind enough to still show me around the car lot and explained some of their amazing financing options! Thanks for all your help when I’m ready I’m definitely going to Victor for any of my car buying needs! Good looking out!

Since buying my Ram Diesel 2500 I have taking my truck here for service. Not owning a Diesel before there are a few extra requirements to maintain the truck. After talking to few of there staff, many of them own Diesels themselves and have intimate knowlede about towing, lifts, tires, and the trucks themselves. They are friendly and love to talk about trucks. Today my exerience was like its been the last 3 times. I came in for an oil change, filters, and tire rotation. I was greeted by Diego when I walked in the door immediately. I handed my keys and they asked me how the truck is running and if there was anything else that I wanted to check. This is what sets this place apart from others. They are no nonsense, no upsell, and just want you to get good service. I had an appointment and less than 40 minutes my truck was done. Thanks guys! I also drank their coffee and ate two bags of their insanely good popcorn for breakfast while watching lets make a deal in their comfortable waiting area. If you dont want to watch TV you can drool over their Hellcat challengers on display. Anyway, you can trust this place with your Diesel or any other ride. Oh and they washed my truck without me asking. Sweet.

I took my Ram 3500 Dually to Hemet Dodge this week because a seat cover bracket had popped off and I had a minor recall notice to be addressed. I am meticulous about by truck. My advisor was Carlos Akierman. He was polite and professional.
While waiting I got to talking with the Service Manager Mike Dunn. He explained to me they would have to order a new piece to fix my seat the right way (no problem). In the meantime he explained to me the importance of preventative maintenance to keep my truck running perfectly. He took the time to show me what was needed and why. My truck has 34,000 miles. I am good at staying current with oil and fuel filter changes; however, after speaking with Mike, I decided to have the fluids changed on both front and rear diffs as well as the transmission filter/​fluid and transfer case oil (I tow heavy with this truck).
This was NOT a sales pitch. This was someone who took the time to treat me like a friend… I believe he wants my truck to last forever. He told me what I was going to spend and was true to his word.
When you invest $ 70,000 on a truck, it needs to last. I know I have a place I can take my investment to that I can trust. I recommend Carlos and Mike at Hemet Dodge. Thank you Gentlemen!

My Fiancé and I bought our Dream truck last week. We bought it here simply do to the outstanding staff. Head and shoulders over the other Dodge dealers in the area. Professional staff that answers your questions, returns your calls, does not pressure you, And provided us a great deal. Erick Nardoni, Aleksa, and Joel in finance were all terrific. Erick especially was there for us at every turn, extremly friendly and helpful. I cannot recommend them highly enough.

Barry was the best sales manager I’ve dealt with at Hemet Chrysler, plus Freddy helped us get our truck. Amazing guys!

The worst distasteful service at a car dealership in my life. How shameful These people are in business. My husband is a Veteran and Firefighter and I’am a stay at home mother of two. If you are in the market for a vehicle, Please don’t be belittled by these people here. I have never ever dealt with such disregarded by anyone in sales or other industry for that matter. These people get you information sell you a promise to work a great deal and then totally blow you off if they feel it is not a sale worthy of them. That’s the best way to describe the hospitality and genuine care of this sales department. After I surrendered my social security and info as well as my husbands, I have waited for a response with nothing in return. I’ve called and been transfered repeatedly, before I finished a sentence I was cut off and left to hear theire recorded music on the other line…“life is a highway”. Yeah life is a highway, and I hope I never drive by another group of tasteless, disrespectful belittling sales team and management like this in my life. Thank you to Tony Pena (sales) Mike Gandy (sales manager) Aleksa Davis and Joe Hinosjoza and the other sales men who mocked me when I called in to hear about my loan.
There are many dealerships out there that deserve you money and time. This is not one of them. I’m by far a picky or easily offended person. This is the longest time I’ve ever complained about a business in my entire life! I hope you car shoppers out there have a wonderful experience and never get treated the way I have.