Dunkin’ Donuts

This Dunkin Donuts is not so great. I came here in the morning to get some coffee and hash browns before class and I was so disappointed.
This is not the first occasion where the person who is at the drive-​thru Window sounded so dry.
I had to keep asking him to repeat himself. Not a great way to start your early morning.
I notice that this location always does the sandwiches very sloppy. It’s so disappointing.

I have been here many times. I have never had a problem. Staff was friendly and took the time to get my order right.
I have used coupons here a few times and the staff always let me use multiple coupons instead of only one.
I like the fact that there is a drive thru. Sometimes when I’m in a hurry I go through the drive thru.

I have definitely been to better DD locations in the area. I have been here twice now and they have messed up my order both times which is surprising because the drive thru line is always long so you would think they were pros’s.
The staff is not that friendly and trying to get their attention after they hand you your drinks is a game in its own. After about five minutes of trying to get someone’s attention and two people straight ignoring me, I figured it was time to move on. I definitely will not be back.

Mind you, I LOVE Dunkin Donuts. LOVE LOVE LOVE Dunkin. The brand loyalty I have for Dunkin is unreal. However, this location is terrible. I once waited on the drive thru line for what seemed like forever on an early morning before having to catch the Long Island Rail Road into NY, NY. I asked for a simple breakfast sandwich. I waited and waited and waited and finally got it after what seemed like forever. I didn’t even have a chance to eat it in my car before boarding the train they took so long. Long story short, I got on the train, opened up my sandwich only to find NO CHEESE NO MEAT; only a dry overcooked excuse for an egg. I mean really? I guess I wasn’t the only one tired that morning because I tell you, they sure were asleep at the wheel!
Besides that episode, I have ordered coffee before which has tasted like it has been burned to a crisp and the pot never rinsed out before a new batch is brewed. Again, I will emphasize that NOT ALL DUNKIN LOCATIONS ARE ALIKE, this review is for this sucky location alone. I do not recommend.

The location is really clean & the staff is friendly. The coffee is always hot & fresh & this location, although I don’t eat donuts, always has fully stocked shelves filled with a variety of donuts. I appreciate that the cashiers always repeat the order back to ensure the accuracy of the order & they always get my coffee correct. Thank goodness because I stop here in between day & night school & really need the good cup of joe with the holy of caffeine I so desperately need.

6 months has passed and still pretty bad. Some mornings the girl working the drive through is good and remembers my order but more times then not they get it wrong. today they gave switched the two coffees up and the one with almond milk got the reg milk and vice versa… what if I was lactose intolerant and I didn’t realize, I could have gotten very very sick. badddd dunkin. I’ve started going to a different location a lot but they don’t have a drive though so I suck up the bad service for the convenience of a drive through.

The ONLY girl in the front doesn’t even pay attention to her customers, rude and un compliant. The place is clean and seems like its quiet. The only reason i see it getting business is because its by close to Mercy hospital and when u get off the southern state parkway (19s). Other than that people skills is a must!!! I wont be going there anymore! Thanks

Best dunkin donuts in the area. Clean, with a friendly staff, and a great drive thru. Other than its just Dunkin’ Donuts so you know what you’re getting.