Big 5 Sporting Goods

Very quiet store. I don’t think it gets too much business due to the fact that the grocery store near them closed down. I walked in found what I was looking for and then waited at least four or five minutes for someone to check me out.

Just left the store very upset. Calling corporate. Went in to look at knives n a small pellet or air soft gun… nobody came to give service. They were busy talking. When I asked for service was shown a knife, then after finding one he walked off rudely it hour saying a word. I still wanted to purchase a gun!!! Left in utter disgust.

They have this extremely ungrateful manager named Jimmy, he has horrible customer service, he treats his customers like they don’t matter looks down on them like he doesn’t need them, I don’t know who hired the man with a Napoleon complex but I think the store can do without this kind of individual.

They really need to take a look at staffing the building, go ahead and train them too.

I came here just for hiking boots. As the weather warms up, it’s time to get outside and see if the hills really are alive with music. My Unilocal hiking guru, Norm K., said he shops Big 5 for his stuff and that’s good enough for me. They have quite a selection of hiking shoes and boots at all price points. Norm says he doesn’t like to spend too much, which is good, because neither do I, especially since I’m no hiking expert. I came here on my work lunch break, so I was the only customer, which meant I had lots of attention from the young employees. The guys were friendly and didn’t mind going back to the stockroom three different times as I tried on boots. I settled on a waterproof pair that were on sale for $ 24.99 and also scored some hiking pants (SPF 30!) that were also on sale. I walked out of there having spent less than $ 56 in total; I’m ready for them there hills now. Let’s go, Norm!

Worst service! I have given this store numerous chances, kid managers who don’t care trying to get shoes is a joke! Can’t believe it’s still open! I lived here my whole life and been going to big 5 forever! This one is bad, go to south eastern if u want customer service.

I love this little hidden gem!
It’s always seemed like such a strange location to me, but I’ve found some great deals in here, and it’s super close to my house.
If I am looking for new shoes or a sports bra or running shorts or something, I will stop in Big 5 and cruise their clearance racks to see if I can find a good deal. It’s so close to my house that I don’t feel like I am going out of my way. If I don’t find what I need, no big deal.
Comparing prices with Dick’s or Sports Chalet, I don’t see any big differences. Although, I don’t fish or camp or ski… it’s all hit or miss. It is a small store, yes. The location should be a dead giveaway about the number of employees that will be working at any given time. I’ve always received friendly service and as I said, it’s convenient, so I will continue to stop by if I need something. It’s a lot easier than driving over to the Galleria!

The main things that get me in the door at Big 5 is shoes and Spenco shoe inserts. Big 5 runs some great deals on shoes from time to time, and while I’m in there I’ll pick up a few odds and ends. On some of their camping stuff they have a pretty hefty markup so knowing your prices and comparison shopping can keep you from overspending. But all in all they do carry some things REI doesn’t, and they’ve made my supply list for sporting goods and Burning Man needs.

We have frequented this store a few times, none of which was a good experience. We received flyers in the mail about a sale for shoes near school time. We went, we looked, we walked away!!! Quality is so, so, service is less so, and if you were to purchase something the line is WAY too long. Two registers, one cashier, (not quite as bad as the post office, (10-​windows, 2-​workers at Christmas time).
With a tween we had shopped for bb guns, but found that even Bass Pro has better pricing and fantastic service. (Walmart was $ 7.00 less on the same item)
Price is one thing, but quality and the hassle of a return would be something else.