Donna Miller, MD FACOG – WHASN

I’ve been with Dr. Miller for probably close to 10 years. She is always so friendly and doesn’t make you feel rushed when you have an appointment with her.

Best Doctor in town! She help me with my miscarriage. I don’t know how to thank her! Very understanding and compassionate. She’s the meaning of a true professional! Her staff is amazing and very clean and they truly care about their patients. I wish I can rate above 5 stars because she truly is incredible!

I went in there today for my first visit, as my old beloved OBGYN had recently retired. Wow! I was impressed! I must say Dr. Miller was kind, compassionate, thoughtful and knowledgeable. She thoroughly answered all of my questions to my satisfaction and eased my mind. I never felt rushed and she made me feel very comfortable throughout the visit. I am very pleased to have her as my new doc. I liked all of the staff I encountered as well. I would not hesitate to recommend her!

So far, so good! The office staff has been so friendly and accommodating with me. I’ve been able to schedule all of my appointments months in advance to get a very «popular» appointment time.
Dr. Miller really takes the time to listen to my concerns and answer my questions. If she doesn’t know the answer, she utilizes resources to find it. I’m only 15 weeks pregnant but she graciously took the time today to try and figure out the sex of our baby so that we can do a surprise gender reveal at my son’s first birthday party in two weeks. The baby wasn’t positioned well at first, but despite being the end of her crazy day, she patiently waited for he or she to move so she could getter a better glimpse of the «goods». She couldn’t be 100% sure but she wrote the gender down and placed it in an envelope for us. I so appreciated her patience and willingness to help us out.
The waiting room is beautifully decorated, which I always think is such a nice touch in a doctor’s office.
My wait times have been extremely reasonable and all the staff, from the front desk, to the MA or nurse who takes my vitals, to the doctor herself, have been so welcoming and helpful. I’m so glad I found this practice.

On my way to my appointment and currently sitting in the parking lot. I was late by 10 minutes because the stupid receptionist left out a major detail in the address which caused me to drive in circles. I called and spoke to a rep named Hedi who confirmed I was still set up. When I called the second time to notify them I’m running 10 minutes behind because of the misinformation provided the other receptionist picked up the phone and stated that my appointment had been cancelled because I was supposed to be there 15 minutes earlier to fill out information for being a new patient which I attempted to do but again, a miscommunication caused the delay. I explained to her the situation and asked her if she could please reconsider since I took off work to do this and was previously advised my appointment was confirmed when I called 10 minutes prior. She said she’s not responsible for errors of her colleagues and advised me they were booked all the way up until the end of May. So now, I’m off work, without an appointment. I considered this place because I read some positive reviews on Unilocal but if this is already my first experience without even seeing the doctor then it’s better for me to just cut my losses and move on. I’ll be searching for a new office to give my business to.

I wish I would have switched to Dr. Miller sooner! I was 34 weeks pregnant when I switched to her from another doctor who was pretty much ignoring any of my concerns. Went to see Dr Miller who instantly made my husband and I feel so much better so we switched over. I looked forward to every appointment with her! Day of labor came and the hospital made a mistake and called WHASN instead of her office so another doctor showed up who was just as nice as her. Doctor explained to nurses to call her and she showed up earlier than she was scheduled to be there. Best experience as a first time mom to have her in the room she was making jokes and tried to make me as comfortable as possible. I don’t want another kid but with how things went with her as my doctor I would possibly consider it. Thanks Dr Miller! :)

Dr. Miller delivered both of my children via c-​section with out complication. Even after having children I was able to see her for some other female issues. She has always answered all of my questions and treated me like a valued patient. I would recommend her to anyone however she is quite booked. If you don’t mind waiting to be seen, then she’s worth it.

Horrible experience nearly every time I had to go here during my pregnancy. I was left with no choice but to switch drs/​ofcs in my last few weeks of being pregnant. If you come into contact with Dr Miller’s scheduling nurse, Claudia, beware! She is so rude and was the final straw in deciding to leave this office. She should not be allowed to interact with patients. Even though you have a set Dr you have to see a different Dr every time you go in. Most of the Dr’s are condescending and come across offended that you ask questions. Dr Miller rarely made eye contact with me, which is unacceptable from a Dr that will eventually be performing a surgery on me. It felt like a cattle call when you get in there. They want you in and out as quickly as possible. They are irritated when you ask questions. If you are looking for a caring Dr this is not the place to go.

I have been going to Dr Miller for 10 years. I love her She is knowledgable and compassionate to her patients needs. in short a very good Doctor. the same sadly can not be said for her scheduling department. They are rude and very unhelpful. I received a card for my annual exam 3 days ago for September. i called and was told she was booked through the end of the year. The was no schedule out for 2015 to make an appointment. sot he schedulers told me. one also said that they were late sending out patients annual check up cards this year, and they could do nothing to help me. When i wanted to to to administration about the problem… The one woman coldly said me there was no more time and hung up on me. I do not want to but i think i will be looking for a new Dr. This is the second time in 10 years this has happened. Very sad. She needs to talk to her staff. Pronto.

This lady was so rude… I had multiples miscarriages and unable to get pregnant so came to see her, she assured me that she would be able to help me after a few blood tests was done, never in my life I thought it would come out to over $ 4500!!! Well no problem because my insurance covered half of it, so I end up paying a little over $ 1500 out of pocket… but it was for a good reason after all she was going to help me right??? No, wrong… I came in her office to get my results, I heard her complained to the nurse that the appointment staff was not supposed to had given me this appointment, they overbooked me, when she came in the room, didn’t say hi or anything, my husband was there, he had taken the day off to come with me… she had no idea who I was or what was the issue, but that was not even the problem… she treated me like a garbage, she said the results came out good but there’s nothing she can do to help me and that I should look for a fertility specialist because it was more serious than she initially thought. What? I told her that I thought I knew what the problem was… I was not ovulating, she said that there’s a medication that can help me to ovulate and eventually get pregnant, but she’s not going to give it to me, she said it would be a waste of time (I couldn’t believe it) she spent less than 4 minutes with me and then left the room to her next patient. I was so discourage, I was really looking forward to this appointment, because she assured me she would «try» to help me… I have never really post any reviews before today but I just wanted to make sure no one else feels the same way that I felt, she was so cold and short, I cried all the way home. don’t trust her, she was really nice on the first appointment before I agree to get the test done and payed all that money. She thinks she can treat people however she pleases because they have enough patients but little does she knows that all of my friends that went to see her are currently looking for another doctor. Mrs. Gastelum

Dr. Donna Miller is the best there is. Very knowledgeable and kind. She is the one the nurses at the hospital will refer you to, when asked. That always tells you a lot about a doctor. The nurses see and talk to the patients, see her in action and know how much Dr. Miller is loved by all!

I love Dr. Miller. I had her as my doctor for my son’s birth and I will never change. She was also very empathetic when I had a miscarriage. You need to schedule ahead to see her but that’s ok. She is worth the wait. You sometimes need to wait at the office when she has gone to deliver a baby but really, what do you expect? If I was the woman in labor, I’d want her to be by my side too at the hospital. She is a stellar doctor.

I should have gone here first!!!
Waiting area clean and unexpectedly stylish.
2^nd floor to the right of the elevators.
Staff checked me in fast. I had pre-​filled out the new patient paperwork. Was mailed to me when I called to setup the appt.
Dr Donna miller took the time to talk to my husband and I. I explained my previous gyno experiences, results, frustration, etc. she took her time answering every question we had, making suggestions along the way. She has a great sense of humor, especially when my husband would get squirmy lol
Because I had a bad reaction to clomid, she recommended I see a fertility specialist. I should have gone here first… Thinking back to the other offices I had been to (Women’s Specialty Group and Southwest Medical Assoc.), she knew what she was talking about and didn’t hesitate on answering my questions. Whereas the previous Doctors at the other offices seemed to be pulling answers out of thin air.

Called her office to try and get in to see her after I think I miscarried over Labor Day weekend and they couldn’t get me in for 4 days! They didn’t care about me as a patient or my situation which I consider to be a pretty high priority. Thanks a lot to that office!

dr Miller was not my doctor .My doctor was dr h but both times i went to the hospital for bleeding she was the doctor i saw. I am so glad i did ! Her bed side manner was great! The first time we did not know why i was bleeding and was clear to explain this to me. Then 4 weeks later i saw her again with bleeding in the hospital .I was so happy to have her there again, She made the right call that saved my little girls life when she decided to take her out early at only 28 weeks. I would see her again in a heart beat! All the other doctor there are great too as dr h was my doctor for both my other girls. But i will be ever grateful to dr. Miller

I have been seeing Dr. Miller for 2 years, and going to her office for 6 years (seeing the nurse practiioner). The Horizon Ridge office (they have a 2^nd on Cimmeron) is always busy, and the waiting room is a bit smaller than the Cimmeron office, but nicely decorated, comfortable, and easy to park and get right in (very important when 6+ months pregnant). Staff is accomadating, but you get whe you give… meaning…if your nice to them… they are nice to you. Whenever I had morning appointments (before 10am), I was in and out quickly. Afternoon appointments seemed to be habitually late (20 min in waiting room, 10 to 15 in exam room), so try for an AM appointment if possible. Dr. Miller seems to only see new patients once your pregnant, and if you are coming in for an annual you more than likely will be advised to see the Nurse Practitioner.
Once you are in Dr. Miller’s care, she is great! she listens, and is there «in the moment» with you. She was always there to answer any questions, and didnt’ rush me out of the exam room, once she is there… she is yours.
We ended up having an emergency C-​section, and Dr. Miller was at the hospital within 30 minutes of our arrival… and we were out of surgery within the next hour… very fast.
All the Dr.‘s in the practice are great (Turner, Pack), you will more than likely see one of them at some point if you are pregnanat since Dr. Miller does go on vacation during part of the summer.

Never Never Never again! Waited 5 months to see Dr. Miller because of her busy schedule. Waited in the waiting room for 2 hours and then they said that Dr. Miller had to leave on an emergency. I understand that she had to leave on an emergency but my complaint is that when the staff told me she left I asked when I can see her next and they told me that I had to call the scheduling number for an appointment. I explained that scheduling would only give me an appointment 5 months out again and why they would not try to give me an appointment sooner since I was the victim here and why I would have to wait almost a year to see a doctor. My point is that of Dr. Miller had to leave on an emergency the staff should have been nicer about trying to get me in even if it was in a month BUT they did not and funny how they did not even apologize for my waste of 5 months waiting period!!!

I liked Dr. Miller very much but have found everything else so difficult
That I have been forced to find another doctor. She performed a uterine ablation in May 2011 and 5 weeks later while traveling I had such severe bleeding and pain That I had to go to the ER. My hemoglobin level continued to drop and despite the ER’s repeated and unsuccessful attempt to contact the doctor that Saturday, I had to be admitted. The doctor assigned to my case also called repeatedly to her office, but to no avail despite talking to the answering service repeatedly. The doctor on call apparently refused to be bothered. My husband was furious! When Monday came around, I talked to her office again and told them about the dr. On call not being available. I was referred to a case manager who stated that it was the ERs fault as they could have stopped the bleeding if they wanted to and they weren’t doing their job! I calmly explained it was the Dr. on call who wasn’t doing his job! I told her I wanted to arrange for a hysterectomy since the ablation was a bust. She passed me to a woman named Claudia, who was very pleasant and we chatted pleasantly while she informed me that the computer was down. She took my number and promised to call me back promptly. That was over a month ago and I assume their computers are still down since I have yet to hear from her.
I need a doctor’s office with more competence.

I’ve been going to Dr. Donna Miller’s office since June 2010 and I love her. Her office is located in St. Rose San Martin office very close to me in the SW. Her staff is great, always pleasant and get my husband and I in/​out with all our questions asked. Appointments are easy to get me in and I never have to wait too long. She is very hands on and I would recommend for any ladies on the SW looking.

I liked Dr. Miller a lot. She took the time to get know me and answer all my questions. Since she knew I was a med student, she not only gave me tons of free samples and waived my copay. I highly recommend her if you’re looking for a great obgyn. Her office staff is also really friendly.