Einstein Bros Bagels

Ew, worst tasting coffee in the city. Guess when you hire and retain the desperate theres not much room for pride in product. At least learn to improve and ditch the snotty millenial woe is I boorish spirit. As AA says it works if you work it.

I went and it’s closed it’s under construction memorial day today. So I ended up going to Brooklyn bagels and it was OK. They have a buy 6 and get 3 free lady couldn’t get me 12 and 6 free. So I got six. And three free. She should of done it I would’ve bought more of their cream cheese and drinks hahaha. Einstein beagle were are youuuuuu!!!

We went there are 8:30 and there were very few bagels. We went again at 1:00 hoping they’d restock, but no… every time we’ve gone there in the past few months there has been a nearly empty bagel case. Note to Einstein: YOU SELL BAGELS. YOU SHOULD HAVE THEM. This is the absolutely WORST Einstein bagels I’ve ever been to and we will not be going there again. Save your money and go across the street to Panera Bread (by the mall). They ALWAYS have bagels, the staff is the best, and they get your order right.
This Einstein has horrible management if they don’t realize that they should have EVERY bagel in stock during breakfast at least. Change managers now.

OK gave them the benefit of the doubt a second chance change for chance of winning today again same time look like the same people behind the counter no bagels plain bagels all they did have a some OJ asked employee if they have any more plain bagels or other bagels turn ask another person in the back came back all know we don’t Not even an apology I call corporate let’s see if they could change that store it’s the only one on my way to work

OMG no bagels in display case then I go to get coffee and no coffee. Coffee area was very dirty and to finish off my experience they gave my three item order to another Jim who only ordered one bagel. He took my large. Af of food and left. Next time will look at Unilocal before coming to a business.

This goes out to the assistant manager that walked out on his staff today because he was overwhelmed. Also appreciate that you announced that you where on break during the rush on Sunday morning and sorry for interrupting your break to assist the line during peak hours. I believe you should have helped out instead of just standing their shaking your head and complaining how bad your staff is while they try to push the food out. Just shows that you don’t care enough to train your staff correctly. Also watched 2 employees enter the restroom wearing aprons. Why would you allow this? Upon leaving we saw the assistant manager sitting in his SUV smoking his vape pen while the staff was trying to play catch up. If you don’t know how to be a team player, then the restaurant industry is not for you.

My family and I have been frequenting this establishment for many years now. Up until the past few months, we typically received exceptional service, great value and freshly prepared food with many options. However, we have noticed a study decline in customer service over the past few months and today was the absolute worst experience thus far. So bad that we will not be patronizing this venue in the future. We literally had to repeat our order nineteen times, it still came out wrong and it took forever to get the order. We ordered two bagel sandwiches with chips. Luckily, the only redeeming thing they did was not charge us for the order, however the awful customer service was not worth it. I don’t know what has happened with management and their employees but we are sorely disappointed in the decline in customer service as well as the limited selection of bagels for lunch time. The staff has become rude, unaccommodating and for lack of better words, ghetto in their demeanor. I am not one to write a bad review unless I am fed up with something that has become a repeated problem. It’s a shame because this restaurant was one of me and my families all time favorites for breakfast and lunch for many years. I hope for the business’ sake that they utilize reviews like these to improve upon their customer service and any other issues at hand.

Best bagels I have ever eaten. Staff willing to help and very friendly.

Great location! Great service! The cashier that rings me up is always friendly. I always come here in the mornings to get ahead of the rush before school. Once I came around 7 on a weekday and all my favorite bagels were gone and it would be a while before they were ready.
Anywho, my favorite bagels are the spinach florentine bagel with garlic and herb shmear and I get the six cheese bagel with strawberry shmear. Both toasted. Yummy!

Finally! Einstein’s has always been my go to for bagels, their tried and true!
I am so happy to have one so close to me, in California their very spread out and I’d only be able to enjoy it when I was in Westminster! Now it’s less than 10 minutes from me! My mom has had bagels from 3 places around the area since we’ve moved here: Winchell’s, Dunkin Donuts and Brooklyn Bagels and she’s been nothing but disappointed! I knew I was going to be satisfied at Einsteins!
Even though we came late (around closing time) they still had what we wanted and that’s ALL that mattered! Their cream cheese is just pure crack! For as long as I’ve been eating Noah’s/Einsteins its always been consistent and delicious! I’m always a fan of you Einsteins!
Good bagels, good service, I’m content!
^_​_​^

This place is always a hot mess but where else will I go… And the customers here make it way harder than it should be. Why was the lady in front of me yelling because there was a pickle on her plate, NEXT to the bagel? I got my bagels faster than expected.

So we asked for butter to go on our very dry breakfast sandwiches– and they wanted to charge us! I know .60 is a drop in the hat but really? And this is after I had to go up because they ignored my son. Next time I’ll go to Panera Bread.

This place is awesome the food is great but the service sucks I waited for my bagel nova lox for 15 minutes and the guy making them has a very bad attitude the place isn’t that busy I’m surprised how rude this man is

This location used to be a lot better in terms of friendly staff and cleanliness, but it goes downhill every time I visit. Today, the store was dirty, and the staff extremely rude — especially the employee who helped us at the register. While I did end up splitting my order into to separate transactions, it was a complete bill of over $ 30 and he couldn’t even offer me a thank you when the transaction was done.
I asked an employee to open my lox so that I could put it on my bagel, and he almost refused; as someone who works at In-​N-​Out, where we are to say «yes» to any request within reason, I found this rude. Even worse was when he complained about having 45 minutes left when he returned with my lox — something that I consider rude at any work establishment. I suppose nobody wears name tags so that you can’t complain about them specifically!
Overall, don’t waste your time at this location when the valley has far better Einstein Bros. to go to

I love Einstein Bros Bagels!!! The staff is very friendly and quick. The bagels yummy. Love the egg sandwiches. The only problem is that is the smallest Einstein in the valley. Seriously there is a huge shopping center in the same parking lot with empty store fronts. Corporate needs to move them!!!

Ghetto place.
Staff sucks and new person on the register has no idea what she is doing or what a Lox is.
How do you put a person in the register that should know the sandwiches
The rest of the staff had a visitor and decided to only leave the new person upfront.
Very dirty place, all tables where nasty.

Twice now I’ve waited 15 minutes in line without even having placed my order (Plain untoasted bagel with shmear) before giving up and walking out.
Nobody was behind the register taking payment.
They need to hire more staff for the morning rush. The wait is ridiculous.

This is purely a service review. Food is good up to the Einstein Bros franchise expectations. Coffee is great, which is why I come back occasionally.
Service is consistently poor. I ordered. Garlic bagel w/​garlic shmear, TOASTED and a medium coffee to go. I emphasized toasted to the cashier girl taking my order. My bagel as NOT TOASTED. The person putting on the shmear couldn’t align the lopsided bagel properly. I had to rotate the bagel top to match the bottom in order to avoid getting shmear all over my hands. I had to wait to pay because the girl at the register was cleaning trays instead of getting people through the line. I had my bagel and I still had to wait for her.
On a separate occasion, I made the same over the phone to go for immediate pick up. My order was not ready. The staff of 2 seemed a bit lost and totally apathetic.
Honestly, how hard is it to toast a bagel and put on cream cheese?!

Service was poor. THE ONLY REASON I still gave 3 stars was because the food was so amazing!
If the people working acted like they wanted to be there I would’ve given 4 stars. & if they had more food in stock they would have gotten 5 stars!
I simply can’t refuse the taste though. So freakin delicious!!!
I’ll be back. not in a hurry do to service. But I’ll be back!

One of my vices is a bagel with cream cheese and an ice coffee. That’s why I love Einstein’s! They have a great deal for $ 3.99 a bagel with a smear of your choice and a coffee.
Einstein’s has soooo many different bagels it’s hard to pick just one sometimes. Some of my favorites are the Pumpernickel bagel, Pretzel bagel and the Garlic bagel. I really enjoy their Garlic and Herb smear. It’s reduced fat, but you would never know. If your feeling adventurous i’d suggest the Garlic bagel with a Salmon smear! Yum! If you have a little extra cash I like to indulge in the Nova Lox bagel. It has capers, tomato, thin slices of red onion, lox and a smear.
As far as drinks go I always get a regular ice coffee. It has unlimited refills! Yay!
Even though they get busy at times the staff is friendly and always do their best to help you.
If your craving a bagel and your in the area hit up Einstein’s. They even have breakfast and lunch bagel sandwiches!