Family Music Centers

I been bringing my sons trumpet to this location for sometime. I paid $ 60 for repairs. In August five months later I was told all the repairs that I was told were done in August were not done ansen the repair manager is not an honest person trust nothing he says do not bring your instrument there for repair you will get ripped off

Called about getting my new acoustic guitar tuned. They were nice enough to do it for free while I waited. Then directed me to an easy to use very reasonably priced tuner. Asked about lessons and the pricing was really straight forward. The gentleman who helped me was genuine, knowledgeable and had me in and out in no time. Will definitely be back. And nice to patronize a small business when you can.

This is a great store to rent instruments, buy music, browse, etc…
However, if you are wanting to learn an instrument I would say LOOK ELSEWHERE for lessons. I am 32 years old and have always wanted to play the cello. So, this past September I thought I’d give it a whirl and rent a cello and take lessons.
I paid for my first month of lessons and at the first lesson the teacher seemed pretty cool and we went over a few basic things and she told me what to practice. The second lesson was almost an exact repeat of the first lesson. Even down to the conversation as to what I do for a living and if I’ve played any instruments before. She then had to tune my cello before I began the ‘playing’ part of the lesson and scolded me that my cello was out of tune and that it had taken up 10 minutes of the 30 minute lesson. That annoyed me because:
1.) I HAVE NEVER PLAYED THE CELLO IN MY LIFE!!! If I’ve never played an instrument before how in the hell am I supposed to know how to tune it?!
2.) I am the one paying for the 30 minute lesson. If I wanted to sit and have a staring contest with her for 30 minutes instead of playing the cello that would be my call as I am the one that paid the money. Last time I checked part of learning an instrument is learning how to tune it. Maybe I’m missing something.
3.) If I am a teacher, hair dresser, anything really that deals with the public and you have clients or students. When you ask them questions about their life wouldn’t you want to take notes if you can’t remember their answers? I have a lady that does my eyelashes and I see her every 3 weeks and she remembers more about what is going on with me and what I do for a living than someone that I had just given information to 6 days prior.
Anyway, it was a BIG fat waste of my time/​money. I have found an absolutely amazing teacher and she is great and takes her time with me and it just fantastic! So, look into private lessons AWAY from FMC.
Rant. Over.

Family Music Center saved my sanity today. I dropped my daughters saxophone case and noticed a crack in her case. When I opened it I found loose parts. I called the warranty company and they verified I have a warranty but wasn’t sure where I needed to send it. They said I should receive a call in a few days with what to do. Really!!! So there I was stuck with what to do. I called Family Music Center and the repair manager told me to bring it down so he can look at it. I was in and out within 20 min and my daughters saxophone was fixed perfect. Under $ 20 and they were AWESOME. I won’t go anywhere else!!! Thank you for the great customer service!!!

PARENTS DO NOT HAVE YOUR CHILD TAKE PIANO LESSONS HERE!
We wasted close to a year of piano lessons from unqualified and flakey piano teachers who do not know how to play or teach piano. My daughter played the same elementary song for months and never advanced. 2 of the teachers we had up and left with no notice. They apparently hire part time teachers who are more interested in placating to parents than actually teaching kids how to play. We left and found a good teacher who teaches full time, is a member of the Music Teacher’s Association and within 10 months, my 13 year old daughter (who had 1.5 years of prior training before FMC) is now playing Chopin. She still gets angry at the time wasted at FMC. Do not subject your kids to FMC, even if cost is an issue you can get a good teacher who teaches more in a 15 minute weekly lesson than any of the jokers at FMC.

The display of this store was excellent. Many selections for grands (Kawai, Petroff, others), uprights and digitals (great Rolland selection). They offer music lessons and rentals. Besides the Pianos, they sell guitars and other band instruments. I highly recommend this store. Store staffs are friendly. They have 3 locations but visited only EAST location, and they told me they have 7′ grands in WEST too. I’ll inform it next time.

I love this store. The entire staff is really talented, super friendly and very informed and willing to help you. I never leave this place without a smile. Even the sales guy isn’t pushy.
It’s no Guitar Center, but has variety to offer instead. They have brand new and used instruments (pianos, organs, drums, guitars, etc), tons of music, accessories, gear, lessons and shows (concerts at the west location, room is rentable too).
There are also 2 other locations on the north side of town at 915 W Craig Rd and the west side at 8125 W Sahara Ave.

Henderson in many ways is still a little town, and Family Music Center is indicative of this. This little music shop is tiny, especially when compared to the Guitar Centers of the world, but they’re friendly and accommodating. Growing up, this was the closest music shop (and was still forever away, thanks for making us live in the boonies, folks!) and I used to get all my sheet music here. If there was something they didn’t have in stock, they’d gladly order it for me. I bought a used guitar from them once and it’s still serving me quite well to this day, over 10 years later.
They definitely can’t compete size and selection wise, but if you miss the days of being able to actually talk to someone in a music store who knows something about music, check these people out.