Furniture Xpress

Talk about great customer service! I LOVE this place. They have so many options and they will go above and beyond to help you find what you really want, especially if you’re picky. LOL Rose Marie is great love her. I am in love with my furniture. This is my second time getting furniture from them. Definitely recommend this place they won’t disappoint. Delivery is always on time. I will be going back.

Can’t get enough of this place!
Always leaving happy and feeling like I’m part of the family.
Their selection is crazy big and always has great delivery time! Prices are great too!!!

I went in to look at sofa’s on a Saturday afternoon a few weeks ago. The place was empty and there were only two people working (a man and a woman). Both were super unhelpful and acted like I was bothering them. So disappointing. When the guy who was working finally did acknowledge me, he reeked of alcohol… it was 2 in the afternoon!!! I would NOT recommend this place.

I want to write a review only because I find it misleading when a business has 4 ½ stars and it’s completely deceiving. I walked in and it was dark and narrow. I instantly felt uncomfortable like I was their only walk-​in in months
They didn’t have much on the floor except mattresses and a few sofa sets. A young lady greeting me after an awkward 10 minutes of me looking through their catalogs. She finally asked «Can I help you» which again this is only my opinion, is the most uninterested and unfriendliness way to greet someone. I explained my situation to her, I just got a new spot and I wanted to furnish the entire place
She proceeded by showing me all catalog products which is fine but there’s nothing like seeing your money’s worth in person. But anyway i went ahead and started ordering by adding a couch, coffee tables lamps and a bedroom set. The owner noticed my order was pretty big and introduced himself rudely shoving the office lady too the side like «I got this». I thought it was kinda funny. He kept suggestion furniture like «this one», «maybe this one here», «Oh this is it! I felt a lil overwhelmed. He kept getting closer and closer the more excited he got not to mention he reeked of bad beer BO…
They told me it would be about 7 days to get my complete order delivered. 7 days come by and they have the audacity to tell me they made a huge mistake and they undersold the couch and dinning table and they made no profit on me. He said he’d need to charge an extra $ 387 to make it worth while for them and if I didn’t pay it that they would cancel the order!!! I was livid this was beyond belief!
Why would you quote me a price and then try to ask for more when delivery is due! What a complete fucking waste of time!
Their complete unprofessionalism leads me to believe all these reviews were fabricated. Please don’t be fooled by the stars and reviews.

Great place to buy your new furniture! Great deals, and absolutely happy about my furniture. Good location too!

The shopping process was made easy. As well as financing. The only problem was delivery. Our furniture did not come on the date promised. Plans were made for future delivery and only half of our order came. Owner did make it up by refunding some money. And he personally came to be sure rest of delivery went smooth,

Quick easy service. Friendly customer service right on top of things. Treat you as if you shop there forever.

This was such an amazing find, the service and management here are absolutely incredible and they help you find what you are looking for at such a great price! The manager Chris was so nice and SO helpful, just purchased my tufted love seat and couch here and I was so impressed, the quality was amazing and they look OUTSTANDING in my living room. I am definitely coming back there to find the rest of my furniture for my house! This is such a little gem but they have SO MUCH selection, one of the best furniture stores in Las Vegas!

Sooo i called to see if i can return it for some store credit or exchange with another table that actually matches the bed. ive been told that i have to pay 30% restocking fee! Ridiculous! Not even my fault because it was Rosemary who suggested that itll match my bed (she showed me a picture from a catalogue). You guys should better train your salesperson and be actually knowledgeble on what youre selling!!!

I was skeptical about ordering furniture from a catalog. I just received the bed I ordered today and I LOVE IT! Rosemary was so helpful and patient when I was being super picky looking through the catalogs. The owner and one of his guys set everything up for me and I couldn’t be more happy with my purchase!

I ordered a couch through this company. Upon delivery the guys scratched it. I told them and they acted like, o, well, it wasn’t our fault. Your door is tpo narrow. I called the company and sent pictures of the damage. The lady who sold it, Rosemary, was very nice and said the owner, Chris, would call me back. He never did do i called them. The owner acted like it was my fault and said he was busy and would speak to the company that made the couch on Monday. It eas a Friday. So after some time has passed i get a voicemail that they will replace the couch. When i call to confirm the owner again is very short. Sayibg he’s gonna have to come and oversee. That if the door is too narrow he will not be able to move the couch inside by will leave it and let me move it in! Unbelievable! Then later i get a call that it’s in and they will be art my house close to 1 pm to deliver it. It’s actually closer to 3 pm when they get there. I missed out on several errnads needed to be done due to waiting on them. When they get there they come in and say because there are a few scratches from my cat that they will now not replace the couch. Won’t replace it! I’ve waited all afternoon snd this is what i get. Im so mad. And they can’t offer a discount or money back because im financing it. Epic. Im so mad right now. Anyway. If you ever order from these guys DO NOT let them set it up because they are careless and won’t stand by their word to replace it.

Amazing, Amazing, A-​freaking-​mazing!!!
Absolutely awesome prices and tons of selections.
Absolutely the best customer service ever.
I brought two couches, one rug, one dining room table and two lamps for great prices!!!
Manager also treated me to a glass of Chardonnay
Rose and Chris are awesome, def will be purchasing more furniture for my upstairs!!!

Talk about customer service!
These guys are amazing!
It’s family owned so it’s not like your talking to some salesmen trying to sell you what’s best for them. We came in about a month ago to check them out and see their prices. We had found a bed we liked but didn’t have the money for it yet. So we went back in a couple days ago to get a bed that we liked. They said they had gotten some new catalogs in so we took a look, we ended up finding an ever better bed. It was a little more than we were expecting but they were more than willing to work with us. They were so friendly and honest & didn’t pressure us into ANYTHING. They have EVERYTHING you could possibly think of, I mean everything. And they were able to get it to us within a week. I would highly recommend them. We def. plan on going back. Five starts!

Far exceeded my expectations… If I could give Chris and his business six stars, I would. Great prices, amazing customer service, honesty, and a huge catalogue of options. I don’t have a ton of experience with furniture places, but I don’t need to go anywhere else because I’m sticking with Furniture Xpress in Henderson. Can’t recommend highly enough!

Sending a BIG shout out to Chris for an AMAZING shopping experience. I highly recommend Furniture Xpress! He was patient as we searched book after book until finding the prefect compliments to our home. He was not only professional, but also personable and fun to work with. The furniture arrived in a matter of days and was even more beautiful in person!!! Service is a key component in the sales arena, and Chris exceeded our expectations. His staff/​delivery people were also prompt and friendly. I will definitely be doing future business here for years to come.

This place is amazing! I went there with my kids to take a look around and they were so welcoming. People forget that the customers should be valued but they put me and my family first. The customer service is unbelievable to say the least. I won’t be going anywhere else for my furniture for awhile. So if you want affordable and quality furniture this is the place for you. They still believe the customer is always right.

Very excellent customer service! Hospitable and friendly staff! They are really great at accommodating your desired furniture choices and budgets! They also have a wide variety of designs and colors to choose from. Definitely coming back for more furniture!

Great customer service :) went to 4 different furniture stores before we stumbled upon this one. We came in and was welcomed very nicely. They have catalogs where you can order basically anything you want. The prices are low and reasonable. They offered us water, and even food/​snacks while browsing their catalogs.