Las Vegas Foot and Ankle Center

Don’t pay attention to the negative reviews this place was awesome they got me in on short notice and manage my pain right away I’ll take Dr Tilton over my regular doctor any day thanks again you guys were great!!!

I am a healthcare professional myself and ironically enough don’t have the best insurance in town so it was difficult to get an appointment with a podiatrist. Not when it came to Las Vegas foot and ankle! They got me in right away!
When I arrived on the various visits I had I always received professional and courteous care with maybe a 2 minute wait… Yes 2 minutes! Unheard of in our world :)
Nurses and front desk were very polite. and I can’t say enough about Dr Tilton. I had a Morton’s neuroma that was bothering me for months. he gave me injections and I was cured. Awesome! They also made an amazing pair of orthotics for me that were also quite amazing.
I highly recommend Dr Tilton and his team for all your podiatry needs. In a town where quality healthcare is lacking these guys go above and beyond to make their patients happy!
Way to go guys!

I saw Dr. Tilton for about a year for a painful bone spur in my left foot. He is very easy to talk to and obviously very knowledgable. Eventually we had to schedule surgery and it went as well as I could’ve hoped for. He mentioned that he excels at surgery and the proof is in the results. My foot hasn’t bothered me in months and I went back to work after only a few days. My girlfriend now sees him for her own issues and I tell her to tell him hi from me. Thanks Dr!

Dr. Reed permanently fixed my ingrown toenails that had been bothering me for years. I highly Recommend Dr. Reed.

Would give them zero stars if I could. Agree 110% with the other two reviewers who had bad experiences here. This office sent me to COLLECTIONS for a bill that I never received. I only found out that they had sent me to collections when I called to make an appointment months after my initial appointment. Never received a bill, never was contacted by the collections agency even. I now have a black mark on my credit report until the year 2019 for a bill I never received.
To top it off, their office staff and management was EXTREMELY rude. I have NEVER in my life not paid a bill on time. I was harassed by their staff and treated like garbage. They insisted they had called me about the bill and had sent a paper bill, neither of which is true. It makes me livid just thinking about it.
I would hope the doctors wise up and get a clue about how their office staff is treating their patients, but clearly their main concern is making money. I can only hope that these clearly unethical business practices come to light sooner rather than later and no other innocent people are hurt financially by this office.

If you are looking for friendly customer service then this is NOT the office for you. The visit with the doctor was just okay (not great, but not bad either). However, when I received a bill for a «no call no show» that I had no idea I had an appointment for, I was met with an extremely rude and inflexible billing officer.
I asked for forgiveness of the fee, because I had only been to the office once and was obviously confused. She responded rudely by saying, «Well you signed the paper, so you owe us the money.» Again I tried to explain that I honestly had no idea I had an appointment and if I did I would have been there. She continued with, «I have heard every excuse in the book!» At this point I was completely offended by her rude demeanor. Being a high school teacher for thirteen years I too have heard every excuse in the book. However, the difference between Veronica (billing lady) and me is that I also have the ability to be flexible, compassionate, and take each situation into account before I make a decision. There is a fine line between consistency and stubbornness, and I believe Veronica crossed that line. She was rude, inflexible, and condescending.
As a professional I thought the doctor would like to know how his office staff talks to customers. I was sadly mistaken. I sent him a letter explaining the situation and asked for a response. All I got was notification from my bank that they cashed my check. I have been to many doctors in my days, and I NEVER «no called no showed,» nor ever was treated as badly by a billing officer treated me at Las Vegas Foot and Ankle.
If you have foot or ankle problems, I strongly recommend you go elsewhere in Henderson! The office is more about their bottom line than your needs or situations.

I was directed to this office and specifically Dr. Reed by a raving recommendation by a friend that had a successful bunionectomy. I was looking forward to finding a new podiatrist and I had a wonderful experience! My visit was prompted by a toenail that had experienced extreme trauma and needed removal. From my consultation to the procedure (done in one visit), Dr. Reed was friendly, professional, and comforting — everything I look for in a doctor. It’s been almost a year since the procedure and my nail has grown back normally and its as if nothing happened. And now I am back for another consultation and look forward to another great experience. I highly recommend Dr. Reed for all your foot and ankle needs! FYI, they take Aetna and United Healthcare.

First of all let me state that this review is not based on the physicians in this office.
I am eternally grateful for the excellent care I received from my doctor. He is probably the best foot surgeon bar none.
My beef is with the office practices.
You know what they say about a bad experience… and let me introduce myself as a squeaky wheel.
I am posting this review so that others can be aware and protect themselves so they do not have to find themselves in the same predicament that I did.
When I woke up and couldn’t walk on October 2^nd of last year. I found that my life was dramatically altered. I had gone to the emergency room and told that I had a sprain… (how do you do that sleeping?) (don’t worry St Rose will get a Unilocal too!!) So by Wednesday when bedrest and percocet did not help me to be able to walk again… I called my friend who’s husband is a doctor to see who she would suggest as a foot specialist … she and I both went on my insurance’s website CIGNA. Where we found that this doctor’s office was a preferred provider … BONUS!
They could get me in that day! DOUBLE BONUS!
When I got to the office, they took my insurance information, Had me fill out forms and then I waited to see the doctor.
After my visit, when I checked out I was told «You are all good we will see you in two weeks after your bedrest»
I figured this was because I had already met my out of pocket expense with the emergency room visit.
Two weeks later– when still not walking surgery was scheduled .
I again checked out asked abouta copay and was told. nope have a good day!
Surgery scheduled and also post ops scheduled.
I had my surgery. Then a week later I had my first post op visit.
I checked out and again no copay –Suh-​weeeet! I was loving my insurance! Meeting your out of pocket expense rocks!
I had two other post op visits — when at the last one I was told.
«hmm you have a balance. you might want to start paying on this.»
Me: Balance … why is that I met my out of pocket expense.
Office– Well we are not a preferred provider.
Me What are YOU talking about I found you listed under preferred providers from my insurance and everytime I have come in you haven’t said one thing.
you are telling me this AFTER I have surgery.
Office– well you can appeal it with Cigna —
My sister was silently fuming beside me — since she had to drive me to all of my doctors visits since i couldn’t walk.
Don’t you think you should have said something prior to her surgery? Like the first visit when she saw you?
Office — we aren’t sure what happened with that.
Me — err ok well I wil definitely be appealing.
I went home and checked Cigna’s website and conveniently … the doctor and his office were conveniently no longer on the website.
Convenient!
I quickly called Cigna and got the appeal process and just as quickly wrote a letter requesting an appeal.
Months pass by. I receive NO bill from the doctor and no denial of appeal from my insurance.
When I get a knock at my door and am being told that I am being sued for 1200.00. For charges from Las Vegas Food and ankle.
Errr WTH?
I am at this point shaking I am so angry.
I was told that in the state of nevada that you do not have to get a bill. a bill is a courtesy. and that it is the patients responsibility to see if they hyave a balance.
are you kidding me with that?
NOPE!
I am paying the bill which Iwould have no problem paying if it had not been for the fact that I asked EVERY single time I went in if there was a copay … or anyting I needed to do… I was told at every sing turn NO there is no bill you are all good… Until that last doctors visit.
I feel that the office staff has a responsibility to let the patient know if they have changed their status with an insurance company because patients go in trusting that the office will not steer them wrong and that they are there to help the patient understand what coverages apply to their office.
I used to be a secretary for a OB/​GYN practice and believe me I discussed insurance and whether a patient was covered or not covered EVERY single visit.
I honestly have never felt so … deceived.
So do I recommend the doctors. SURE. but enter the office at your own risk you could come out paying… more than you expect!