Ya know what you’re getting from McDonald’s as they have perfected their uniform menu items across all locations… But this McDonald’s seems to screw up my drink order EVERY time in the drive thru. I order a large Dr Pepper and I always get a coke… or a diet something. It’s been 4 for 4 since I’ve been keeping track. I get it, we all make mistakes, but every time?! It just happened again today. I not need to make a mental note to take a sip of my drink before I pull away. Thanks Obama.
Erica C.
Rating des Ortes: 1 Henderson, NV
All i wanted was some ice cream and they never have it!!! How does every other one have freaking ice cream except this one. It’s the stupidest thing I’ve ever heard!!!
Devon K.
Rating des Ortes: 1 Everett, WA
This café is not a safe place for studying or getting any business work done. Do not come here if you plan on staying longer than a half hour — even as a paying customer. Today, while studying material for medical school, I was kicked out and asked not to come back. Apparently, I was there for too long. In my experience, Café and free wi-fi is to attract students/business persons to come, buy their product, study/work, and buy more product. The owner has informed me that no customer, paying or not, is allowed to stay at their facility for longer than a half hour. The owner also informed me that my family was not to use the PlayPlace for longer than a half hour — even if we made purchases every half hour. If you plan on studying/working, go to to another café. I stay at the Starbuck’s across the street for hours on end and it seems to «fit with their business plan». Of course, I nor my fellow students, have ever had a problem in any other café/restaurant that advertises free wi-fi. According to the owner, this is always bad business. For the business owner’s «education»;
. Applicable to «McCafe»
Des B.
Rating des Ortes: 3 Las Vegas, NV
This McDonalds is not too bad, sometimes it’s hit & miss here. The experiences I’ve had with customer service was ok and a few times they’ve messed up on my order but was gladly able to fix the issues. The location of the drive thru is horrible, they could have designed it better with a crammed small parking lot it makes for an inconvenience wait while cars are trying to maneuver around you just to exit the parking lot.
Thomas H.
Rating des Ortes: 2 Colorado City, TX
I take my gfs son here pretty often but I Hate it due to the fact that the only people that actually work in this establishment are the elderly maintenance gentleman and one fairly old woman behind the counter. I mean I get it right first job fast food handler and you don’t get paid much. But come on how many times can you screw up a burger when they post on the board what should and should not be on it! I want to cut them some slack but it is on every dang visit and that is just unacceptable. If they can’t jack it seems them packing plenty of kids looking to work find some that will actually put some effort into something I think we all agree on can’t really be that difficult. Or just keep being terrible what do I know you are all over the planet after all.
Andrew L.
Rating des Ortes: 4 Las Vegas, NV
You know I don’t write reviews for fast food but I probably should. I mean they are people too and small business owners as well. I come here every now and then during lunch from classes. It is what it is. It’s McDonald’s. Recently I tried the grilled chicken and it was pretty good. I supersized it for $ 1 more. Yes, that’s right I did the unthinkable and anachronistic ritual of supersizing! Then again I am a buck fifty and 5’7. I can supersize all I want technically. But I only get fries or go to MCD once in a while. More often for a cold drink in summer than eat the food. But this place is clean. It has lots of comfortable tables. The employees are cheery, clean, and hard working. So they should be commended for that. This location looks like a franchisee location. But I have no complaints. Once time some dumb kids took their bikes inside and a mother scolded them and forced them to take their bikes back outside so I can see that families come here as well. So for fast food, this is a good location that I’ve enjoyed coming to through the years even though I don’t live here on Horizon anyymore… not for quite a few years.
Laney A.
Rating des Ortes: 1 Henderson, NV
Very unprofessional, a lot of «uhhhss and umms» at the speaker. I practically screamed at the speaker and they still can’t hear me?! The window isn’t any better, no personality, short & just plain rude!
Teri W.
Rating des Ortes: 3 Henderson, NV
I could have sworn that I wrote a review for this McD’s already. Oh well, here it goes. It’s McDonald’s, what can I say? This location recently went through a major overhaul and has been completely remodeled. Surprisingly, they handled it well. For awhile the drive thru was totally closed, then the lobby was closed, then both were closed. They moved quickly and everything is now completed. I’ve not ever been in the lobby, so I can’t comment on that — but the drive through is nice. It now has 2 lanes for ordering, which eases some of the congestion and back up that happens at this location. The staff I have encountered have always been friendly(considering) and I’ve not ever had any issues with my food. I try and stay away from here as much as possible, but it’s super convenient if I’m in a rush and starving.
Kalei K.
Rating des Ortes: 2 Las Vegas, NV
Quite possibly the slowest McDonald’s to exist. They take forever to give out the orders no matter what time of day it is. The line is always long inside and out and it doesn’t seem very sanitary. Because it’s so convenient, I’ll still go here but, they need to improve on their speed.
Lauren S.
Rating des Ortes: 3 Henderson, NV
I asked them NO meat on my breakfast brisket and it was repeted to the person makin it. and when I got it there was becon on it. but eggs were good n fresh
Kathy W.
Rating des Ortes: 1 Tustin, CA
The credit card system is down and they don’t tell you until you get up to order. So than you are stuck in line to pull through.
Barbara C.
Rating des Ortes: 1 Henderson, NV
shit ! It took 25 minutes to get my food at 12:30 in the afternoon on Friday the 11th. I’m not going back
Tina G.
Rating des Ortes: 1 Las Vegas, NV
On two separate occasions my husband and I brought our kids here for some happy meals and play time and there was some kind of spit or snot in my drink the first time and some kind of spit or snot in two of my three kids drinks the second time. I ALWAYS look before any of us drink from any fast food and thank goodness I do! I will never take my kids there again and I don’t advise anyone go to that location. We are sending a letter to corporate.
Amanda S.
Rating des Ortes: 3 Las Vegas, NV
I used to live on this side of town and would come here once in awhile. Back then, the service was alright. I had to wait once in awhile at the front because the drive through was backed up. And they would get my order right. Today, when I stopped for a quick bite to eat before class, I went through the drive through and was surprised that the line wasn’t too crazy. I ordered a McDouble, no pickles, medium french fries and a large sweet tea. Paid & got my food — awesome quickness. BUT when I got to school and started to eat — my cheese burger had pickles. Not only did it have pickles, it had the receipt that said«(1) McDouble; NO pickles.» And my sweet tea was watered down and not so sweet, more like bland. Also, my french fries was thrown in the bag & practically poured out of the little holder. Really McDonald’s? We’re going to lower our food services because we have an updated drive through terminal? Just because I go through drive through, does not mean you RUSH me through. I like my food to be made to order. Thanks.
Ashley A.
Rating des Ortes: 2 Henderson, NV
I just came back from here. The drive thru was crazy, of course because of the time(1130). There was a young employee setting up an umbrella and a sign. He was the ONLY one who was nice, which you would think, in this heat, he would be a little snappy. The other two employees I greeted, said«hello» to, asked them how they were. No response. Unreal. But my order was right.
Georgette K.
Rating des Ortes: 3 Henderson, NV
I’ve been to many Mcdonald around the valley and I always order the same thing. I like the large sugar-free vanilla ice coffee with 4 Splenda. Only this location is consistent and it alway taste good. I told that to the girl at the window and she said, we try! I guess that means the rest of them don’t. Good job!
Harmony N.
Rating des Ortes: 3 Henderson, NV
This Mcdonalds has drastically improved since they put in the new drive-thru system. I used to have to pull around front everyday and wait extra time for food or coffee. The only real issue I have is that their specialty coffee is never consistent. It tastes different everytime!
Paul W.
Rating des Ortes: 3 Las Vegas, NV
Vague memories of stopping in after a get together with friends but had the wrappers(w/buns cause I eat no bread) and a crumpled up receipt. Mickey D’s the processed hamburger version of Starbucks. As my brother once told me, «It’s better to eat S%&# then not eat anything at all.»
Jen N.
Rating des Ortes: 4 Henderson, NV
Ate breakfast on a Saturday morning. The drive-thru was crazy busy! We went inside, and got our food quickly and efficiently. Quality was good, and the lobby was clean. As good as it gets for McDonald’s grub!
Leizel Y.
Rating des Ortes: 1 Henderson, NV
The reason why the 1-star… ALWAYS getting our orders wrong OR missing something in our orders!!! Unfortunately, it’s the closest to my house & whenever we wanna get a quick bite to eat on our way home from where ever we are, this McD’s is just on the way. There are some workers that are really nice & then theres the ones that don’t even acknowledge that you’re even there @ the drive thru window for who knows how long! On top of waiting &NO greeting… somethings missing in my bag! I normally just do the drive thru’s here. Never ate in here yet so I have no idea how the service is in there. I’ve noticed though, they go through a lotta new workers. My hubby on MANY occasions would have a messy ass burger. I mean it literally looks like they slapped on all the meat & cheese like they did it w/a blindfold & don’t even wrap the burgers nicely w/the wrapper. Enough to pick up the burger out of the bag &ALL the contents of that burger falls right out! WTH!!! I strongly suggest when coming to this location… CHECKYOURORDER before driving away when going through drive thru. I do even if there’s a long line @ the drive thru window.