PT’s

Used to love this place. I used to stop here at least 4 – 5 days a week and dump 50 – 200 in the machines daily.
The manager Shannon has a bad attitude, and she goes thru bar tenders and Asst mgrs all the time as no one can stand her! I have heard it for the last 3 yrs. I finally gave up when even being a regular that spends a lot, it takes 20 mins to get a drink. And even if your playing Shannon has told the bartenders only one drink for every $ 100 you play. That’s not company policy but hers. She had lost me and many others business as she is just outright rude. We tried B.A.R. (Born and raised) down the street and it it our new hangout. Drinks within 2 – 3 mins of sitting and a new drink brought before you even finish your old one. PT’s corporate needs to really look at this location and the management!!!

This a nice bar. But the bartender Shannon ruins it. Plays 80’s pop all night such as boy George and pep shop boys. Forget asking her a question she gets mad and pretty much kicks you out (places bill in front of you rudely) want to sit at the bar?, not at a machine, even if it’s dead she’ll make you move. Oh you just dropped 100 bucks, too bad you are not playing anymore. I have tried a few times to give this lady a chance due to niceness of bar and location but I’ll go to pts down the street rob is way nicer, Shannon ruined it for me. It’s a shame, bar has great potential. Pts off 10 940 s Eastern.

I love this PT’s. The bartenders, especially Shannon, always make me (and everyone else) feel welcome, and the drinks are always good. I just wish I could win at Keno every time I’m there, but that’s a totally separate issue!

PT’s at spring mnt and arville has to be the worse of them all… it took 20 minutes for the chubby bartender to acknowledge me, and it wasnt even busy, she just keep walking by me like i was invisible, and when she finally got my beer, it was the wrong size and the wrong beer… will definately not going back there…

I always say that PT’s are Vegas’s equivalent of Starbucks on the East Coast — there’s one on every corner. This is an older PT’s, but it’s very nice and clean. The bartenders are friendly and attentive. I like this location as it has a cozy, neighborhood bar feel. And it’s never crowded. Otherwise, yeah, it’s your standard PT’s. It’s not all that much different from the one down the block or the other one up the block.

No reason to go here when you have places like Black Mountain Grill, Shakespeare’s, Village Pub, Hooters, and even 052. At least the bar tenders take care of you there… this place used to be OK back in day… now…it’s like «hey money or GTFO!

If i could give this place negative stars i would. The only reason i am giving them one star is because Unilocal is making me.
Absolutely the worse service I’ve had the misfortune of experiencing. I am guessing that management or whoever runs his bar doesnt read these reviews because Shannon is the glaring problem with thos bar. The reviews are in, and they need to let her go. Maybe because she has massive breats that they keep her here. But i came to rhis bar for beer burgrs and the game and i didnt get any of that. The nba playo#s were on and i asjed for her to turn the channel from the silently playing FOX news to the game. She didnt. What she did do was walk around the bar with the remote and who knows what else shoved i her cleavage as if she wee smuggling it thru immigtation. I am sure at some point everything in this bar has made ita way on there.
She didnt greet us when we came in. There were maybe 8 other patrons in the bar when we came in. A couple walked in before us. They had their drinks and were well into their evening before she even made it over to me. It took her 10 minutes to even start pouring our beers, and when she got to mine the keg ran out half way through the pour. She said for me to «start» with that one implying that once the keg was changed
be geting topped up or at least a new beer. Well when the keg dinally was changed she poured a beer and took it over… to a guy who had just walked in. I never got my beer.
We ordered food. Yes I know, we should have left by that juncture, but we were hungry. We were already there and just wanted some food after work. It took us 15 mins to have someone take our order, and when we finally did they took 2 of our orders and left before our 3^rd friend could order. It was so rude that we thought it was a joke… it wasn’t, and nobody found it remotely humorous.
We asked for place settings from the woman who brought our fod as well as the bartender. They never came. After about 5 mins i walked to the other side of the bar where she had been hiding. I asked again for place settings for our now cold food. She glanced up at me, said nothing, then looked back down at the computer screen that she was smooshing numbers into. Finally after a few minutes waiting i just reached over the bar to grab them. for myself. She came over and snapped, «I was going to get those.» Yeah, sure like our beers, food, orders, or any form acceptable service.
Never, ever, ever would I even think of setting foot in that place. And they will never see another dollar
. and i suggest that you boycott this place as well until they let Susana go and change the serving culture of this bar. Our dollars are our voices. Use
speak to the owners that this is UNACCEPTABLE
I’m writing this on my phone and im not going to bother to spell check it. …thats how little effort inwas shown, right back atcha.

Remedys is better. Walked in and the place was dead! After looking at us several times a blonde bartender finally came over.7 min into seating by bar. Ordered drinks. waited another 13 min before she came back to give us menus, still no drinks. Took us another 4 min to decide to just leave. I’d rather spend more time driving down eastern to remedys then to waste my day and money on a place with zero customer service. How come there’s only ever 1 or 2 people working at a time? Must not get busy, and now I know why… Sierra gold on warm springs is the same. We went there a week later to try it out. Never going to a PT’S franchise again.

I really wish I could give this place zero stars! But since I can’t, I’ll say that one star is for the food because it is the only thing that’s worth mentioning. I went here with my best friend for a quick girl’s night out and the drinks were terrible. Shannon was our bartender/​waitress and the poor lady can’t make drinks to save her life. We left after paying our bill and said maybe she was having a bad night, so we’ll try again another time since we live so close.
Today was the day for that 2^nd chance… maybe Shannon has a bad night every night because today was worse than the last time. My drink was so bad, I sent it back and asked for it to be remade. When she brought back, it was just as bad as before so I left the whole drink on the table (the 1^st drink was practically full also). When she brought the bill, she had charged me for 2 drinks. Absolutely not, you see this whole drink in front of you and you know you took almost another full drink away because I was not happy with them. So why are you charging me for two drinks???
My friend ordered a drink and hers wasnt too bad so she was going to order another one since it was happy hour, but Shannon deliberately did not come back to the table until 701p (when happy hour was over). We had our food and it was all pretty much gone with no service to see how it was, if anything was needed. Nothing! Was she busy, NOPE! There were only 3 other ppl in the place. It’s practically a ghost town in there. That’s how I know it was deliberate.
Also when I ordered my food, I informed her that the last time I was there, I was charged for sweet potato fries but didn’t get them. I didn’t fret last time over the $ 2, but I did mention it because I wanted to be sure I received them this time. Do you think she was friendly and offered to take the extra $ 2 off this order for her mistake last time??? Nope!
So will I ever go back to this PTs that is close to my home, yes I will. For chicken only (because it was very good) but not at all for drinks! We are now here at Winchells and my Long Island Iced Tea is amazing. Thank you Jasmine for setting this night right Shannon, come down here and take some lessons on customer service AND bartending!

A bit of a painful star rating, the place used to better until new management took over. Since the management the good quality has decreased, the staff are not very talkative, and service is slower. Food is average bar food, they have a pool table but over all your best bet is to by pass this bar and travel down the road a bit.

Very clean, comfortable bar. Great food and the day bartender Melissa is a lot of fun. Kinda hidden in the plaza but worth looking for.

Hidden on the corner of Eastern & Sun Ridge this pt’s is a nice place to relax & enjoy some food & drinks. Come see Josh at night, great bartender.

Always great service, has never been too crowded and they have drink specials.

Cheap drinks at happy hour!
$ 3 any well drinks, what a deal! Come and get wasted!

I live nearby this one and have gone in a few times. It never gets any better. Once I ordered chicken and waffles. They gave me one crusty frozen waffle and two dinky pieces of stauffer’s frozen chicken and a plastic cup with cold syrup in it. Another time my wife ordered a lemon drop. The indifferent bartender gave her an unchilled shot with no sugar or lemon wedge and charged us eight bucks for it. That same night we had probably 3 big beers a piece, some shots, and split some mozzarella sticks. We also each lost $ 20 on the machines. Our bill for drinks and food even though we were playing, and part of the time was happy hour, was about $ 80. So did we have $ 120 worth of fun? Nope. The message I got was clear: «We don’t care about your business, give us your money and leave.»

I agree with Brian. This PT Pub needs to advertise more.
This is the best one by far. They are located just behind Village Pub, on Eastern and Sunridge Heights, kind of hidden, but a great place!
They also have a Great pizza and happy hour special.
We can buy a pizza and 2 drinks for $ 13.00 during 4pm and 7pm.
The waitress is a sweetheart, but bored, because it is so slow.
There is another PT Gold just 2 blocks away, that is full of smoke, and very noisy, behind St. Rose Sienna Hospital, that is always packed, because they advertise.
Come on PT PUB, advertise! Don’t go out of business, we love you.

Cant remember exactly which location I went to but they are all over the fricken place it seems so I am sure they are about the same no matter the location. As one person put it, a PTs is a PTs is a PTs. Anyways, went to Vegas 4^th of July weekend 2011 to visit a friend. We were going to see Ralphie May the night I got there so my friend took me to PT’s for a bite to eat before the show since this place was close to the casino and it was supposed to be «fast.» Although the waitress was nice, I am pretty sure she forgot about us after she dropped off our food cause we waited around forever for her to refill drinks and just to get our check. PTs is a smoking bar also so if you hate the smell of cigarette smoke, you should not come here. Also, because of this, children (under 18 that is) are not allowed in this bar/​restaurant.
No for the food, my friend ordered a chicken sammich which she said was really dry and the chicken was overcooked. I ordered the BLTA which was ok but the bread was toasted to the point of being difficult to bite into and it cut up the roof of my mouth. I was not impressed
PT’s is one of those places that is on every corner in LV it seems and I am not sure why. Maybe they have awesome drinks and drink specials or something because I can’t honestly see how there would be such a demand to warrant having so many locations when judging by my experience, this place was crap. The extra star is simply because the atmosphere was clean, our waitress friendly (although still kinda sucky), big water cups so we didnt have to wait for as many refills, and I remember the fries being decent. Other than that, I don’t think I will ever understand the appeal of PT’s from investors willing to open so many freakin locations!

Not the best bar, but bartenders were super nice and hooked it up :)

Yes, I am a fan. Maybe even a super fan. I have now been to this specific PT’s on Eastern and St. Rose and had an excellent experience.
When I first arrived I was alone and the bartender immediately came over to me even though I had zero makeup on and glasses. Major points for that. He was friendly and told me about their Golden Rewards Club which I was instantly sold on. Half off pizza and booze from 3p-​7p. This made my Ginger Ale-​Vodkas under $ 4 a piece. Which the bartender stayed on top of. But the star of this show was the freakin pizza. I must say I haven’t stopped thinking about it. On Facebook I might put myself in a relationship (not open) with the Gilroy Pizza from Pt’s. A perfectly crisp thin crust with Zesty garlic ranch sauce, cheese, pepperoni, Italian sausage, mushroom and diced tomatoes. It was the bomb!!! I had a moment with this pizza and almost ate the entire pie on my own. Even if you are not a drinker go just for this pie. The bathrooms and bar area were spotless and two thumbs up for the service. The reason it gets a four is because I am not huge on the red plastic cups used as ashtrays and the smoking in general. Sorry smokers, but smoking is so 1989. Yes, I will be back for the pie and the booze this week!!!

This review is actually for my visits to the Horizon Ridge/​Horizon Drive location, I couldn’t find a Unilocal listing for it.
PTs has been serving the Vegas Valley since 1982. This hometown bar/​restaurant has been consistently popular ever since, and tons of properties have popped up all across the area.
First and foremost, I have to say I am surprised at the atmosphere of this place. It is quite elaborately decorated, plus there are TVs all over the wall so that you can watch newscasts and sporting events alike. Perhaps the best thing about this place is that they have a huge, enclosing glass wall, complete with door, separating the restaurant from the bar area. That is an ingenious idea, and I wish more restaurants would follow their example.
The menu is larger and more diverse than you would expect. The place carries tons of dishes, including a number of monthly «special» items. I have tried numerous entrees here, and don’t really recall ever eating something I didn’t like. The Mardi Gras Chicken Breast is to die for, and the Zookie (a fresh-​baked cookie piled up with ice cream and chocolate syrup) is simply amazing.
However, I was VERY disappointed to see that the place doesn’t carry shakes. Given their ice cream-​based desert items, I don’t see how much harder it would be to make these.
If such great food items and good, separated atmosphere, then why only a 3-​star rating? Two main reasons:
1) Even when the place is practically dead, the table tops are always dirty. It’s pretty sad when I have to come in with my family to eat and choose the «least dirty» booth to sit in.
2) The service is VERY SLOW. There are friendly employees here who recognize us when we visit, and I appreciate that. But they just aren’t around enough — don’t know if this is a staffing issue or what. When my dad asks me to go to the bar to get him another beer because the server is taking too long, that’s the first sign that the service is too slow.
PT’s has good food and a better atmosphere than you would expect. I only wish the service and restaurant cleanliness were up to snuff. If you want a quick dining experience with decent food, though, you’ve come to the right place.
UPDATE: My opinion of this place has gone down severely for two reasons:
1) They have taken all soup off their menu. You’ve got to be kidding. I get sick and tired of seeing places do this, and now PTs can be added to that list.
2) Happy hour ends at 7. We got there at least 5 minutes before 7, and the server didn’t get to us until after 7 because they are all incompetent and slow. And they REFUSED TO HONOR HAPPY HOUR, even though WE WERE THERE ON TIME. The server said some BS about the computer changing after 7. If that’s the problem, just ring up every other drink! It isn’t rocket science!