Pueblo Medical Imaging

Had appointment for 1200 pm for open MRI. They verified the appointment five days ago four different times. This morning they call and said the machine was not working and would I go to the Jeffrey location at 1 pm instead. Arrived at Jeffrey location to find out there is no open MRI at that location. They sent me back to Green Valley location saying machine working now. Arrived at Green Valley and they said there was no appointment today, but for Wednesday.
They went ahead and checked me in. Waited two hours and finally got my chance, only to find out from the tech operating the open MRI that the machine had been working all day with no problems. He agreed that someone had lied to me. Also, every person there I had to deal with kept asking me if the scan was for my knee, when it was for my left shoulder.
Very lousy medical imaging place when they take a person’s medical issues unprofessionally. Hope to never return to them for anything if I have anything to do with it.

I had an appointment for an MRI on October 16, 2015 and the experience was terrible. The MRI Tech named Leo was rude and aggressive towards me and continually kept interrupting me when I was answering his questions. He seemed annoyed that I was taking time from his rest period. I finally asked him politely «why are you giving me a hard time» and he responded in an aggressive manner that I was giving him a hard time. That was enough for me and I walked out without doing the MRI. Leo seemed happy that he now could get back to his rest period reading his magazine. This place is so unprofessional. I will never return.

Forget what I wrote earlier. The front desk receptionist lied to me! She assured me they accepted my insurance… today I get a bill for almost $ 300!!! Also, they refused to work with my secondary insurance to at least lower this payment. Lazy useless liars and cheats.
Never going back to that place again.

Avoid this place. unorganized is an under statement made an appointment a week in advance after an hour still waiting to get in. Absolutely ridiculous, places like this should never be running behind.

Don’t trust them to read your X-​rays!!! The radiologist missed a big break in the major bone in my foot when I came in. He said he even took a loop to the X-​ray and didn’t see anything.
I was still in a lot of pain after a couple weeks of icing and rest, so I went to Dr Jodi Politz at Mountain Podiatry. She X-​rayed it and the break was clear as day! If I can see the break ~ the radiologist should too!!! I would have healed, so much quicker if it was found and treated correctly in the first place. Never again!

If you ever visit a Podiatrist for a foot injury, they will usually send you to a specialist to have a CAT scan or MRI, or sometimes both. When my Podiatrist, Dr. Conan Parke diagnosed my left foot just last week the standard x-​ray showed what looks like a heel joint problem. It was obvious that I would have to go for a CAT scan to help the Doctor decide if I will need surgery or another method to cure my left foot. So, Dr. Conan Parke initiated a visit to Pueblo imaging to have a CAT scan.
What is a CAT scan? The CAT scan is a special x-​ray procedure that produces these cross-​section images of the human body. The CAT scan is the best of modern technology that utilizes both the x-​ray and computer. The CAT scan is advantageous for showing organ tear and injury, broken bones. The issue with foot sufferers is that the MRI is the better technology for showing soft tissue and tendon problems.
Pueblo Imaging is a reputable diagnostic imaging medical service in the Las Vegas Valley. Their mission statement reads:
«To provide quality diagnostic imaging and interventional services to the Las Vegas Valley, seeking to be the provider of choice to our patients and referring physician.»
Pueblo Imaging currently operates four centers in the Las Vegas Valley. Owing to the fact that Pebble Marketplace is a home away from home, I chose this location for the CAT scan of my left foot.
Yesterday’s appointment was for 12 pm. When I made the appointment they told me to be there at 11:45 to fill out the paperwork. I arrived beforehand to fill the paperwork. It was after 12 pm that she would call me to fill the paperwork. No sweat! When I visit a doctor, I understand that it is impossible to be precise with the schedule. This is somebody’s health and not an In N Out Burger that is slowing the wait time. When I am in a doctor’s office I expect an upbeat office. They were friendly here and I just got into the boom I was reading as I delayed time.
When you visit Pueblo Imaging they expect most people to have the copay ready. With my insurance, Aetna I will pay what the insurance company doesn’t. After a few electric signatures, I waited for the radiologist.
Time passes and the radiologist sees me. He asks me why I’m here and how long I had this problem. I thought that my Doctor filled them in on what happened. After giving the radiologist the details he set me up at the CAT scan machine.
The CAT scan machine reminds me of something in Tomorrow land. I sat on a comfortable bench that elevated up and into and out of the doughnut x-​ray machine that illuminated numbers. Because it was my foot the only thing that left my body was my left sneaker. The procedure seemed to take less than five minutes. The whole time I was alone while the radiologist took the pictures in the other room. I understand that if there had been a problem they would call out instructions on the intercom just like a record producer would do in a recording studio.
After the procedure he asked me if I had trauma to my foot. I said not as far as I know of. Then he said something similar to the tune that the CAT scan will help find out what is wrong. They gave me their word that they will send the images to my Doctor and that I could see the images in 72 hours. It looks like these images will tell an interesting story that could play a big part in my life on February 2 when I return to the Podiatrist.

I had scheduled 3 different types of xrays. Mammogram, knees and lower lumbar. I got there 10 minutes before appointment time, and 20 minutes later I was called to the back receptionist to deal with payment. While sitting facing the lady, she had phoned my insurance company and was told me responsibility was $ 25 and I promptly paid it. I waited about 10 more minutes for mammo, and the other xrays followed about 10 minutes later. Today I got a bill for $ 25 from Pueblo. I don’t know why considering they called my insurance company in my presence and told me owed $ 25 yet I get another bill in the mail today. As far as the 3 stars, I did wait a while, but the most annoying thing is the bill today. When I was there on my appointment day they had carte blanche with my credit card, so Monday my time will be wasted trying to figure out who screwed up. Not me, either Pueblo or my insurance company.
Also, parking was very difficult. I am handicapped and there were 2 spots, but a very long hike to their entrance in 107 temps.