Not one complaint about this restaurant. We were hestitant to order because of reviews but glad we did. My mom got this huge cheeseburger. She loved every bite. I got this chicken dish which was stuffed with something yummy. I really enjoyed our food. We were staying in hotel so went down to order but then decide to eat in hotel outside court versus resturant.
Ally N.
Rating des Ortes: 5 Las Vegas, NV
Loves this place. It was really delicious and the service was wonderful. We went here twice during our stay, one night we ordered food off the menu and we also did the breakfast buffet. The buffet choice is just enough, however I do believe it’s overpriced because of the small selection of items for the buffet. I can understand that price for a big buffet but not a little room of food. But it was delicious. The salads were the only part of our meal we didn’t like.: they put way too much dressing. None of us ate our salads and the salad is my favorite part. We got the buffalo wings as an appetizer for us… They r a must and very delicious! The salmon was good and the bacon crusted ribs are amazing!!! Very expensive but worth it for the food(not the buffet) took some pics!
Jose C.
Rating des Ortes: 3 Las Vegas, NV
Staying at the Westin you would expect this place to be a bit pricey. Had to send the chicken back since it was undercooked. But my burger was pretty good. Tomato soup was pretty damn good though. We decided to take dessert up to our room so ordered the chocolate lava cake. Waiter came out with a big box, how disappointing when we opened up the box. MAYBE a serving for one. How underwhelming. Don’t think I’ll be back again for the prices and what I was given. Waiter Alejandro was really nice though.
Sergey B.
Rating des Ortes: 1 Chandler, AZ
We’re staying in west in for the weekend. Was looking for a place to have dinner with the kids. Ordered the ultimate burger, Cesar salad with chicken, chicken soup and mac and cheese for kids. The burger is huge, 3 or 4 patties, all of them were overcooked and it was very dry. The salad was okay, nothing special. Mac and cheese was somewhat plain too. The soup was not that great either. Definitely would not be going back again.
Jennifer S.
Rating des Ortes: 5 Lancaster, CA
My daughter & I really enjoyed a peaceful mommy/daughter date here. The decorations are lovely, in the Moroccan theme of the hotel, the service was great. They made my daughter feel like a princess, she wanted to leave the review so I am writing this on her behalf. The food was fresh & good; I’m not sure what people would have to complain about. It was open, it was clean and we got good service. This is a heck of a lot more than what you typically get from a hotel restaurant. My daughter says — «This place is good, fancy and yummy!»
Evan L.
Rating des Ortes: 4 Henderson, NV
The Westin hotel is close to where I live and my wife and I go here often. Were married at The Westin as well and Rick’s also provided the catering for our wedding. Although no one knew that, the food was a hit as we knew it would be. I’d say Rick’s is best for breakfast or brunch. We typically order off the menu vs the breakfast buffet although we’ve had the buffet and it’s fine. I’ve found the service to be best for breakfast and lunch and not so much for dinner. Dinner service has honestly disappointed us and it’s not a one time thing. I’m not sure why it would be different but the level of service and attention for dinner is close to awful. The food is very good across the board and reasonably priced. Great atmosphere and semi view as well.
Jeff S.
Rating des Ortes: 3 San Diego, CA
A-Okay. Granted that I can only speak for the buffet in which they had had an all you can eat pasta/pizza deal going on during my stay. It was primarily thin crust pizza, 2 types of pasta, salad bar and dessert area for $ 14.99. mind you this was not gourmet anything but it was definitely good enough to go back for seconds and maybe even thirds. Part of me now wishes that I would have opted for the regular menu but I’m a sucker for a selection and trying everything. They offered a beer option for an additional up-charge($ 5 if I remember Correctly) but it was limited to only one Sam Adams beer. So I passed. The Arabesque Lounge had a better beer selection and was only a few feet away anyway. The actual buffet area was rather small but the dining room was fairly large, clean and had a very nice atmosphere to it. The staff was fairly friendly too which always makes things easier. Rick’s probably wouldn’t be my first pick for dining if it wasn’t practically the only option but it is good enough when in a pinch. I wasn’t disappointed with my stay but I definitely wasn’t blown away by the value or options of the place. You kind of have to expect these kinds of things from hotel dining option. So it’s A-Okay. I’d probably do it again if in the same situation.
Amber O.
Rating des Ortes: 4 Marysville, WA
The food was great and they give large portions! We had the carved turkey sandwich and the bleu cheese burger with sweet potato fries. We just got the food to go but as much contact as we had, everyone seemed really nice and friendly. Ate the breakfast buffet and it was delicious but too expensive. There’s no way I could eat anything close to $ 20 worth of breakfast food by myself. Thankfully my daughter ate free.
Jeni H.
Rating des Ortes: 5 Studio City, CA
We’ve eaten here a few times during our Westin stays. Great breakfast buffet,(abt $ 20 per person) includes a custom omelette station, lots of fruit and yogurt choices, and of course the good old American breakfast favs; eggs, biscuit and egg sandwiches, French toast, bacon and potatoes. Of course there are the tiny little donuts & cupcakes disguised as muffins too ;) Breakfast buffet goes until 12 noon– yay! The hostess and servers here are always super friendly and helpful. Our latest waiter was from Hawaii and probably the most personable server we’ve ever had. Such a sweetheart and never let our glasses go empty or let the plates pile up– definitely on top of everything! A very nice, elegant café with stylish touches. The atmosphere is lively but not loud. Lots of seating available so there’s very little wait, if any. Love the view with all the French doors looking out over the landscaped pool area. There’s also outdoor seating for when the weather is suitable.
Melissa V.
Rating des Ortes: 4 Henderson, NV
Decent food when other options are scarce. Stayed one night at the Westin(Sunday-Monday). I was really looking forward to trying Marssa, their Asian fusion /Seafood restaurant, but it’s closed on Sundays and Mondays. Just my luck right? Started out my staycation a little peeved. My first meal at Rick’s was during dinner time. After looking at the menu, which is conveniently outside the entrance, I still had no idea what I wanted. It was basic. Salads, soups, sandwiches, burgers, flatbreads, and some other entrees. I was not in the mood to leave the property either and venture into Hendertucky. The hostess was super sweet and helpful and suggested the flatbread with mushrooms and beef tenderloin. It was yummy! Tender beef, lots and lots of mushrooms. Great sauce. My second meal was the breakfast buffet, which was included in my stay. Normally, it’s priced ~$ 20. A bit pricey and not worth it unless it’s included in your stay. I honestly enjoyed the breakfast buffet. It’s not gourmet or anything special, but I liked the variety of food offered. There’s an omelette station, scrambled eggs, bacon, sausage, potatoes, pancakes, cereals, oatmeal, fruits, pastries, yogurt, and cottage cheese. The cooks at the omelette station can make you over easy eggs, which is what I got. I found out 2.5 plates later that they make waffles! I totally missed out on the waffles. Instead I had pancakes with boysenberry syrup. Yummy syrup, but sucky pancakes. This is not one of those places you make a special trip out here for.
Noe C.
Rating des Ortes: 4 Palm Springs, CA
Great variety of fruit and pastries! Yummy omelettes and good service. Enjoying our last minute getaway at Westin.
Kelsey H.
Rating des Ortes: 2 San Francisco, CA
Just got back to my room after breakfast at Ricks. I expected the food to be ok, it is pretty hard to screw up breakfast. John was my server, was super sweet. I ordered the three egg omelet with spinach, tomatoes and cheese, and fruit. The menu also says it comes with toast. John did not write my order down, I almost called him out on that, but I didn’t so this is probably my fault. I was brought an omelet with spinach, cheese and mushrooms. Again, I like mushrooms, so I guess it wasn’t *that* big of a deal. When I asked John about the toast, he told me «When you ordered the omelet, the system did not prompt me to inquire about toast.» I also was not about to pay extra for toast, so needless to say, I never got my toast. Servers should KNOW their menu, and write down the orders for accuracy :(
Cherish L.
Rating des Ortes: 5 Spring Valley, CA
The dinner buffet was great! Dessert was delicious! Staff was well trained! Price was a little high but the food made up for it. Nice dinning area.
DeAnn P.
Rating des Ortes: 1 Las Vegas, NV
We used to love driving out to Lake Las Vegas for breakfast, so when family came to town we made sure to bring the out, bragging about the wonderful food. But then we had to apologize once we found out that there were so many changes made to this place. The eggs are not fresh from the shell, basically the same eggs they serve at Holiday Inn for FREE!!! And the toast was served before we even received out plates. The butter was frozen, so we couldn’t spread it on the toast & then we had to hurry to eat the toast before it got cold. 100% Disappointed and will NOT be back because the manager didn’t care & basically told us if we don’t like it, we don’t have to eat here. AWESOMECUSTOMERSERVICESKILLS!
Mark H.
Rating des Ortes: 5 Hayden, ID
Again like others, not sure why the negative reviews. I ate here three times while staying at the Weston and the place was busy and I couldn’t have asked for a better experience. Staff, very helpful and polite. Food was really good overall. Every restaurant has its bad days and such. In two of the three cases the manager was running about helping his staff, greeting guests and making sure it was all good. Perhaps a while back they had a bad run but fixed things?! I think you are safe to give this a try. Breakfast is great! For lunch/dinner…finally…someone that knows how to make a Ruben!!!
Flo M.
Rating des Ortes: 4 Las Vegas, NV
Since we stayed at Westin Lake Las Vegas using the Nevada Rate, American Breakfast Buffet for two people was included during our stay. I believe there are other packages that offered this special so check the website and Groupon. We were seated promptly, which we loved cause we were starving! :) As we sat down, our server immediately offered orange juice and coffee and then brought us ice cold waters. Lovely first impression! The buffet itself was a simple set-up. I know some people here said it was underwhelming or disappointing and I completely disagree. I prefer quality over quantity so I appreciated having just the right amount of breakfast essentials rather than a huge array of food, which I won’t have room to eat anyway. I opted for scrambled eggs, breakfast potatoes, bacon, sausage, french toast, buttered croissant, cereal, waffle(made to order) and fresh fruits. Other items I didn’t eat because I was stuffed were bread and bagels to toast, a variety of pastries, oatmeal, cream of wheat, hard boiled egg, ham and cheese scramble and omelettes(made to order). It’s comparable to other breakfast/brunch buffets I’ve been to and it’s pretty decent for the amount of food available. Of course it isn’t like Las Vegas strip buffets so don’t expect that at all. But my overall experience was great! The price would be around $ 20/person if it’s not included in your hotel stay but this place has other items on their menu besides the buffet. Other than the food, I also loved the service. All the servers were so kind and sweet. Definitely made my morning!
Nikolaus M.
Rating des Ortes: 2 Pacific Heights, San Francisco, CA
We stayed 5 nights at the Westin and had the breakfast buffet included. I will give the hotel 5 stars but the food was terrible. Only the omelet was fresh, everything else was of poor quality. Asking $ 21 regular for the breakfast is a joke. The pastries were old and from Costco, no sliced meets or cheese, overcooked and badly seasoned hot dishes and no selection of bread(only dry toast or two kind of bagels). The one star is for the friendly staff and the nice ambiance. I can just recommend to book your stay w/o breakfast. It’s not worth the money. If you want a decent breakfast go to the hilton next door. It’s the same price and 5 star quality.
Michelle C.
Rating des Ortes: 4 Las Vegas, NV
I had the breakfast buffet. The food wasn’t amazing, but pretty good. They have an omelette bar, fresh waffles, the sausage was so good, yummy pastries, orange juice and coffee include. Our server, Ellie was so sweet. The reason this place isn’t getting more stars. The hostesses weren’t very friendly, certainly not very professional. It was a very simple place, very casual.
Tiff L.
Rating des Ortes: 4 Toronto, Canada
Not sure why this place doesn’t have more decent reviews, but being stuck in this resort for three days for a conference, Rick’s Café is the only place to eat. There’s nothing around the resort that’s walking distance, so this is your best bet if you’re staying at the Westin. The breakfast buffet has plenty of options for the price — there’s an omelette(made to order) and waffle station, various pastries, scrambled eggs, sausages, fresh fruit, oatmeal and more. I’ve also tried their a la carte breakfast and my favorite is their breakfast burrito — it kept me full all day, the portions are enormous! For dinner, my absolute favorite is their burger — it’s gonna get messy, but it’s so delicious! The buns are lightly toasted, and the the patty is soft and full of flavor. For appetizer, I recommend their potato chip nachos — they are like Ms. Vicky’s chips drizzled with cheese and ground beef sprinkles. my mouth waters just thinking about them. The service was very attentive and our server got to know us after three days — They have a good sense of humor and checks on our table constantly to make sure everything was smooth sailing. Too bad Rick’s Café is located in the Westin resort, otherwise I would definitely return!
Matthew K.
Rating des Ortes: 5 Brentwood, Los Angeles, CA
Come on people… I just finished reading all of your reviews. You are at a mid-range hotel, so set your expectations accordingly. Admittedly I came on a slow night, but the food and service were absolutely terrific. Very fresh Ingredients and everything came out perfectly. The chicken sandwich was tasty(Excellent focaccia) and the french fries had a McDonald’sesque level of perfection. Come here with low expectations and enjoy the ride.