Smith’s

Great experience!
Store was very crowded. Always a good sign to see that many customers. The store seemed very clean and organized.
Got what I needed no problem and was able to get into a line that moved very fast. They had several counters open for business which is what I love!
Great store!

They have done a lot to this store over the last year or so, its more inviting, better looking and better quality stuff, clearly a lot of attention and thought has been put into this business and generally we like to come here.
That said and the reason for only to stars is that the the never features like the deli are staffed with the most abhorrent lazy staff with zero sense of urgency, time and tome again we attempt to buy something and literally have to give up because the wait is simply to long and zero service is given, i am leaving this after standing in front fro over 15 min and the numbers not moving while 7 or more employees are just gallivanting around with no acknowledgment not attempt to speed up anything.
This is just not good enough.

Shopped here for awhile now and the employees are very friendly, sweet.
I love the newer renovations — clean layout of merchandise, food and displays.
I love ordering fresh meat from the deli section and this location has plenty of different varieties of Boar’s Head meat and cheeses. Deli staff is very friendly, fast. Offer great suggestions too!
Great location with a Starbucks located inside Smiths. You can also walk to Starbucks store just about 3 minutes away.
Very convenient. Great staff. Keep it up!

Oh you fancy huh? That’s exactly what this Smith’s is! The store is modern, very clean and smelled good.
Right when you walk in, you are greeted with a huge, I mean huge selection of flowers on your left and a massive produce section on your right. I mean, I’ve never been so amazed by a grocery store until now. Everything looked so fresh. The thing that separates this Smiths from the other locations I’ve been to in the past is their wine area. It wasn’t just an aisle like usual. It was like a little boutique area for wine. I also liked that they had a section to buy nuts and dried fruit in bulk. Shelves were stocked and I was able to get my everything I came in for. The employees I came in contact with were helpful and went out of their way to help me.
I just recently moved closer to this location, so this will now be my go-​to Smiths. And an added bonus, there’s a Starbucks inside!!!

This is for the PHARMACY ONLY. The grocery store staff is very good, efficient friendly etc… The PHARMACY closed a few minutes early today. They knew I’d be back to pick up my prescriptions, & when I saw the lights turn off, I ran to the pick up area & begged them to let me pick up my stuff. They wouldn’t even come out of the back office they were hiding in. I could hear them moving, see their clock on the wall & it wasn’t 6PM yet! This is really embarrassing & disappointing. I need my medicine, & now have to arrive late to work tomorrow so I can pick up my meds 1^st. I’m really sad about this & it kind of affects my entire view of the store. Which used to be excellent. In closing, store staff is great, but the Pharmacy made a surprisingly unprofessional choice & I hope they put more thought into closing early next time.
NOTE: If management reads these, this occurred on ¹²⁄₀₆. I turned my scripts in @ 5:15pm & returned @ 5:55. Pls check cameras to verify. :(

I enjoy shopping at this location. There’s usually a great selection of products. I had the BEST service from a cashier named Kimberlee yesterday. When checking out I had forgot that I needed tomatoes. Out loud I said «shoot!» She said, «did you forget something?» I told her and told me to go ahead and get it. A kind gesture as small as that truly stood out to me.
On the other end, the deli was kind of a hot mess yesterday to say the least. There was no communication among the staff and it was like a three ring circus. Stressful to even watch.
There is also a Starbucks inside which is always a nice treat on the way out!

Nice grocery store, but Linda at Starbucks is another story. To get more points, I wanted to buy my drinks separately. She gave me an attitude that was completely uncalled for. Am I taking her money? Does this effect her in anyway? I’ve never been to a Starbucks that had a problem with that. The first time I was like okay whatever, but again? Not only that, but she was rushing me. There wasn’t even anyone there. Won’t go to this Starbucks every again if she’s there. I don’t need her ruining my morning.

Very friendly staff and decent selection of organic produce. They also have cheapest prices organic chicken and organic ground turkey; wish they had organic eggs as well.

Our favorite local grocery store! I have nothing but high compliments for this regular stop of mine.
The store is clean, well organized, well stocked & if you cannot find something, just ask any employee — they know where everything is!
The employees are professional, upbeat, and don’t be surprised if you know each one by name after a few visits.
Shopping is actually a joy when I visit this Smiths location. Prices aren’t always the lowest, but overall for freshness, quality and service, I’m shopping Smiths!

Another Smiths location can put a smile on my face.
Located off of Eastern and Horizon Ridge, it’s easy to spot in the busy shopping area. The parking is somewhat hectic since there are so many places to shop or eat in this plaza. The store has an open feel. Its clean and organized like other Smiths stores.
My regular place was out of my favorite organic items. Luckily they were fully stocked being it was on sale. The employees here are more than happy to help you find what you’re looking for. The girl who helped us was so friendly and knew the store like the back of her hand.
I’m so happy this location keeps their items stocked and ready.

The stocking crew during the evening hours have always been extremely rude and unresponsive. I spoke with a store manager during daytime hours regarding the issue and he was completely indifferent to my concerns.
Total visits during past 2 years? 100 or more
Total visits during past 3 months? 4
Am trying to avoid this store whenever possible.

I shop here weekly and have for 8 years. I hope this review gets read by management at Smith’s because it’s my thoughts over the years of being a loyal customer.
Pros–
The meat selection at the meat counter is wonderful. Ellie and Bridges are both great assets and help you select the meat and are always spot on when eyeing weight requested.
The store is generally very neat and even with great turnover, it’s well stocked.
They have made vast improvements in organic selection and it is so appreciated.
For the most part the veteran clerks are fast and efficient.
Cons–
The shopping cart return is in the front and center, 20 feet from the door. Being 8 months pregnant, this is something that bothers me more these days because I want to do the right thing and return my cart but it is as far to return it and it is to walk back in the store. They could be better placed.
I have to ask EVERY SINGLE TIME for the raw meat to be bagged separate from deli meat/​fresh produce. I lay it out and separate in on the conveyer belt but once it gets scanned, the same issue occurs every single time. This should be standard. Its a shame that I have to ask or rebag my own items. When I spoke with a manager about this after learning my raw chicken juice had leaked onto fruit, and cheese packaging, I was told that they all go through training and should know this.
I hope they can work on this.

This pharmacy is a joke. I want to run in & get my prescription and there’s always a line with people each with a 5 minute problem. My prescription is sitting on the shelf. I want to run in and out. Can’t these problem people be helped on the side while another staff member rings me up?!!

Smiths is a great store the bakery here is phenominal but as often as i come in i always see a clerk and her name is Amanda now i asked for several items in courses of time but they seem to of taken a back seat one day i came in and i knew the cake i picked could be writen on she denyed it could and pointed me to baking supplies to do it my self ever since i been seeing her she seems to not know know what she is doing as the rest of her co workers seem to throw out twice the effort it seems and i seen her deny service to not me but some one else cause she was on her phone. the rest of the bakery team fantastic but i swear these two people a amanda and Karen seem to have there heads im the clouds and amanda either didnt care or she loved to mess with her phone more then caring for pating customers.

Have been shopping at Smiths for a few years only because my boyfriend did. I was previously an Albertson’s shopper. Recently within the last four months on 4 separate occasions we were over charged with our deli meat and cheese purchases. On each occasion we purchased Private Select brand products and were charged for Boar’s Head products. After the third time, I can no longer assume it is a mistake. It is a scam and I warn all shoppers to review their deli shopped items before hitting the check outs. Unfortunately the last time, I was shopping with my sister-​in-​law and mother-​in-​law and was not paying attention to what was given to me. I Do NOT think I should have to pay attention about the meat I grabbed from the deli.
SMITHS will not get away with it again. Just FYI —
This is the 89 052 Henderson store. Stay Away!!!

This review is based upon my most recent experience. I was very disappointed with the cleanliness of the store. Specifically the hot chicken and sides section. I picked up some mashed potatoes and the bottom of the container was covered in potato. The mac and cheese lid was cracked and there was bbq sauce on the tray. The bread slicer was extremely dirty as well.
Also the chicken looked gross, almost like they had cheaper cuts than usual. Normally I am very happy shopping here but I may have to try one of their other locations if this quality continues.

This smiths never has anyone available to you when you need them. Unfortunately it’s the closest to the house.
What upset me the most was the fact that I felt like I was being beyond rushed. I haven’t coupons in a while and as I was making my purchases the extremely impatient cashier named Elizabeth made me feel so uncomfortable during my purchase that I left behind half of my items.
I was with my daughter as Elizabeth would tell me how to use my coupons and not allow me to gather my things the way I wished to arrange them. Keep in mind that no one was behind me cause they closed the lane. When you are grocery shopping the last thing you want to do is be rushed.

I like the fact that Smith’s has great looking & fresh veggies. They carry organic which I like to buy @ times due to the better taste, esp. the grapes. They also have a fabulous selection of meats & seafood compared to Walmart (where I do my grocery shopping). I like that this location is open 24hours & they have Redbox rentals, actually 2 Redbox’s inside their store.
Their prices do run a little on the expensive side compares to other grocery stores but I will shop here every once in awhile when I want some of their produce, meats, something quick for dinner or a few items I may need. Smiths is great for these things!
Now…I must say I was a little disappointed in my visit tonight. I’m not a big fan of the self check outs. I actually can’t stand them & will go through a cashiers lane but for some reason there were no other lanes open but the self check outs & only two. I always have a problem with them. As I was scanning my items the machine kept telling me they were sending over someone to assist me when I never requested it nor had an issue scanning the items. Then it kept telling me to put my groceries back on the table where the shopping bags were… well I was running out of room in my bags & room on the bag counter so I had to start putting my bags in my cart. Luckily the computer let me keep on working & ignore it. Odd thing is there wasn’t even any Smith’s employees around nearby or @ the front of the store to come & assist me if I did need help. While shopping I did see a few Smith’s employees who actually either said hi to me and/​or asked me how I was doing.
What I found a little disturbing & disgusting is the over weight male employee outside the front entrance of the store smoking a stinky butt! As we all know smoking is bad for you, even more when your over weight but as an employee of the store he nor anyone else should be standing right out front where myself & others have to walk by him & smell it & be exposed to it. It doesn’t make him & even more Smith’s look good! Some people are allergic to cig smoke or just can’t stand it. It’s rude to be hanging out @ the front entrance enjoying your dirty habit & exposing others to it who want to enter or exit the store. I also was a little surprised to see him using the plant potters that were out front FOR SALE as an ashtray to put his cigarette out on. Really guy??? People don’t want to buy a pot planter with dirty, stinky cigarettes ashes on! Also as I was returning my shopping cart back into the store I didn’t see him head towards the bathroom to wash his hands either… Eweeeee

I come here for their Butter Croissant. It’s so yummy. A dozen for $ 5.49. You can’t beat that.

Very clean and organized Smiths so far. No complaints at all since they dont have crazy aisles and messy floors.
Staff is very helpful. I know it’s their job to make sure that we get everything that we need as customers but these people go above and beyond.
Fast checkout. Awesome! I hate hate hate waiting in long ass lines so this is a big plus. It’s so weird that it hasnt gotten busier since albertsons next door closed last month. Oh well, im just glad theres not too many people.
So far, i love it!