Solar Screens by LotsMart

Treated me like an idiot over the phone, kept interrupting me to yell at his empolyees.

Miscommunication about how many windows with screens were being done. Did offer to come back out and add an additional screen (and charge me an additional & $ 140.00…which After I argued said he wouldn’t charge) but then the screen didn’t fit because it was never measured during the first consultation and he asked me if I wanted to pay for one that did?!? What? I thought we already had this conversation over the phone. I finally gave up and paid for the ones that were done. Having him collect the screens that were done to prove my point and send him on his way wasn’t worth the hassle in the end. I Paid $ 600.00 (with a **discount**) for 4 screens. After talking to my (deployed) husband I realized we had a lower quote through the guy that did our plantation shutters by almost $ 100.00 so we weren’t really getting a *deal*. I had already committed to the screens so didn’t want to back out. The guy was friendly and I don’t think he meant to for the confusion to happen and probably meant well but overall, I’d say this was a less than average business transaction/​experience. I do like the screens that were done, I just hate the hassle of having to repeat myself several times and still not being understood, and then feeling scammed at the end. I think if I had to do over, I’d probably have gone with another company. Oh well. Not the worst I’ve experienced just not good or great.