U.S. Bank

This is for the Anthem Branch — 10 565 S Eastern Ave, Henderson, NV 89 052
Most of the people are great at this location. However, they have had a change in their second tier manager and the new one there is very unprofessional. She left 4 customers standing in line, took another teller with her and they just left the area to go in the back office, with money on the table no less. Her being flustered was so noticeable, it became a topic of conversation among folks waiting about her behavior. Rude, not knowledgeable, not ready for the job.

I love this bank. I have several accounts with them including a small business checking account which is totally free. All of my accounts are free, one of them requires a minimum balance. I have had a few fraudulent incidents happen on my accounts and US bank took care of it quickly and with ease. I do wish there were a few more in town.

I HATE US Bank!!! They try to squeeze me for every single fee they can. I have auto deposit on 2 accounts plua a savings and a car loan for over 4 years and still they want to charge me $ 10.25 a month for a maint. fee! Makes me crazy!!! A small amount but are you kidding me? And then when you call they have excuses adn packges to discuss and want to upsel you on this and that and never resolves my problem. This is why I have a savings and checking at Wells Fargo as well — and they are no better — fees fees fees — no incentive for moving to another bank. And I have learned it’s to no advatage to have all your banking at one bank. I think I will check out a credit union.

Remember when you were a kid and you’d go to the bank with your parents and the teller would give you candy because you didn’t scream like a banshee while waiting in line for 15 minutes? Well, if you take your kid to this particular bank, the kid won’t have time to scream; there’s literally no lines. Ever.
That’s what I like about this bank — they have their stuff together and whip people in and out in a quick minute. I doubt I’ve ever been in there longer than 15 minutes, except the time I opened the account. It helps that it’s relatively close to my house.
The tellers are friendly and actually remember what I do for my paychecks. It’s a bit weird when there’s actual customer service (aka, they remember who you are) because, well, there’s not a lot of that these days.
This isn’t an ING account so you’re going to get basically nothing in interest, but the account works fine for checking. I love that I had the option to NOT have over drafting (it will just automatically decline the transaction) which I don’t think I was ever asked when I used to bank with Washington Mutual/​Chase. I’ve never spent so low that I’m in fear of over drafting, but I think it’s a really great feature that they offer and I like that I opted to have my transaction automatically decline should that happen.
I’m happy with the bank, the only thing I really dislike is that I signed up to not get statements in the mail to save on paper, and I still get loan, credit card and air line mile ads from them — defeating the point of saving paper.
Overall, I like US Bank and will stay with them for checking, and put savings into silver (aka, not into a bank account.)