Loyal Termite & Pest Control

There were insects in our porch roof and I was worried they were termites so I had Loyal Termite come out. (they were rated very highly on Angie’s List) Tony came out and checked the whole house and crawl space and looked at our porch. No termites or carpenter ants anywhere. (just harmless tiny ants) It would have been so easy for him to say the insects were harming my porch and charge us to treat it but he was honest and charged us nothing to come out. So happy. Thank you Tony!!! My mind is at ease.

I have been using Loyal for years and have nothing but great things to say about them. Any time I call them they are there within 24 hours. I always have used them since I bought my house and when our contract with a different company came up for renewal at my job we switched to Loyal and could not be happier. Lorenzo is our tech at home and work and he is fantastic– always happy and smiling which is good to see. I would highly recommend Loyal for all of your pest needs.

So bad… Gave wrong information in inspection. Don’t use them. I saw some holes on my new hardwood floor at the corner of my newly constructed house. My buyer agent Sarah Bice recommended them to me. I called them for inspection. They charge 75 for inspection I told them I am going to pay for the inspection fee. The guy named Tony was very reluctant to come over and see because they know I would talk to the builder and have builder fix it. However, I did tell them I would pay for the fee. He showed up later than scheduled time and took a brief look at the holes. The he told me it was powder post beetles… God, it completely freaked me out since it is almost a brand new home and I spent more than 10k on the hardwood floor. If it has wood eating pests they are going to ruin my house. I called the builder so many times and they came pretty quickly. After inspection and testing we found it is nail holes!!! It’s been over 2 years since this happened and I can still remember they way Loyal Termite was talking to me, like I was trying to wasting them time and trying to take advantage of them… I hate this place!

We had great service from Gretchen! Listened to our concerns, and spent extra time teaching us how to prevent any bug problems. We live in a heavily wooded area, so bugs are a pain! Very professional and helpful.

Loyal Pest performed the termite inspection for the house before i bought it. They said they saw no signs of a current infestation. They were wrong, i just had a huge swarm of them.

Do not use them for bed bugs!!! They use chemical pesticides which don’t work and just spread the bugs around the house. Find someone who uses cryonite which kills them instantly. Loyal came 4 times and the bugs were still there, then they blamed us and still stuck me with the bill. The guy that I dealt with was rude and accusatory every time I talked to him. I’m an entomologist and he was talking to me like I was a moron who knew nothing about bugs. What a terrible experience! Find someone else!