Dermatology Associates of the Bay Area

I have been seeing Dr. Lin at the Hercules office for a few years. I was seeing another dermatologist there but felt that doctor was a bit indifferent to some of the minor skin issues I was having. I have not had that experience with Dr. Lin.
I am the type of patient who needs a strong, capable dermatologist. I have red hair and grew up in the Central Valley before damage from sun exposure was on the national radar. I get the care and attention I need from Dr. Lin.
I was having problems with long wait times earlier in 2015 but those issues have largely dissipated.

I have had a very good experience here in the past 6 months. My Primary Care doctor goes here and recommended his dermatologist (the practice is also in my Anthem plan). The wait was going to be months, but I could get in to see Dr. Lin a few days later. I’m glad I chose her. I’ve enjoyed working with her through all these months. She is excellent with novocaine and the stitches were «seamless», meaning well done and easy in and out. I find her thorough and pleasant to work with. And while the drive from Berkeley might sound long, it really isn’t. The office is beautiful and the support staff as nice as could be. They are all smiling and happy and gracious. And when Google maps failed me, one young woman stayed on the phone with me right up until I drove into the parking lot. All around, I am very pleased with this practice and recommend Dr. Lin.

Staff is incompetent! Wait time in lobby 15 minutes, wait time in examination room 10 minutes…35 minutes past appointment time! Doctor did not want to hear what we had to say… Just gave us the routine diagnoses … «Take two aspirins & come back in 2 weeks!» Lol. Cream she gave us made the situation worse!

I’m writing this review for two reasons: the first is that I saw Dr. Krasnoff for many years and have never thought to give my two cents and the second is that I recently starting going to their new Aesthetician, Berenize.
Dr. Krasnoff is thorough, and very, very good at what she does. I went to her for about 10 years and saw her every six months for a full body check. It was rare that I didn’t get cut on or burned on while there. I should insert here that I am a very fair-​skinned redhead who did a lot of stupid things in the sun as a kid. I had to change insurance a few years ago (thanks for the rate hikes ObamaCare) and I never appreciated her thoroughness till I had to go to Kaiser Dermatology. So I would like to express my appreciation for you Dr. K– you are one of the best!
With Berenize, I took advantage of a special light peel. I had never been to her before and she was amazing! She made me feel at ease, explained what she was doing and the results? AMAZING! I have another peel booked for 6 weeks out. THANK YOU Berenize!
BTW– she works on Saturdays… :)

If you like a long wait in reception and an even longer wait in the exam room then this is the place for you. I had a small rash under my right eye. When she did show up, the doctor (Lin) cut me off 30 seconds into explaining that I had over exfoliated, could it be infected? No. Allergy. She then promptly prescribed hydrocortisone, which the instructions told me to apply to my rectum. (insert old butt/​face joke here). I hope the girls in the office thought it was funny! I didn’t. Then she told me I must stop all products, makeup, deodorant, hair spray etc. I was going to have to come back and have a large number of potential alergins applied to my back which would then be covered with a sheet of plastic. I would not be able to use any grooming products and I should not sweat, (she never read my chart, my work is physical) because I would have to wear it without showering for 5 days. (Overkill?) The irritation cleared up fine. I have not been back.

I absolutly love the doctors in this office. Dr. Fisher has an amazing bed side manner. She knows her stuff. I had surgery to remove a couple of skin cancers on my face and she was vary good about hiding the scars. I have also had some wrinkle injections from Dr. Fisher and I look younger and perfectly natural. I am very please with the results. I would highly recomend Dr. Fisher.

I have not had to go here just yet but other members of my immediate family have. But because I’m the mom/​wife I make all the appointments and handle all the paperwork stuff for la familia so my review is strictly based on administrative thangs.
Excellent service!

Dr. Homa and his staff are the best I’ve encountered. They are professional compassionate persons who deeply care about their patients. They discovered a cancerous lesion on my face that every other Dr had brushed off as «don’t worry»; treated it immediately and effectively. I would trust Dr. Homa with my skin and refer anyone I encounter that needs a Dermatologist (including my wife) to him. They are simply the best out there.

I was treated by Dr. Krasnoff. She’s as competent and talented as they come. She is also very nice and knowledgeable about new techniques in dermatology, and she won’t sell you things you don’t need or give you treatments she knows won’t work. She fits the mold of «under sell and over-​perform.» Some of us want miracles to keep our faces beautiful and young. While we wait for a miracle, Dr. Krasnoff is among the best that’s out there. I would definitely recommend her, especially to people who are looking for someone to see regularly to help maintain a youthful appearance.

Tough to get an appointment, may result in escalated conditions.
Deskstaff cannot complete paperwork properly.
Rx for 2family members sent to different pharmacies, despite a discussion to send to the same one.
Too dependent on databases and tech communication, but the system is flawed and although they rely on it, they refuse to fix the errors. Sounds modern but is broken.
Resident doctors just out of school that are assigned patients so principal practitioners don’t have to see patients.
All doctors are very condescending, and discount patient concerns which when brought to other doctors for a second opinion, patient had been correct.
They try to sell you their creams (e.g., Sarna for $ 24 per 10oz bottle when Walmart sells the same for $ 10)
They spend little time with patient, do not wait for questions, yet waste a patients time correcting their own database where inconsist instructions were shown.
They are not logical in their operation.
Logical only to the point of wanting to push premium treatments not covered by ins.
They are not interested in treating patients, they only want to charge high prices.
The student resident doctor, Linn is a pompous bully and degrades patient confidence and self value.
What a bunch of greedy ninnies!

I had a good experience here. I had a mole on my eyelid and another in dermatologist in SF had quoted me $ 150 for the consultation $ 400 to remove it. I have no insurance so this was NOT gonna happen. Then I found this place and they charged me less than half of that and Dr. Homa did the consultation and removal in the same visit. The whole trip took me less than an hour. It is now two weeks later and my eyelid is almost completely healed and you would never have known there was ever a mole there. I would absolutely recommend this place and go there again if I need any other dermatology needs.

I’ve seen both of the doctors here. And both of them are equally as good in thier practice. Staff is very professional and polite. They are very good with last minute apts when you need them. So overall I’m a happy patient :)

My 7yr old son has had severe eczema since the he was 3 yrs old and we have seen 3 dermatologist through Kaiser the pediatric «Guru» at Kaiser Oakland and 2 other dermatologist at Kaiser Richmond. The treatment they offered was a 24hr doses of antihistamines, a stronger one at night to basically knock him out so he would not itch along with antibiotics for skin infections. My son’s case was so severe that we literally have not slept through the night since he was about 3yrs old. i would have to send him to school with bandaged wrists and bleeding wounds from where he had scratched himself so bad due to the severity of the itch-​scratch cycle of his condition… and then I was fortunate enought to find Dr. Eitan Homa here in Hercules. He is the first dermatologist that actually saw my child as an individual person unlike the doc’s at Kaiser. Dr. Homa took one look at my child and understood the severity of his condition. He immediately put a treatment plan in place of Light therapy and creams which began that day. That night my son slept 6hrs straight by day 3 he was sleeping through the night and OFF ALL ORAL MEDICATIONS. We have been seeing him for about 5 weeks now and my child looks like a different person. I think Dr. Homa is a Saint and feel so fortunate to have found him so close to home. I pay out of pocket and his prices are reasonable. His staff is professional and caring as is he. I can not say enough good things about Dr. Homa and I really hope my review helps others to seek him out! I will forever be grateful to his expertise; he has changed our lives.

This was my first time going to these doctors I was going to see the doctor due to a rash I had developed. As far as the location is concerned the location looked very nice. My appointment was at 2pm, once I got there within 5 minutes I was called where I was escorted into a doctors room where I was literally waiting for 40 minutes It was near 3pm. The doctors name was Hamas he apologized for being late which was an understatement he didn’t even offer me any type of an excuse which was even more annoying. He came into the office and asked what brought me in today I explained to him about my rash and he looked at it for 2 seconds and said that is called so and so and this cream will clean it right up and he began to walk towards the exit it was unbelievable he didn’t even tell me where I got it from how to prevent it or what it was due to. I asked the doctor for information about the rash and he answered no more than 2 of my questions about the rash in short reply as he made his exit to the door and said goodbye. The doctor basically left me with a mouth full of questions no answers and I was upset. The consultation must of lasted no more than 2 minutes I waited for 40 minutes in the consultation room 5 minutes in the waiting room a total of 47 minutes… Are you Serious!!! The doctor gave me the medicine to put on my rash and was charging me $ 20 for the cream I asked him for a prescription instead which my insurance would cover. I ended up paying $ 5 at Walgreens for the medicine he was over charging me for. I was looking at there website and they had really won me over especially with there words such as «state of the art», «skin care from experienced professionals» I guess I see the experience alright highly experienced in taking peoples money and quick to charge the insurance. Overall my experience with this office was horrible I can honestly tell you this will be the last time I go to this doctors office!!!

I cannot recommend this dermatology office; their billing practices are horrible. I just received a bill for a visit nearly a year ago! And when they billed my insurance, they submitted it twice so I was contacted by my insurance company about a duplicate claim. Seems like they are trying to scam the system or something. A similar thing happened to a friend of mine who went here. He got a bill like 6 months later, paid it and then kept getting collections and late notices even though he had paid his bill in full. He had to go in to the office in person all irate with his proofs of payments just to get it cleared up.
Regarding the doctor, I saw Dr. William Ting and he simply doesn’t listen. One of the things I wanted out of my visit was a prescription renewal for Retin-​A Micro, which I have been using for a few years due to acne. When I requested this, he said, «Oh, I’ll give you the same thing but a different name brand». Turns out the thing he prescribed was way more expensive and online research showed me that it is not as effective or proven so it’s probably some brand that he has stock in or something.