Debonair Cleaners

I was quoted $ 18 to tailor a shirt and $ 22 for a jacket. When I picked them up, they charged me $ 30 for each one. Please don’t support these con artists with your business.

$ 1 extra to launder French cuff shirts. I asked why that would cost extra and the manager just said «that’s just what they charge» — there’s nothing extra special about having to launder and press a French cuff shirt. Nothing. So I decided to take my business somewhere else.

They tried to rip me off! They wanted to charge me double the competitors cost to get ONE thing sewn onto a top! Then they wouldn’t give me my clothes back when I said take the patch off because I refuse to pay double the price especially over the price what I was quoted at drop off. They never called to update me and ask if it was okay and that it was going to cost more than they initially thought. NEVER going here again!

Dropped off 2 tops was told it would be no more than 6 $ each, on day of pickup it was 20 $ total. I then called around to 3 other places to find out what they charged and was quoted by each one of the three 4 $-6 $ per top. I will never use this store location again, and would not recommend it to anyone.

Customer service is horrible if not lacking all together. Was missing a shirt at pick up. No apologies, no offer to look for it just said to come later in the evening. Explained that I was going out of town and could not come back so they offered to call when they found it. No call and 2 weeks later went in to see if they found it. They did AND they charged me for the dry cleaning still. Decided to close my account and take my business elsewhere.

They do uniform pieces for 3.50 a piece. Just make sure you mention it. They are professional and quick.

AWFUL COMPANY! Horrible service! I’ve been with them for over a year and there have been SO many case of irresponsible oversights that I had to dump them. Their employees are just plain incompetent. The only reason I stayed with this overpriced piece of crap company was the convenience of having my items picked up and delivered. However, they often messed that up too, leaving my clothes at the front door all day and not picking up when they said they would. The delivery guy was a complete moron. Then they would come unannounced on Saturday morning to pick up clothes they were supposed to pick up the day before, while I was having breakfast with my family! They often did not actually CLEAN my clothes and I had to send many items backs. After the most recent service which had FOUR mistakes I had to dump these idiots. Do NOT pay these high prices because you will NOT see the service for that price. In fact, I’m sure I could clean the clothes better!

These guys are great. I was going to a cleaner by my house on Rose, and my clothes never seemed to come back clean. Found a coupon for these guys and decided to give them a shot (their shop is by my office). Great price, super fast turnaround and they even called to check it was okay to clean one item bc they were worried it might bleed. I’m so impressed. I will be bringing all my clothes here again. And relieved it wasn’t too pricy!

I started using Debonair Cleaners about 5 months ago since they are so convenient, and my daily stop at Starbucks makes it even easier. Everything was fine at first but something changed.
They advertise same-​day service if received by 10:00am but I always drop off around 7:30am. I don’t use same-​day unless I need the shirts for travel the next day, but now, for the third straight time they told me my shirts were not ready. «Can I come back before closing and get them?» «No, sorry, they won’t be ready until tomorrow.»
What a pain! I had to scramble to pack enough dress shirts for my trip. Now, you ask why do I keep going back if it has happened three times in a row? I try to give businesses the benefit of the doubt, like maybe short-​staff, vacations, mix-​ups but now I just think they are too busy. Well I’m going to help them out by not going there anymore. There are lots of dry cleaners around the area who will (hopefully) deliver on their advertised promises.

Good prices and drop off & pick up is super easy. Counter girls are quick & courteous. We could not make it to the store b/​4 closing & the driver had ledt so the gal dropped it off at our house on her way home from work.
Simple Alterations are ok.
I do not like the auto billing tho as it was sporadic although the manager said that has been fixed now.

Drycleaning is expensive and no better than any other place.
However, I do not recommend using their alterations service.
I brought in some pillows that I needed to basically have remade on a Thursday. Although there was an alterations set up, the person was not there so the counter helper estimated the price but explained to me that I needed to leave them so the seamstress could give me the exact price. She told me they would call me the next day and would be ready the next Wednesday. I did not hear from them so on Saturday I went in. They told me they had not heard from the alterations person. But now the counterperson (different than the first) explained that I shouldn’t expect them to let me know until Tuesday, the day before they were supposed to be done. I find this suspicious and I suspect they wait until the last minute to provide the real price believing that the customer has already invested almost an entire week and will agree to any price just to get it done. I was so annoyed that I went in today (Sunday) and told them to give me the pillows back. They’re supposed to give them back to me tomorrow and hopefully they will. I’d rather start all over again than deal with a disreputable business.