$1.99 Dry Clean

Wow, time for me to look elsewhere. I have gone here for years and years with tons of dry cleaning at least twice a month. Over the years, the quality has gone downhill, but I was overlooking the shirts being pressed with weird lines down sides (they redid when we brought it up) and random things here and there. Never had any major issues until this month. Recently brought in a dress shirt and it came back with a HUGE stain (we didn’t see until later in the week since it was in the middle of like 10 shirts on the hangers). Since it’s a dry cleaners, you’d think I’d be bringing stains in for them to clean instead of being home stains instead. Came back and the guy in charge blamed us and said it was a food stain and acted like he was doing me a favor to try to clean it again. Still refused to own up to the huge stain – what a way to do business folks. I’m sure they are going to continue having great business because of the pricing (not many in this immediate area) despite the piss poor customer service of the one guy in charge.

Quality has seemed to decline over the past fewyears. Clothes are not clean at times, minor stains remain. Although price has been raised, its still reasonable. No more same day service if you drop before 9, you have to pick it up next day. Oh and they do accept credit card.

I’m leaving this review with hopes of updating it to a much higher rating. I went to pick up 12 items today (within their 30 day pick up limit). Four of my Lilly Pulitzer Elsa style tops ($ 118 plus tax each) were MISSING. I waited for them to look in the store and they store kept asking me to leave because they were busy and needed more time to search. I agreed, and asked Nellie to sign a piece of paper stating I was attempting to pick up my clothing within their 30 day policy. She refused to do so. I was directed to call the manager George later in the day. I just called George, who immediately tried to tell me I was not picking them up within 30 days. This is what I was worried about when I was in the store. After talking with George, he agreed that they needed time to track down my clothes and I am within the 30 days, he said he misspoke. I’m truly hoping that they are honest and are able to find my clothing. If so, I will happily update this review immediately. I’ve been going here for eight years and have never had a problem, hoping for a happy ending.

I like the price and they are quick. They are also up front about when they can’t handle something like a multicolor layered dress I have. They recommended a place down the street for that. Right after work the line can be long but the price is right! I have had chats about The Caps and Nats and animé when it’s not crazy busy so haven’t had any issues with service! For me, this is a local business I am happy to support…

We came here for several years, but recently decided to switch. About a year ago we had an incident where we brought a suite jacket and dress shirt to be cleaned and when I picked them up and got them home I noticed that nearly all the buttons on both garments had been broken in half. Since I had a decent experience with them up to this point, I just sewed new buttons on and continued taking our clothes there since it was fairly inexpensive and convenient.
Over the past few months I noticed that the quality seemed to decline. I would bring clothes in and when I picked them up they still had lint on them and didn’t look clean. The final straw was that we recently got shirts back stained and dirtier than when we brought them (one with a huge blue stain on the collar and another with black smudges on the collar).
I give it 2 stars only for the low cost per piece, but would give it 1 for the fact that we have to replace 2 really expensive dress shirts.

My cream sweater was returned an ashy/​grey color and my only worn once sweater had a quarter sized hole in it. I attempted twice to speak to the owner about the issue but he was not on the premises either time nor did he return my calls. When I finally caught him, I was told that they did not cause the hole in the sweater… their machines only cut the fabric… I must have poked the hole in the sweater. Needless to say, the owner refused to take care of the problem. Avoid this business.

Ok. Got my shirt back and I’m impressed. Much much better with quality than the first time. They fixed the stain (that they put) on my shirt, and did a good job cleaning and pressing it. I’m pleasantly surprised. Four stars – make sure you hold them accountable and check your clothes!

Things were going well for the first several months of using this company. The price is so good that I overlooked minor mistakes here or there, re-​pressing items on occasion, after all I was saving $ 60+ a month. Unfortunately the quality of their work has taken a serious nose-​dive over the past 6 weeks or so. Entire orders were sloppy, shirts wrinkled badly, pants double-​creased. After bringing things back several times I have decided to look elsewhere for a new drycleaner.

What happened to make my review of this s***hole go from recommended to non-​recommended (hidden)??? Did the jerkwad complain, and you Unilocal losers just roll over?
If Unilocal makes arbitrary decisions about whose reviews stick and which ones don’t, then fuck Unilocal.no way is this bullshit objective and I don’t need this useless garbage if you feel like you need to censor honest reviews.

I’ve never had a problem at this place. They never lost anything, which is unusual for dry cleaning place you’ve been going to for the past four years. They also do very good alterations and in a timely manner. All the prices are very good. Stain removal is also done here but it’s hit and miss — oh well. One of the best neighborhood dry cleaners I’ve ever experienced.

0 stars for this place! Beware! I had a brand new pair of expensive pants destroyed here. They tried to say that they didn’t couldn’t have damaged them, despite it being new when I dropped it off. Save yourself the hassle and go somewhere else.

Update:
The clothes was not found, but the owner is a very sweet guy and we work something out to make everyone satisfied! Other than that good cleaners and stuff!
Original:
They lost my clothes and not calling me back. I dropped off about 10 items: coat, a couple of suites and pants. When I came back to pick it up, they gave me 10 pairs of man’s pants. On top of that they were trying to convince me that it’s mine and I need to take it. I had to raise my voice to prove them otherwise. Not only they can’t find over $ 1500 worth of woman closing, they are not even calling me back. Every time I reach them, they tell me that it’s a priority for them today and will call me back in a few hours. Two weeks later… No clothes and no call… The people are nice there, but it doesn’t replace the fact that everything is gone and I have almost no faith that it will be found.:(

If you don’t care how your garments may come out, you can go ahead and have them cleaned there. You will definitely get below the service for what you paid. I work late and by the time, they are about to close, I get off from work. I needed my garments the next very early in the morning and I was at their door at 8.01 pm to pick up my stuff. They said they can’t open the door. 8.01 pm and all I needed was to pick up my clothes which would not have taken more than a minute. If this is the customer satisfaction that they are after, then they are on the wrong track. I spent almost 200 $ there in 2 months and that was the attitude I got from them. Obviously, they don’t care about customer satisfaction because they know that they may have only lost 1 customer but what they don’t know is that whoever read this comment will be their loss as well.
There is no need to act like a government location by being so restrictive on the hours because they are not there to make business but as a civilian entity, this place needs my business and they are out there to please me in every way to get my business back again. This act is a sign that they don’t need my business and I will not be back at this location again. Plus, I will definitely discourage those who would consider to give their business to this location.

Just stay away from this place unless you want to be highly disappointed. Trust me, they don’t want your service. Thanks guy from this morning!

You indeed get what you pay for. I have used this place a few times and they have completely ruined at least half of the buttons on every single one of my shirts. I believe in investing in quality material, so they must be very careless to melt pieces of my buttons off. I have had enough and do not plan on going here ever again. As for stains, they don’t pay any attention or put any effort into cleaning them, even when you specify that you need spot treatment. Unless you really don’t care about your clothes, I highly recommend that you find another place to drop off your garments. Oh and don’t expect to see a smile on any of the employees faces either.

They haven’t messed up yet. And they do a fairly decent job. Although if I am really concerned about something, I take it to the cleaners near our house vs. a big volume place like this. They actually clean onsite instead of sending the items out like other low priced companies and I appreciate that this helps limit the risk of my items totally going missing.

I brought my dry-​cleaning here several years ago a few times. They’re pretty rough on clothes; I would find buttons missing, stains… all were there only after pickup, so I stopped going. I had a pillowcase with a broken zipper that needed to be repaired so I figured I’d try them again since I had it in my car already and I was driving right by. For one thing, replacing the zipper was $ 30 which seems a little steep. It costs about $ 15 – 25 for me to get clothes altered elsewhere, so I’m not sure why the $ 30. And they claimed that I owed them for prior service, from 3 years ago. I had a mind numbing conversation that lasted way too long trying to figure out how I could possibly owe them anything.
Me -«no I don’t»
Them -«yes you do»
Me -«how can I owe you if all services are pre-​paid?»
Them -«I don’t know, it (the computer) says you owe us»
Me -«maybe it’s an error, could you have made an error and charged someone else’s dry cleaning to my account?»
Them -«I don’t know, it says you owe us»
Anyways, it wasn’t very much, and I’d rather pay it than deal with going anywhere else at this point. I had my kids in the car and just wanted to go home. I will say it’s the last time I’ll bring anything there though.

Cash only.
Hours are convenient. I like being able to stop by after 5 and pick-​up until 8. Same day service is available if dropped off early.
Constantly busy. Especially lunch time and after 5.
So far I have not had any issues with my garments.
Located right off Elden Street and Carlisle Drive. Next to martial art school and spice market. Small parking lot.

This was my first time to this place and i will never go back. I had 2 shirts, a pant and a tie cleaned here. I specifically told them there was a stain on the tie and shirt, they did not get the stain out at all. On one shirt that had no stain, there was a large 3in diameter stain.
I went into the store to tell them the stain was not there before and the guy says, we don’t put stains on shirts. Did not admit to his fault at all, how does he know someone did not spill some chemicals on it, there ARE other employees who do the work. Ok lets give him the benefit of the doubt, the stain was on the front of the shirt in dead center, very blatant. How would you dry clean a shirt and leave it in there, you would think they would make sure your shirt is clean if they see a large stain like that.
Also both my shirts looked like they were ironed but the bottom of both shirts were all wrinkled up like an accordion. It must of been sitting on something, but isn’t this why have have hangers and all that hanger space to ensure this doesn’t happen.
I was very disappointed in this place and will not go again. Also i dont understand the high rating for this place when if you read others comments they say thins like…“generally there good” or even tho they make mistakes they fix it. I mistake is once in a while, rare, not frequent. That is not worth 4 stars to me.

They’re FAST and cheap. But they will ruin your clothes and do a poor job of cleaning them.