A La Carte Limousine

This transportation company blew me away. From the first phonecall for pricing with Elias, to confirmation e-​mails from Elias and Rick, to our wonderful driver Izzat, the professionalism was 100%. I needed transportation for a wine tour for 25 people and called a number of local transportation companies none of which had prices anywhere near as reasonable as this company. Our schedule for the tour (which I arranged) was very laid back and we didn’t have any specific timeframe for arriving or leaving our destinations. Izzat was extremely accommodating and told us he was there for us whenever we were ready. Our last stop of the tour was totally spontaneous and was going to put us over our 6 hour pre-​arranged time slot, so I asked Izzat if it would be alright to add one extra hour to our total trip. Again, Izzat was so warm and accommodating and said, «absolutely!» with a big smile. The day following our wine tour I received a bill in my e-​mail for the exact agreed upon price per hour (plus the extra hour) which was very nice. Overall a truly wonderful experience. With this kind of exceptional service, a la carte limo will always be my first choice for transportation!

We reserved a seven passenger SUV for transportation to the Notre Dame v. Navy game at Fed Ex Field. Because of changing circumstances we had to change the reservation several times and each change was mad effortlessly and without any complaint. A brand new black Suburban with a great driver picked us up at the scheduled time and place and delivered us back to the Monaco Hotel after the game safe and sound. Terrific experience.

I purchased the 5hr tour with a Groupon. The bus seemed nice and my party had a good time, but I feel there could have been some better communication and more to offer in their winery tour package. As some people have mentioned in reviews, the wineries were surprised that a large group of people show up at once, which I noticed with our tour. This is what you basically get with the tour — Transportation, nothing else. If you just want a ride to 3 wineries, then take the wine tour. If you are expecting more, don’t waste your money and just dive to the wineries that they visit on your own.

The Living Social deal for a chauffeured wine tour was not honored as advertised. Over the last year, I’ve repeatedly emailed the company trying to set up a tour as advertised and have been told that either the tour was leaving from Reston Town Center (when West Falls Church was the only advertised location — adding Reston Town Center then limits the company’s ability to go to varying vineyards and also limits the available days to go on the tour) or that I couldn’t choose which winery we can go to and we can only go to one, not two. Here’s an excerpt from the deal promotion: «You have a selection of tours to pick from, including wineries in areas like Leesburg, Middleburg, and Warrenton before you hop in the mini bus for your three-​hour excursion. Or spend your day hopping along Route 9. No matter what you choose…» The company offered few options leaving from West Falls Church, and when they do, you can’t choose anything about the tour — they limit the tour to only one winery — of their choosing — and there is certainly no option to «hop along Route 9.» The fact that the customer has no choice in the locations makes this deal worthless, especially when they choose to go to one winery that you do not wish to go to. On top of everything, the company has offered vague and incomplete responses — bordering on rude — to email inquiries, requiring me to send multiple emails to get answers asked in the first email, and has been generally unpleasant to deal with.

I purchased a living social deal that was misleading. It said a chauffered winery deal with A La Carte Limousine. So I expected a limo. It failed to tell you that you would be in a bus with over 20 others. I do not recommend getting this deal.