Herndon Reston Transmission

These guys were really good to me. I came in with transmission problems and they diagnosed the problem and told me exactly what was needed. They are honest, fair, and good people to work with. I highly recommend them.

A bunch of good olé’ boys who happen to know a thing or two about trannys. If you’re looking for cheap when it comes to transmissions, you’re not going to find it here, or anywhere else for that matter. If you’re looking for a precise quote on labor for a project of unknown scope, you’re not going to find it here or anywhere. However, if you’re looking for fair, quality work in the Reston area and are prepared to spend the coin to protect your investment, look no further.

I have a 2005 ford escape and lost 2^nd and 4^th gear and now have a o/​d [overdrive light] flashing at me… uugghh…called Herndon Reston transmission and i have a obd code reader and spoke with Randy about my vehicle and codes p0732 and p0734. he was polite and discussed with me what i might be up
I toke my vehicle there to let him actually diagnois it[trying to diagnois a transmission problem is impossible over the phone i know this and every other customer should know this as well]however he did give me some info on what those codes usually mean and what possible scenarios i could see. He was spot on with the gear ²⁄₄ band breaking, car was fixed in one day, dropped off at opening and picked up at the end of the day completed and shifting great! And i thought I might have to purchase a new transmission but that was not the case and im so happy about that… thanks to Randy and his techs at Herndon Reston Transmission… thank you!!!

This is not your typical auto shop! These guys are super personable and they know their stuff! They seem to enjoy what they do and don’t carry the typical ‘chip’ on their shoulder that you find at other auto repair shops.
They diagnosed and repaired two major issues that another shop totally missed and they worked with me to find used/​rebuilt parts to keep the cost down.
I took my vehicle there twice, once to rebuild the rear differential and second to replace my supercharger. Both very good experiences. I will be bringing it back to get my shocks replaced.

Overall Worthless!!! They are only out for all of your money or will not help you at all. I asked for a quote and was completely refused to even get a quote unless I gave him the trans I was purchasing, the trans that is already in my car and he still wanted to order a high performance trans for my car when that isn’t even what I was asking for. I wanted to know how much he would charge for a rebuild on a transmission that would replace some of the more inferior parts with better quality parts in from a quality rebuild kit specifically designed for my transmission. This guy wouldn’t even give me the time of day unless it was all his parts or nothing. FYI people, these shops get parts at a discounted price then Mark those prices up to sell them to you. I wouldn’t let this shop work on a law mower let alone a car I own and care about every part that goes into it. DONT BOTHER WASTING YOUR TIME WITH THESE INCOMPETENT UNCOOPERATIVE HACKS THAT CALL THEMSELVES «THE BEST TRANSMISSION SHOP IN ALL OF NORTHERN VIRGINIA» complete waste of my time. If I could post ZERO stars I would.

Friendly. Professional. Owners take pride in their business! It’s very evident! Main office is kept clean and organized. Thanks for the honest estimates and for fixing my car!!! I always feel like I get value for my money. Never do I feel pressure to get something fixed I don’t need.

Two brothers run this shop and they are very personable. They did a clutch job for us years ago and when the transmission blew on our van, after shopping around, we decided to go with them.
The job took longer than expected (over a week), but we were kept abreast of the situation. Great price and great customer service, it’s been a few months since the fix and so far so good!

Talk about OLD SCHOOL! Honest, reliable, prompt, accurate and fair are not words usually associated with car repair shops, but Herndon Reston Transmissions has clearly earned their accolades.
I have used them three times now, once to replace a transmission that had gone bad right after I bought a Jeep Wrangler from CarMax. They accurately diagnosed the problem and then worked directly with CarMax to arrange the replacement and even offered the suggestion of my switching to a different tranny that might last longer. Also, since they had the Jeep apart, they suggested replacing the clutch (to save me money in the long run, since I intended to keep the vehicle). This wasn’t a case of up-​selling, but rather them offering their advice and insights, and me making an informed decision. Yes, I was a very satisfied customer when it was done, paying only the difference in tranny upgrade and the clutch work.
Then, my daughter had problems with the automatic transmission in her 1999 Ford Explorer and they were able to pinpoint the problem as a shifting solenoid and promptly replaced the part. We were good to go. Instead of a potential massive bill for a replacement transmission, their honesty and expertise got us out of the shop quickly, for a very reasonable amount.
Just last week, because circumstances had changed, I decided to sell the Jeep and wanted everything on the vehicle fixed and in top shape. After got an estimate from a local Jeep dealership (more like a stealership) of more than $ 1,000 to replace the leaking rear axle seals, I wanted a second opinion and decided to drive more than 40 miles to have Randy and his guys look at the Jeep. While they had the Jeep on the rack, looking it over, they also noticed the rear axle bearings were on their last legs. Also, the dealer completely missed the leaking power steering hose (in plain sight if you looked under the Jeep, as the fluid was dripping down). Needless to say, they fixed everything, after searching for the least expensive parts (from three different sources) for far less than what the dealership wanted for the one repair.
And, while I was waiting, I was able to observe their customer service and came away convinced that if you have transmission, clutch, differential, drive shaft or axle issues (or, for that matter, general car repair needs), this is an excellent source of great service.