Residence Inn Herndon Reston

I got disappointed. My favorite hotel was residence inn all the time but this one is absolutely terrible hotel. Not recommended at all. The smell of the room was too bad. I couldn’t sleep at all and the tried to call the front desk but no answer and busy all the time.

Residence Inn are among my favorite Marriott chains due to the fact that you get a kitchen and free breakfast. My business trip was in the Reston area and I wanted to stay in the Reston Town Center, but there was only one choice, so I reserved here. It’s a short hop and a skip away nonetheless.

This hotel is my travel home when working in that area. The rooms have been updated from the original 80s construction — no more popcorn ceilings! The rooms are very clean, have all the basics that allow me to cook and avoid always eating out.
Mon-​Tue they offer snacks/​food and drinks in the evening. But I really enjoying using the gas BBQ grills. The property is well maintained — great landscaping.
One minor gotcha — I have noticed in several rooms that the dishwasher is not properly bolted to the counter
I plan to continue making this my home away from home when visiting the

My home for the past 3 weeks. Great hotel. On site laundry, daily breakfast, Kitchenette with amenities such as utensils, plates and pans. Close to Walgreens, Target, and the YMCA. There’s a shuttle available that will take you to the metro station. Big plus that saved me the pain of looking for a parking space. Only complaint would be that the AC on the second floor of my room would only cool off the side of the bed closest to it. I often spent the night ripping the blankets away from my hot and sweaty body.
Other than that, it’s a great place to spend a few weeks in!

Stayed here because it was close to where my training office was. Pretty decent breakfast, dinners were ok. I didn’t really use the kitchenette, but it was nice to have a full size fridge and freezer. I was upgraded for free, so that was a nice bonus, but I was by myself, so it didn’t matter to me. Room was comfortable, but I could smell what the adjoining room was cooking and that didn’t appeal to me.

Stayed here two weeks ago when I had surgery. My parents came into town and figured that it was best that they stayed at a hotel about 5 minutes away from me. I’m glad they did. After my surgery, my parents had decided that it was best that I spent the night with them so that they’ll be able to care for me more easily.
I was able to sleep on the nice queen bed while my parents had the pull out couch: P also my mom was able to cater to my needs by making me homemade soup in their full kitchen! This place comes with a full size fridge, oven, stove top, sink & other knick knacks such as a cutting board and knives.
I felt comfortable here and every little thing that was needed, Residence Inn has accommodated.

I stayed here for nearly two months and had such a comfortable stay I didn’t mind being there for that long. The main plus side is that housekeeping did a good job of keeping everything clean, even with my dog staying with me. The staff also helped me out on all of my little requests (e.g. envelope, video cable, etc.). The breakfast is pretty good here, and although their M-​Th evening meals aren’t all that, it’s there and free.
The downsides with the hotel are poor wireless connection (bring a network cable since that helps a little bit to connect directly) and shortage of washer/​dryers.

My family had the pleasure of staying here for a month (July 2013 — Aug 2013) due to relocation to the area. We can’t say enough about the place.
I’ll start with the staff; they are AMAZING!!! The front desk crew always remembered our family by name and were able to help us with anything we needed. They will fax, email, scan, print, and mail anything you need. They were more then accommodating. The kitchen staff remembers the long term people and always asked if we needed anything else before they were done serving breakfast or dinner.
While we were staying here, they were installing fiber-​optic internet (available end of Aug 2013) and needed to be in our room for an hour or so; the maintenance men asked when it was convent for us. I ended up getting paint on my shirt, due to the wall having to be repainted and they offered to replace my shirt. All the staff go above and beyond. They are all tremendous people.
The hotel serves breakfast every day from 6:30am — 9:00am (7:00am — 9:30am on weekends). Although I wish they would serve it a bit longer, the food was good. Hot and cold items with all the fixings. Dinners or «Evening Socials» are severed Monday — Thursday 5:30pm — 7:30pm. They change the menu every week and have an updated menu on the fridge of every room. I think the best dinner we had were BBQ night (burgers, hot dogs, potato salad, chips, watermelon, etc.) and Italian night (spaghetti or lasagna, bread, salad etc.).
The pool was always clean and our kids were able to make friends to play with each time they went. They do have a small playground and a multi-​purpose basketball, volleyball area also. The laundry room is on the smaller side but we never had an issue doing our laundry when we wanted to. They have 6 washers and 6 dryers to accommodate.
The rooms were always clean and the maids will even do your dishes if you haven’t had time the previous night. The kitchen is great to have for a long term stay. We had a two story, two bedroom, two bath, upstairs unit and it was wonderful. The kids had a place they could be and the adults could have a separate space, if needed. The beds were comfortable and the darkening curtains were glorious. Being new to the area, we didn’t realize how early the sun was up (5am-​6am) so it was great to be able to still have it dark in the bedrooms.
Like I said, we can’t say enough great things about this hotel. I would love to live here if we could. If you ever have the chance to stay here; DO IT! You won’t be disappointed.

Friendly helpful staff
Nice units
This is place is perfect for long term stays.
There is a basketball court, a few kids playing.
There is this BBQ area for you to use.
Complementary breakfast, decent buffet.
Free evening snack on Mo — Th — nice and appreciated!
Close to a lot of restaurants but not that many stores.
Pretty nice area for a stroll!
Safe neighborhood.
I really enjoyed staying here a week in May. It was a close walk to Herndon town centre with a few nice bars and restaurants to hang out with the locals. There are buses taking you to Reston Town centre. Reston is nice, but if you are from another country I would suggest you stay here instead to get the local US of Herndon!

I am not a happy customer. If you are planning to reserve a room for something like a function, party, event, etc. do not be surprised when you don’t get what you pay for.
Months ago I visited this place, looked at rooms and was SOLD on a particular room for hosting a bridal party. When I checked in, I was told that room was not available. Hmm. not understanding this since, once again, I was actually SOLD on this room. Had I not been sold on this type of room, I would have gone elsewhere.
I was provided a regular 2 bd suite that had all kinds of issues. No working phones (this meant every time I needed housekeeping or front desk I had to call the main number using my cell phone and be put on hold for 15 minutes). The DVD player was broken and I actually needed the DVD player for some bridal themed movies I wanted to show at the event.
They also put me in a building that was «pet friendly» and this is not something I requested. I am actually allergic to dogs and it reeked of dog smell in the hallways. I should have been asked what bldg I wanted to be in especially since they screwed up my reservation to begin with.
The staff were friendly and all but I was told a GM would call me to help resolve the matter and it is a whole week later and no GM has ever called me back yet. I’ve even gone as far as writing Marriott corporate, with no response.
This is truly unacceptable. When I spend hundreds of dollars on a product /​service I EXPECT what I am told I am going to receive. I don’t know where customer service has gone these days especially in such a bad economy when establishments should really honor what they say they are going to provide.

It’s great for the price. I stayed for a month. Last summer I stayed at Hyatt House and I have to say Hyatt’s breakfast and dinners were way better than Residence, but it was a higher rate too. The nice thing about Residence is having a short walk to my car. In other hotels, I get tired of going up and down elevators, long hallways, stairs, etc. The laundry room is too small. I like that they sell beer and wine at the front desk! Staff has been friendly, except for the night shift security guard. He kicked me off the patio right after dark one night as if I was a troublemaking teenager. Another night after working really late, my room key wouldn’t unlock my door, so I tried to go to the front office and stood at the locked glass door to get in and he just looked at me and then went back to looking at his laptop. What a turd! Finally the desk person saw me and let me in. I wish the pool stayed open later than 9pm. The lifeguard sometimes kicks everyone out 5 – 10 minutes before 9 when her boyfriend is waiting. I love the location… stores, restaurants, and walking trail in easy walking distance.

The exterior of this hotel will fool you. The rooms are very clean and the staff is friendly. I would definitely give this place a second stay.

Very spacious, clean suites in a garden apartment-​like setting in a very convenient location in Herndon. Proximity to Fairfax County Parkway, Reston Town Center, Dulles Tech Corridor, IAD, and local restaurants are all very convenient.
Staff are nice and competent, and there’s a manager’s function Mon-​Thurs if you’re so inclined.
Couldn’t beat the price I got on Priceline. Deal of the week in this often-​pricy area.

I have stayed at this hotel several times and each time was an excellent experience. The staff is always very friendly and efficient at checking me in when I first arrive. It is conveniently located near several different restaurants (Indian, Mediterranean, Chinese, Thai, McDs, Five Guys, etc.), a Safeway grocery store and Kmart. They have plenty of parking. The hotel is composed of twenty or so two story buildings each composed of eight suites.
The breakfast is okay but not great — typical of Residence Inn (waffles, scambled eggs, sausage, muffins, yogurt, fruit, oatmeal, cereal, etc.). They also have an evening social (the Wednesday BBQ night is probably the best of the week). They don’t have a workout room but will provide a complimentary pass to a nearby gym. They also have a small pool and multipurpose sports court.
The rooms are nice and the beds are comfortable. Complimentary WiFi is included and they do have CAT5 wired network connectivity as well. Each room has a large LCD TV with four HBO channels.

I stayed here for a little over a month while doing work for my company. The hotel is an extended stay location, which is great because the rooms are nicely sized and include a full kitchen. The hotel also serves hot breakfast (which is really good) every morning and serves dinner almost every night during the week.
The breakfast is very good and is more than just cereal, which is really impressive. They serve eggs, oatmeal, cereal, muffins, waffles — a lot of stuff that I wouldn’t expect. The dinner also changes every night. I didn’t frequent the dinner as often but the times that I did, the food was great. Can’t complain about the price for either — free with your stay. Definitely allows you to save some of that per diem.
The kitchen was a welcome bonus. There is a Safeway right next door and Harris Teeter up the road. Having the kitchen allowed me to cook for myself on the weekends, which I preferred to eating out.
Gym membership is included also, but there is not a gym on the grounds. The membership is to Gold’s Gym which was a few miles up the road. I went every night after work and the drive was short enough that it didn’t bother me that the gym wasn’t located at the hotel. The gym is a full blown gym versus a few weight machines and a treadmill that most hotels would call a gym.
The room includes cables to hook up your laptop to the TV, which was really nice. The internet was a little slow — I actually found that my phone offered better speeds tethered up. Minor complaint but they do have ethernet cables in the room for you also, which is really nice.
The location was excellent during my stay with plenty of restaurants in the area, highways easily accessible, close to the airport, movie theater nearby.
I would recommend this place to anyone going to the area for work. The prices are a little high for what you get… I wouldn’t pay for it myself if I were on vacation.

I had the pleasure of staying at this Inn for a month while on training in the DC area. The location is convenient. Really close to food, shopping (Reston Town Center), and work. The staff are very responsive and helpful.
There’s free breakfast and dinner here every M-​T-​W-​Th so you can save some $$$. Housekeeping crew is friendly and there’s a free gym pass to Gold’s Gym (3mi away).
If I ever come back out to the DC area, I’ll be sure to stay here. Also recommend trying this good Chinese beer called «Yuengling», which is available in the lobby for a few bucks.

I had to live in this hotel for awhile last year and it was great. You have your own fridge/​kitchen area and do not feel crammed when living with another person in there. During the week there is dinner that is offered. Everyday you can get a nice (hot and cold) breakfast. Best thing was the fact they had Otis Spunkmyer cookies by the front desk! This sits very close to many convince places like grocery store, trails, post office, places to eat. Also while you stay there you can get access to the Gold’s gym for free down at the Clock tower (at least when I stayed!!). Make sure to check out the Euro Bistro, milwaukee frozen custard, and 5 guys which are very close to the hotel.

The Herndon Marriott Residence Inn is well-​furnished, with plenty of lighting, air conditioning, a soft bed[1], a flat-​screen TV (with basic cable), a full bath, and kitchen with fridge. Conveniently near several shopping centers (with a Five Guys, one random Thai restaurant, and a supermarket), there’s also an on-​site swimming pool, and breakfast and dinner are provided daily (probably worth it if you don’t have time to drive anywhere; breakfast isn’t bad).
I’d return only if (1) an employer would pay for me or if (2) I had a ton of Marriott points, as their rates are appropriately high for the area.
[1] If you ever end up in the dog house, the couches are really quite comfortable, and there are extra comforters in the closet to stay warm.

Part 1 of 2: Extended-​Stay hotels vs. Check-​in-​and-​Check-​Out.
After months at a regular hotel, I tried an extended stay hotel. Lemme just say that not checking out is pretty convenient. Other things that are worth mentioning is the kitchenette. I didn’t know how important a fridge was. Being able to do a simple load of laundry is also underrated.
Part 2 of 2: This particular hotel.
It’s well run. Things are clean. Things get done. The staff is friendly and will recognize you, if you go to the included meals.
I don’t go to the meals. I want anonymity. I didn’t realize how much I really disliked sharing hallways, elevators and lobbies with hundreds of randomized people. This place is split amongst multiple buildings and you hardly see anyone, so you get the «…I live in a house by myself» feel.
These guys also wisely decided to give us a membership to a real gym, Gold’s, across the street. This is a lot better than a hotel-​run gym.
And I guess I’m a couch potato, because I love how many cable channels I get here vs. a regular hotel.

It’s a nice hotel, for long stays. After a while the staff recognises me. No clue about breakfast, i go there because they have a kitchen and i can have my breakfast on m own.
There is a cute courtyard between buildings with nice landscape, and that is really appreciated (from me anyway). Not close to highway so not much noise either.
Edit: the first floor rooms suck. You can hear your upstairs neighbour as if you had you ear against the floor