Carmike 14 + BigD

The place is filthy. Took the family for a matinée and the concession stand looked like it hadn’t been cleaned from the previous night. Stuck to all the floors, even the bathroom. The seat was broken down and filthy. Had a dampness about it that made me want to go home and shower. They could also cut down on the ten minutes of Carmike adds after the movie was supposed to start.

Do not try to purchase tickets through Fandango. they charge a processing fee unbeknownst to you until after our payment is made. Also. when you go to print tickets. they tell you to pick them up at office. So I paid almost $ 3.00 to stand in line to get my tickets. They say they have a refund policy but you can’t contact them. I was definitely RIPPED OFF.
Movie theatre is good. If you want to buy a beer or wine. make sure you have ID… even if you are 67 as I am. they still need to card you… what a joke!

Love the carmike. I’ve never had a bad experience here. I will say if you’re watching a movie with a lot of shooting don’t go in the big D because it’s too loud but otherwise it’s great. Love the seats in there

Please go to
or
to get the current showtimes. The times and movies on here are incorrect. Also the phone number is incorrect. The 24hr information line is 828−270−3102, direct to the theater is 828−304−0089.

The Hickory Carmike 15 has an excellent new complex manager who has done a great job improving the theater. He has hired a new staff of teens who take pride in their work. The place is clean. And the Big D theater is a terrific experience! I love this place!

You would think the theater would have more people working today. The movie was good.

Because I just came from Studio Movie Grill in Charlotte, it reminded me of my less than stellar experience at Carmike 14 last week. First off, they are in the middle of construction, so you can hear the outside construction in the parking lot while inside the theater. Distracting much? It also stinks very badly in there. Literally. The sour stench is horrendous. I honestly think they should plug in a few Febreeze air fresheners throughout the entire building.
They do have an arcade, but it’s nothing deluxe or special. The service is just… alright. The theater isn’t visually appealing because it is torn apart, dirty, and raggedy. Plus, as I mentioned before, very smelly. This, I assume, is why they are remodeling.
I really hope that the renovations of this theater change the whole movie-​going experience. This is the only theater in Hickory, so it needs to be appealing both visually and customer service wise. They can definitely do a lot better and should be held to a higher standard.

The bathrooms are horribly maintained, almost every video game in the arcade is broken, and the staff isn’t the friendliest.

Clean. Well-​managed. Stadium seating. Splendiferous parking. 3D movies. Inexpensive matinees.
Website:

Carmike 14 leaves a lot to be desired. They cannot handle big movie premiers. Each time we’ve gone to a premier of Harry Potter, or Lord of the Rings they don’t even think to properly queue their patrons so that everyone has a fair chance of getting a decent seat based on a first come first serve basis.
Last night at The Hunger Games premier there were people waiting in line for a 7pm showing at 8pm, missing half the movie because there was no proper sign displayed for who should be lining up when. It was complete chaos, as none of the workers knew what movies were finished and were sending people into movies that weren’t even done playing.
To top off the less than desirable queuing, the theaters that they were screening The Hunger Games in where dangerously hot. You could see the steam and sweat rising in the air. Despite us, and several other patrons, telling management of this problem well before the movie started (in fact, they sent us into an already playing movie so we told them of this problem while OTHER people were watching the film given them at least an hour’s notice to fix this situation) they did nothing. In fact, they sent one of the theater cleaners in to say «this is as cool as its going to get, folks». As in, stop complaining. They didn’t even offer rain checks at this point.
People from various showings left the theater with sweat stains looking dizzy and disoriented. With sold out shows, that many people cram packed into a room that was already overly hot turned the screening into a literal sauna. This isn’t the first time they’ve had this problem either.
Hickory Carmike is basically your only option in Hickory when it comes to seeing newly released films, and they know this. The lack of competition obviously has effected their customer service.

Do not, I repeat, Do not go to a night time movie here, especially on a week end. This place is nothing more than a babysitter for parents to drop their ill mannered rugrats off at so they won’t have to deal with them for a while.
The last movie I saw here, people talked during the entire movie. I don’t understand, you or somebody has paid $ 10 each for the tickets and you want to talk the whole time??? Add that to the cell phones going off and it was one miserable night.
I will NEVER go back to this theater again.