Dollar Tree

This store is always a disaster. Things are just thrown everywhere and there’s always products and garbage laying on the floor. There is always only one register open and an extremely long line. You end up waiting on line for 20 minutes at least. The workers always are slow and not very pleasant. Just goes to show the type of store and employees that you get when every employee is paid minimum wage and everything costs $ 1. The employees just don’t care and there are new employees every time because clearly nobody wants to deal with the shitshow going on there for more than a few weeks. Corporate should be ashamed of the appearance of these stores. They also don’t let you return anything for cash back; only store credit exchanges, which is absolute bullshit for the quality of products sold. The products are cheap in price and cheaply made. Some products are good and the location is convenient but I’d rather go to Target and spend a few extra dollars than have to do deal with this disaster of a store.

I have been to about 30 different Dollar Tree sites in my travels across the region & the country, so I have some comparisons. When this was about the only one, it was great. It is now so far from great that I won’t shop here anymore.
Example: on New Year’s Day I dashed in to pick up a few things. Ringing throughout the entire store was a staff conversation about how rude customers are when they show up as the store is closing. One of the women gleefully told a story, applauded by her colleague, of a 3^rd employee (not there at the time), who yelled at people trying to shop as the store was being closed on New Year’s Eve. «She said, ‘Go away! We’re closing! We have families, too!’» The colleague complained, just as loudly. «You know what bothers me? They’re only coming in for one thing! One Thing! I mean, go away, you know?» There were about 3 people on line, being forced to listen to these things.
The cashier was also incredibly rude about making change. I gave her cash in such a way that she would just need to give me back a quarter, thinking I was making it easy on her. She literally sucked her teeth. I said, «If it’s a problem –» She told me, «No, it’s not a problem, but why should I give my quarters away when I don’t need to?» Just … wow.
I actually took notes on this because I was going to write to the manager. But, I’ve been in customer service for 30 years & know that staff that stinks stinks because managers don’t care. You can write all the letters you want & nothing will change because mangers don’t care to MAKE it change.
Save yourself & find another discount store to shop in.

This store was the nastiest place and the food was expired did not know till I get sick and spent two days in the hospital the food that I hade was not expired but I’m telling you. you will be taking your life in your hands if you dare try it. god forbid you give it to a child. A child would not be able to get thru the food poisoning that I had there was two kinds of bacteria that the doctors found botchalizum and salmonella that was on cooked products and canned products whent back to see where this food products come from and thy are shipped from China and Indonesia. With and expiration date of 4 –6 years Shelf life And the pepole there are just as nasty no customer service Thea’s stores are a chain and are crooked in on their business transactions treat their employees like shit I found that the cashier was duble ringing items and after I hade her correct her intentional mistake I was geting my cash out and put it down on the counter to get some change from my bag The cashier just stood there and stared at me and then send are you going to pick that up and handed to me with a nasty tone and look on her face if I cued put negative stars it would be 5 stars for nasty filthy unorganized and unprofessional there is a nice clean dollar store some items over a dollar In the Arrow Plaza on route 107 clean and organized great products and great customer service thy have a double dollar rewards program also

The lady who had a problem with animals got fired, however I am not giving this place 5 stars.

Do not shop here! The assistant manager, Rita, is not only rude and lacks any semblance of customer service abilities — but also makes up her own rules and policies. This evening I went in to exchange some items. She wouldn’t allow me to do so, as she said I couldn’t purchase the replacement items for someone else! Huh? Who is she to say whom I may purchase for? When I wouldn’t budge on her shinnanigans, she proceeded to call the cops! Are you kidding me? She doesn’t abide by the company policy of allowing items to be exchanged, and then this is how she treats her customers? Well, I waited for the cops to arrive, and she still dug her heels in. At one point, the officer asked if there was any way we were going to come to agreement tonight to which her responses was that I «used a big mouth to get my way so she wasn’t going to let me». Again, I am dumbfounded at her absolute stupidity and making up her own policies. I must state that I never even raised my voice to her — just insisted on an exchange (I even had a receipt) as the company policy states, and refused to leave until I was able to process that exchange. In hind site, when the officer was unsuccessful in getting her to see the light, I wish I had pressed charges against her for discrimination. Maybe that would teach her to not waste our officers’ precious time with her inability to do the job she was hired to do. If anyone at a regional or corporate level reads this stuff, please do your customers a favor and fire Rita! I am going to try to take this issue up the corporate ladder to try to see where it goes. This woman should not be managing people, running a store or dealing with customers!

First let me start by saying that I’ve been in the $.99/​dollar/​discount business for 18 years so I know little bit what I’m talking about…
The staff there as with many dollar stores, is a little bit low class… But it is what it is, last week I bought three Valentine’s Day cards and a bunch of other stuff it was a total of about 18 bucks maybe, when I got to the register she stuff everything in one plastic bag, and it was the assistant manager by the way, so she should’ve known better… When she was done I specifically asked her if everything was in this one bag and she said yes, when I got home I realized the Valentine’s Day cards weren’t there, I called and spoke to the manager’s name was Keith, he told me okay come get your cards, I said a little bit aggravated, but you know I specifically asked her and now I have to drive all the way back… (It’s about 10 minutes away) anyway I didn’t get to go back that day, I thought went back to days later, the day after Valentine’s Day, and they said okay here are your cards, when I reiterated what had happened to them they directed me to Keith, the manager, who said no I’m not gonna do anything for you, quite angrily and confrontational he and adamantly too I might add, I couldn’t believe it! And right van is when I remembered that several months before I had bought a pair of socks from there also, had had a problem with them, they got a hole in them the first time I wore them and when I spoke to him about it he said no I’m not going to do anything for you, same thing, I’ve never seen anybody provide worst customer service then this guy Keith, the manager, and the total of both of these problems was a total of $ 2.16, even though I’m a regular customer wouldn’t budge to keep his customer happy-​Ipathetic!

This DG in Hicksville is pretty much the same as all the other DG’s…they are cookie cutter copies and the mix of products is good. This chain surpasses Dollar Tree and Family Dollar in their execution. Store is large and well laid out. Theres always something to buy that you really dont need!

It’s a Dollar Tree so don’t over think it.
The products you need at the famous $ 1.00 price!
This store is clean and well kept considering the amount of traffic it receives.
The staff is friendly and attentive.
I’m always amazed that I’ll go their for one or two items on my list and find other items that I need or my wife needed. Some of their items are truly an amazing deal. Even the refrigerated bottled 20 fl. oz soda is a dollar! (plus tax/.5 deposit)
If you haven’t been to a Dollar Tree store yet, you’ll be amazed!
This one is as good as it gets!

we came to dollar tree as we needed special color plates and napkins and stuff for a surprise birthday party for my wife.
the prices are good for what you get.
i did not really deal with any sales people, my daughter and i just came in got what we needed and left.
serving trays and bowls and plates and napkins and cups and streamers
were of descent quality for throw away items.
would recommend dollar tree if you need specialty color items at a reasonable price.

Generally I like Dollar Tree stores, where you can get some excellent quality items such as soap and hand sanitizer for $ 1, but this Hicksville location is absolutely terrible. When the store first opened it was neat, but now I have to say its one of the worst Dollar Tree stores I’ve been too, even worse than the one on Stewart Ave in East Garden City. On my most recent trip today the store was a complete mess, shelves in dissarray, items on the floor, stains on the carpet. It took me 10 minutes just to find what I was looking for because the items were scattered all over.
The employees dont seem to care about the mess. I know this store is located in a rapidly declining neighborhood, but they should at least make an effort to keep it clean, but they dont even care.
This will be the last time I set foot in that store. You’re better off going to the one in Levittown which is much better.

It’s a dollar store. They sell cheap crap. Some stuff is garbage, some of it is useful. The best thing I’ve found there are the solar lights they sell for a dollar. Plastic, but they are a lot brighter than the ones at home depot.
Yeah, it’s messy, and usually crowded, but it’s a dollar store. I’m not expecting personal shopper service.

I had a review up about this store at one point, the business info kept getting changed, even though I was the one that added that store.
Point blank this store is terrible. Messy, nasty employees, the managers are nasty people that curse and yell at people in front of customers. And the stores head manager doesn’t care, in fact he is never even there.